Yelp Inc. (NYSE:YELP) has launched a series of new features powered by artificial intelligence (AI) to enhance the user experience and strengthen the ties between consumers and local businesses.
What Happened: As per Yelp’s official blog, the company is rolling out more than 20 updates across its platform. These include AI-powered business summaries, new recognitions for regular contributors, and a more visual home feed and search experience.
The updates are intended to help business owners operate more efficiently and expand their businesses. Customers, for instance, can now use the Yelp app to find out if the hamburger at a new place is good.
The AI-powered business summaries employ large language models (LLMs) to analyze recent reviews and provide a snapshot ...