APO - Mosaicx Selected as Automation Solution Finalist in 2024 CCW Excellence Awards | Benzinga
OMAHA, Neb., May 14, 2024 (GLOBE NEWSWIRE) -- Mosaicx, a cloud-based conversational AI solution, has been named a finalist in the "Automation Solution of the Year" category of the 2024 CCW Excellence Awards. The award recognizes innovative companies and top-performing executives for their contributions to the customer contact profession. Winners will be announced at a gala during Customer Contact Week (CCW) in Las Vegas on June 3 – 6, 2024. In addition to participating in CCW Las Vegas, Mosaicx executives will lend their expertise to AI discussions at CCW CXO Exchange in St. Louis, Mo., from May 15 – 17.
"We're honored to return to CCW's events with this nomination and to be recognized as a leader in delivering AI and automation solutions that enhance customer experiences," said Rebecca Jones, president of Mosaicx. "We are eager to celebrate this milestone with our customers and industry peers and continue setting the standard of excellence for IT service providers."
Finalists in the "Automation Solution of ...