ERIC - KDDI Web Communications Launches Vonage Communications APIs to Strengthen Customer Engagement in Japan | Benzinga
HOLMDEL, N.J., Feb. 21, 2024 /PRNewswire/ -- KDDI Web Communications Inc. has announced its partnership with Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ:ERIC), to bring Vonage Communications APIs to customers in Japan, starting today.
With Vonage's Communications APIs, businesses in Japan can bring new communications capabilities to customers such as online calling and two-way messaging, to build better connections and deeper engagement. In addition, security can be enhanced with simple, seamless two-factor authentication powered by the Verify API, while Vonage's conversational commerce application, powered by Jumper.ai, enables businesses to create AI-powered omnichannel experiences that boost sales and increase customer satisfaction.
Masato Yamazaki, President, KDDI Web Communications, said, "KDDI Web Communications has been providing Communications Platform as a Service (CPaaS) API solutions since 2013. In offering Vonage's Communications APIs and Vonage Conversational Commerce, we have leveraged Vonage's extensive experience and expertise as a pioneer in the Japanese CPaaS market to create an environment ...