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home / news releases / h r block reports fiscal 2024 third quarter results


HRB - H&R Block Reports Fiscal 2024 Third Quarter Results; Expects to be Near the High End of FY24 Outlook

KANSAS CITY, Mo., May 09, 2024 (GLOBE NEWSWIRE) -- H&R Block, Inc. (NYSE: HRB) (the "Company") today released its financial results 1 for the fiscal 2024 third quarter ended March 31, 2024.

  • For the third quarter, the Company delivered revenue growth of 4% , net income growth of 7% , and earnings per share from continuing operations 2 growth of 18%
  • Through April 30, filing volumes increased year over year, driven by strong performance in DIY paid online clients, which grew 6%, partially offset by modest Assisted volume declines. Net average charge grew 7% in DIY paid online and 4% in Assisted
  • The Company now expects to be near the high end of its previously announced outlook for fiscal year 2024

"There are many things to be pleased about in the quarter, from our strong DIY performance, virtual tax growth, and positive trends in small business, to important progress for both Spruce and Wave. At the same time, I know we can execute better to improve the Assisted client experience for so many consumers who are choosing H&R Block," said Jeff Jones, H&R Block's president and chief executive officer.

Fiscal 2024 Third Quarter Results and Key Financial Metrics
"We now expect to finish fiscal 2024 near the high end of our outlook range," said Tony Bowen, H&R Block's chief financial officer. "This will be yet another year of topline growth, robust cash flow generation, and double-digit EPS growth that allows for continued, significant returns of capital to our shareholders through dividends and share repurchases."

  • Total revenue of $2.2 billion increased by $91.2 million, or 4%, to the prior year. The increase was primarily due to a higher net average charge and higher company-owned volumes in the Assisted category combined with higher online paid returns and a higher NAC, partially offset by lower royalties due to franchise acquisitions, and lower Emerald Advance revenues.
  • Total operating expenses of $1.3 billion increased by $27.5 million, primarily due to higher field wages due to higher company-owned volumes and higher legal fees and settlements, partially offset by lower marketing and advertising expenses primarily due to the timing of television advertising in the current year compared to the prior year.
  • Pretax income increased by $51.9 million to $907.4 million, primarily due to higher revenues in the current year.
  • Earnings per share from continuing operations 2 increased from $4.14 to $4.87 and adjusted earnings per share from continuing operations 2 increased from $4.20 to $4.94, due to higher net income and fewer shares outstanding from share repurchases.

Capital Allocation

The Company reported the following related to its capital structure:

  • As previously announced, a quarterly cash dividend of $0.32 per share is payable on July 3, 2024 to shareholders of record as of June 5, 2024. H&R Block has paid quarterly dividends consecutively since the Company became public in 1962.
  • In Q1 and Q2, the Company repurchased $350 million of shares outstanding.
  • The Company has approximately $350 million remaining on its $1.25 billion share repurchase authorization available through fiscal year 2025.

Since 2016, the Company has returned more than $3.8 billion to shareholders in the form of dividends and share repurchases, buying back over 40% of its shares outstanding 3 .

Fiscal Year 2024 Outlook

The Company now expects to be near the high end of its previously provided outlook, which was:

  • Revenue to be in the range of $3.530 to $3.585 billion.
  • EBITDA 4 to be in the range of $930 to $965 million.
  • Adjusted Diluted Earnings Per Share 4 to be in the range of $4.10 to $4.30.

The effective tax rate is now expected to be in the range of 21-22% as compared to 23% previously.

Conference Call
A conference call for analysts, institutional investors, and shareholders will be held at 4:30 p.m. Eastern time on Thursday, May 9, 2024. During the conference call the Company will discuss fiscal 2024 third quarter results, outlook, and give a general business update. To join live, participants must register at https://register.vevent.com/register/BI3025442b56334c7683e88d633cd4f150 . Once registered, the participant will receive a dial-in number and unique PIN to access the call. Please join approximately 5 minutes prior to the scheduled start time.

The call, along with a presentation for viewing, will also be webcast in a listen-only format for the media and public. The webcast can be accessed directly at https://edge.media-server.com/mmc/p/2zqnvjkt and will be available for replay 2 hours after the call is concluded and continuing for 90 days.

About H&R Block

H&R Block, Inc. (NYSE: HRB) provides help and inspires confidence in its clients and communities everywhere through global tax preparation services, financial products, and small-business solutions. The Company blends digital innovation with human expertise and care as it helps people get the best outcome at tax time and also be better with money using its mobile banking app, Spruce. Through Block Advisors and Wave, the Company helps small-business owners thrive with year-round bookkeeping, payroll, advisory, and payment processing solutions. For more information, visit H&R Block News.

About Non-GAAP Financial Information

This press release and the accompanying tables include non-GAAP financial information. For a description of these non-GAAP financial measures, including the reasons management uses each measure, and reconciliations of these non-GAAP financial measures to the most directly comparable financial measures prepared in accordance with generally accepted accounting principles, please see the section of the accompanying tables titled "Non-GAAP Financial Information."

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of the securities laws. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words or variation of words such as "expects," "anticipates," "intends," "plans," "believes," "commits," "seeks," "estimates," "projects," "forecasts," "targets," "would," "will," "should," "goal," "could" or "may" or other similar expressions. Forward-looking statements provide management's current expectations or predictions of future conditions, events or results. All statements that address operating performance, events or developments that we expect or anticipate will occur in the future are forward-looking statements. They may include estimates of revenues, client trajectory, income, effective tax rate, earnings per share, cost savings, capital expenditures, dividends, share repurchases, liquidity, capital structure, market share, industry volumes or other financial items, descriptions of management’s plans or objectives for future operations, products or services, or descriptions of assumptions underlying any of the above. They may also include the expected impact of external events beyond the Company’s control, such as outbreaks of infectious disease (including the COVID-19 pandemic), severe weather events, natural or manmade disasters, or changes in the regulatory environment in which we operate. All forward-looking statements speak only as of the date they are made and reflect the Company's good faith beliefs, assumptions and expectations, but they are not guarantees of future performance or events. Furthermore, the Company disclaims any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions, factors, or expectations, new information, data or methods, future events or other changes, except as required by law. By their nature, forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. Factors that might cause such differences include, but are not limited to a variety of economic, competitive and regulatory factors, many of which are beyond the Company's control, that are described in our Annual Report on Form 10-K for the most recently completed fiscal year in the section entitled "Risk Factors" and additional factors we may describe from time to time in other filings with the Securities and Exchange Commission. You may get such filings for free at our website at https://investors.hrblock.com. In addition, factors that may cause the Company’s actual estimated effective tax rate to differ from estimates include the Company’s actual results from operations compared to current estimates, future discrete items, changes in interpretations and assumptions the Company has made, future actions of the Company, or increases in applicable tax rates in jurisdictions where the Company operates. You should understand that it is not possible to predict or identify all such factors and, consequently, you should not consider any such list to be a complete set of all potential risks or uncertainties.

1 All amounts in this release are unaudited. Unless otherwise noted, all comparisons refer to the current period compared to the corresponding prior year period.
2 All per share amounts are based on fully diluted shares at the end of the corresponding period. The Company reports non-GAAP financial measures of performance, including adjusted earnings per share (EPS), earnings before interest, tax, depreciation, and amortization (EBITDA) from continuing operations, free cash flow, and free cash flow yield, which it considers to be useful metrics for management and investors to evaluate and compare the ongoing operating performance of the Company. See "About Non-GAAP Financial Information" below for more information regarding financial measures not prepared in accordance with generally accepted accounting principles (GAAP).
3 Shares outstanding calculated as of April 30, 2016.
4 Adjusted Diluted Earnings Per Share (EPS) and earnings before interest, tax, depreciation, and amortization (EBITDA) from continuing operations are non-GAAP financial measures. Future period non-GAAP outlook includes adjustments for items not indicative of our core operations, which may include, without limitation, items described in the below section titled “Non-GAAP Financial Information” and in the accompanying tables. Such adjustments may be affected by changes in ongoing assumptions and judgments, as well as nonrecurring, unusual, or unanticipated charges, expenses or gains, or other items that may not directly correlate to the underlying performance of our business operations. The exact amounts of these adjustments are not currently determinable but may be significant. It is therefore not practicable to provide the comparable GAAP measures or reconcile this non-GAAP outlook to the most comparable GAAP measures.

For Further Information
Investor Relations:
Michaella Gallina, (816) 854-3022, michaella.gallina@hrblock.com
Jordyn Eskijian, (816) 854-5674, jordyn.eskijian@hrblock.com
Media Relations:
Teri Daley, (816) 854-3787, teri.daley@hrblock.com


FINANCIAL RESULTS
(unaudited, in 000s - except per share amounts)
Three months ended March 31,
Nine months ended March 31,
2024
2023
2024
2023
REVENUES:
U.S. tax preparation and related services:
Assisted tax preparation
$
1,534,825
$
1,453,049
$
1,622,430
$
1,530,577
Royalties
141,915
150,163
153,070
161,337
DIY tax preparation
198,570
167,022
215,529
182,330
Refund Transfers
118,937
117,384
120,892
120,210
Peace of Mind ® Extended Service Plan
16,813
16,750
59,100
58,840
Tax Identity Shield ®
7,536
8,720
16,810
19,237
Other
12,065
10,972
32,637
28,845
Total U.S. tax preparation and related services
2,030,661
1,924,060
2,220,468
2,101,376
Financial services:
Emerald Card ® and Spruce SM
41,160
44,358
61,493
68,448
Interest and fee income on Emerald Advance SM
21,169
33,750
36,702
47,267
Total financial services
62,329
78,108
98,195
115,715
International
68,264
69,417
158,398
156,297
Wave
23,580
22,064
70,656
66,651
Total revenues
$
2,184,834
$
2,093,649
$
2,547,717
$
2,440,039
Compensation and benefits:
Field wages
510,299
480,779
650,529
618,656
Other wages
75,356
73,503
222,125
207,786
Benefits and other compensation
99,653
100,368
170,964
169,477
685,308
654,650
1,043,618
995,919
Occupancy
119,364
118,111
319,843
316,874
Marketing and advertising
194,349
210,508
211,135
236,299
Depreciation and amortization
30,672
32,313
91,004
98,660
Bad debt
41,008
34,273
67,560
57,018
Other
185,929
179,292
360,111
363,081
Total operating expenses
1,256,630
1,229,147
2,093,271
2,067,851
Other income (expense), net
5,224
13,224
20,982
21,020
Interest expense on borrowings
(26,070
)
(22,298
)
(63,304
)
(57,107
)
Pretax income
907,358
855,428
412,124
336,101
Income taxes
215,772
209,351
72,527
78,254
Net income from continuing operations
691,586
646,077
339,597
257,847
Net loss from discontinued operations
(849
)
(2,648
)
(2,097
)
(6,418
)
Net income
$
690,737
$
643,429
$
337,500
$
251,429
DILUTED EARNINGS PER SHARE
Continuing operations
$
4.87
$
4.14
$
2.34
$
1.62
Discontinued operations
(0.01
)
(0.02
)
(0.02
)
(0.04
)
Consolidated
$
4.86
$
4.12
$
2.32
$
1.58
WEIGHTED AVERAGE DILUTED SHARES
141,540
155,561
144,594
158,488
Adjusted diluted EPS (1)
$
4.94
$
4.20
$
2.54
$
1.80
EBITDA (1)
$
964,100
$
910,039
$
566,432
$
491,868


(1) All non-GAAP measures are results from continuing operations. See "Non-GAAP Financial Information" for a reconciliation of non-GAAP measures.

CONSOLIDATED BALANCE SHEETS
(unaudited, in 000s - except per share data)
As of
March 31, 2024
June 30, 2023
ASSETS
Cash and cash equivalents
$
794,617
$
986,975
Cash and cash equivalents - restricted
18,078
28,341
Receivables, net
346,784
59,987
Prepaid expenses and other current assets
105,873
112,183
Total current assets
1,265,352
1,187,486
Property and equipment, net
139,542
130,015
Operating lease right of use assets
392,091
438,299
Intangible assets, net
277,218
277,043
Goodwill
787,634
775,453
Deferred tax assets and income taxes receivable
287,810
211,391
Other noncurrent assets
63,675
52,571
Total assets
$
3,213,322
$
3,072,258
LIABILITIES AND STOCKHOLDERS’ EQUITY
LIABILITIES:
Accounts payable and accrued expenses
$
247,109
$
159,901
Accrued salaries, wages and payroll taxes
238,864
95,154
Accrued income taxes and reserves for uncertain tax positions
351,721
271,800
Operating lease liabilities
185,396
205,391
Deferred revenue and other current liabilities
220,466
206,536
Total current liabilities
1,243,556
938,782
Long-term debt
1,490,570
1,488,974
Deferred tax liabilities and reserves for uncertain tax positions
277,957
264,567
Operating lease liabilities
214,990
240,543
Deferred revenue and other noncurrent liabilities
116,055
107,328
Total liabilities
3,343,128
3,040,194
COMMITMENTS AND CONTINGENCIES
STOCKHOLDERS’ EQUITY:
Common stock, no par, stated value $.01 per share
1,709
1,789
Additional paid-in capital
753,605
770,376
Accumulated other comprehensive loss
(46,336
)
(37,099
)
Retained deficit
(200,296
)
(48,677
)
Less treasury shares, at cost
(638,488
)
(654,325
)
Total stockholders' equity (deficiency)
(129,806
)
32,064
Total liabilities and stockholders' equity
$
3,213,322
$
3,072,258


CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited, in 000s)
Nine months ended March 31,
2024
2023
CASH FLOWS FROM OPERATING ACTIVITIES:
Net income
$
337,500
$
251,429
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization
91,004
98,660
Provision for credit losses
61,359
49,174
Deferred taxes
(58,223
)
6,685
Stock-based compensation
25,310
26,785
Changes in assets and liabilities, net of acquisitions:
Receivables
(348,106
)
(237,395
)
Prepaid expenses, other current and noncurrent assets
(18,037
)
(17,438
)
Accounts payable, accrued expenses, salaries, wages and payroll taxes
223,045
122,025
Deferred revenue, other current and noncurrent liabilities
12,483
22,054
Income tax receivables, accrued income taxes and income tax reserves
93,961
179,692
Other, net
(32
)
(3,285
)
Net cash provided by operating activities
420,264
498,386
CASH FLOWS FROM INVESTING ACTIVITIES:
Capital expenditures
(53,831
)
(56,661
)
Payments made for business acquisitions, net of cash acquired
(43,163
)
(47,740
)
Franchise loans funded
(18,815
)
(21,566
)
Payments from franchisees
12,884
14,963
Other, net
3,282
9,717
Net cash used in investing activities
(99,643
)
(101,287
)
CASH FLOWS FROM FINANCING ACTIVITIES:
Repayments of line of credit borrowings
(1,025,000
)
(970,000
)
Proceeds from line of credit borrowings
1,025,000
970,000
Dividends paid
(135,127
)
(133,762
)
Repurchase of common stock, including shares surrendered
(379,018
)
(365,852
)
Other, net
(6,358
)
(5,973
)
Net cash used in financing activities
(520,503
)
(505,587
)
Effects of exchange rate changes on cash
(2,739
)
(7,880
)
Net decrease in cash and cash equivalents, including restricted balances
(202,621
)
(116,368
)
Cash, cash equivalents and restricted cash, beginning of period
1,015,316
1,050,713
Cash, cash equivalents and restricted cash, end of period
$
812,695
$
934,345
SUPPLEMENTARY CASH FLOW DATA:
Income taxes paid (received), net
$
35,888
$
(110,028
)
Interest paid on borrowings
66,464
59,429
Accrued additions to property and equipment
1,477
4,378
New operating right of use assets and related lease liabilities
139,872
131,949
Accrued dividends payable to common shareholders
44,648
44,163


(in 000s)
Three months ended March 31,
Nine months ended March 31,
NON-GAAP FINANCIAL MEASURE - EBITDA
2024
2023
2024
2023
Net income - as reported
$
690,737
$
643,429
$
337,500
$
251,429
Discontinued operations, net
849
2,648
2,097
6,418
Net income from continuing operations - as reported
691,586
646,077
339,597
257,847
Add back:
Income taxes
215,772
209,351
72,527
78,254
Interest expense
26,070
22,298
63,304
57,107
Depreciation and amortization
30,672
32,313
91,004
98,660
272,514
263,962
226,835
234,021
EBITDA from continuing operations
$
964,100
$
910,039
$
566,432
$
491,868


(in 000s, except per share amounts)
Three months ended March 31,
Nine months ended March 31,
NON-GAAP FINANCIAL MEASURE - ADJUSTED EPS
2024
2023
2024
2023
Net income from continuing operations - as reported
$
691,586
$
646,077
$
339,597
$
257,847
Adjustments:
Amortization of intangibles related to acquisitions (pretax)
12,869
13,011
37,693
38,546
Tax effect of adjustments (1)
(2,793
)
(3,190
)
(8,815
)
(9,198
)
Adjusted net income from continuing operations
$
701,622
$
655,898
$
368,475
$
287,195
Diluted earnings per share from continuing operations - as reported
$
4.87
$
4.14
$
2.34
$
1.62
Adjustments, net of tax
0.07
0.06
0.20
0.18
Adjusted diluted earnings per share from continuing operations
$
4.94
$
4.20
$
2.54
$
1.80

(1) Tax effect of adjustments is the difference between the tax provision calculated on a GAAP basis and on an adjusted non-GAAP basis.

Non-GAAP Financial Information

Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. Because these measures are not measures of financial performance under GAAP and are susceptible to varying calculations, they may not be comparable to similarly titled measures for other companies.

We consider our non-GAAP financial measures to be performance measures and a useful metric for management and investors to evaluate and compare the ongoing operating performance of our business. We make adjustments for certain non-GAAP financial measures related to amortization of intangibles from acquisitions and goodwill impairments. We may consider whether other significant items that arise in the future should be excluded from our non-GAAP financial measures.

We measure the performance of our business using a variety of metrics, including earnings before interest, taxes, depreciation and amortization (EBITDA) from continuing operations, adjusted EBITDA from continuing operations, adjusted diluted earnings per share from continuing operations, free cash flow, and free cash flow yield. We also use EBITDA from continuing operations and pretax income from continuing operations, each subject to permitted adjustments, as performance metrics in incentive compensation calculations for our employees.


Stock Information

Company Name: H&R Block Inc.
Stock Symbol: HRB
Market: NYSE
Website: hfashionmall.com

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