XLP - Walmart's Self-Checkout Glitch Leads to Widespread Mispricing | Benzinga
Walmart Inc (NYSE:WMT) faced a significant technical issue in March, leading to widespread mispricing across its self-checkout systems.
The glitch, which occurred on March 19, resulted in customers being charged incorrect prices for various items.
Some prices were lower than listed, while others were higher. This incident affected 1,600 stores nationwide.
According to documents reviewed by Bloomberg, the problem arose from a failure in the system that updates product information for self-checkout kiosks.
Walmart acknowledged the error and stated that efforts to fix the issue had been ongoing for two days. Over 80% of affected customers being reimbursed.
However, the company did ...