EGAN - eGain to exhibit novel AI Knowledge capabilities at Call Centre World 2024 in Berlin | Benzinga
SUNNYVALE, Calif. and NEWBURY, United Kingdom, Feb. 23, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading AI knowledge platform for customer engagement, today announced that the company will showcase eGain Knowledge Hub with AssistGPT™ at CCW Berlin, scheduled for February 26-29.
Rated #1 by analysts and KMWorld, the eGain Knowledge Hub delivers accurate answers and personalized guidance in the flow of work for agents. Accelerating automation in the Knowledge Hub is eGain AssistGPT™, a new no-code, generative AI capability that helps companies build knowledge using customer conversations and SME documents, up to 5x faster ...