Tom Eck boasts more than three decades of industry experience.
The senior vice president of Digital Transformation at Fiserv Inc (NASDAQ: FISV) is going to be a panelist at Benzinga’s Fintech Deal Day. During the panel discussion, titled “Embracing AI in Fintech: Unleashing Innovation and Maximizing Impact," Eck will address how AI, or artificial intelligence, is spreading its influence across various fields.
Client360, for example, is Fiserv’s portal to services for Fiserv solutions. It includes a client-facing chatbot, issue resolution, and internal tools for Fiserv associates to support clients and their customers.
Separately, Eck has developed a product called Developer Studio, which is like a catalog of APIs and documentation for Wisconsin-based Fiserv. All data was taken from Developer Studio and a model was trained ...