LUV - Southwest Airlines Hit With Record $140M DOT Fine Consumer Protection Violations Highlighted | Benzinga
Southwest Airlines Company (NYSE: LUV) faces a record $140 million penalty from the U.S. Department of Transportation (DOT) for multiple consumer protection violations during the 2022 holiday season.
This penalty is 30 times larger than any previous DOT penalty for consumer protection violations.
This comes on top of over $600 million in refunds and reimbursements the airline has already provided to affected passengers under the DOT's directive.
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