T - AT&T Offers $5 Credit for Nationwide Outage Commits to 2024 Objectives Amid FCC Investigation | Benzinga
AT&T Inc (NYSE:T) announced it will offer a billing credit to customers affected by a significant network outage last week, impacting subscribers nationwide.
The outage, which disrupted service for several hours, will lead to a one-time $5 credit for eligible consumer and small-business accounts within two billing cycles, as stated by CEO John Stankey.
However, this credit excludes AT&T’s business accounts and prepaid services like Cricket Wireless, though some prepaid customers may have other options, the Wall Street Journal reports.
Stankey assured that the cost of these reimbursements is manageable and will not deter the company from achieving its 2024 business goals or financial guidance.
AT&T experienced a ...