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home / news releases / PYPL - American Express: Travel Driving Growth


PYPL - American Express: Travel Driving Growth

Summary

  • American Express Company is riding the secular trend of post-pandemic travel, as total global travel revenue has grown by 45.1% (2021) and 48.0% (2022) and has yet to reach pre-pandemic levels.
  • We believe there is a huge opportunity for American Express to expand internationally, which would contribute positively to network volume growth and boost discount revenues.
  • By targeting the international demographic of the Millennial Generation and Gen Z, which is around 55% of the population, we believe American Express is better positioned to gain market share.

In this analysis of American Express Company (AXP), we emphasized the reasons behind the substantial year-over-year growth observed among Card Network companies, which are projected to experience double-digit growth in the future as compared to other fintech companies. We examined the impact of the resurgence in Travel & Entertainment expenditure on American Express' profitability, and the company's strategy to tap into international customers as a new source of growth. Furthermore, we delved into the other factors that are driving consumer spending.

Company

TTM Revenue ($ mln)

Revenue Growth YoY %

Q3 % Analyst Revenue Difference

Stock Price Change (Q4 2022)

Q4 Guidance

Types

American Express

50,831

24.0%

-0.1%

9.20%

24.0%

Card Network

Visa ( V )

29,310

18.7%

3.1%

17.12%

18.0%

Card Network

Mastercard ( MA )

21,640

15.5%

1.7%

22.46%

17.0%

Card Network

PayPal Holdings ( PYPL )

27,057

10.8%

0.4%

-18.02%

9.0%

Payment Facilitators

Block Inc ( SQ )

16,964

17.6%

1.1%

14.42%

19.0%

Payment Facilitators

Fiserv ( FISV )

17,115

2.6%

0.0%

8.47%

11.0%

Merchant Acquiring

FIS ( FIS )

14,483

2.7%

-0.3%

-10.22%

6.5%

Merchant Acquiring

Global Payments ( GPN )

8,691

-6.5%

1.0%

-8.08%

10.5%

Merchant Acquiring

Intuit Inc ( INTU )

13,319

29.5%

3.8%

0.49%

11.0%

Financial & Accounting Software

Lufax Holding ( LU )

10,652

-25.5%

-7.6%

-23.62%

-7.0%

Online Lending

Average

9.0%

0.31%

1.22%

11.90%

Source: Seeking Alpha, Khaveen Investments.

In our previous coverage of Lufax, we mentioned that Card Network providers had an average revenue growth of 19.4% YoY, higher than the top 10 companies' average of 9% and the highest among all the fintech types. For Visa and Mastercard, we attributed its revenue growth to the growth of cross-border transactions which make up about 33% of Visa's revenue. For American Express, we will see how it leverages the Travel & Entertainment industry to achieve a record profit in 2022.

American Express Total Revenue Net of Interest Expense ($ mln)

2020

2021

2022

Average

US Consumer Services

16,347

18,922

23,914

Growth %

15.8%

26.4%

21.1%

US Commercial Services

9,234

10,911

13,569

Growth %

18.2%

24.4%

21.3%

International Card Services

6,742

7,435

9,061

Growth %

10.3%

21.9%

16.1%

Global Merchant and Network Services

4,309

5,129

6,475

Growth %

19.0%

26.2%

22.6%

Corporate & Other

(552)

(23)

(156)

Total Revenue

36,080

42,374

52,863

Growth %

-17.2%

17.4%

24.8%

21.1%

Source: Company Data , Khaveen Investments.

Travel and Entertainment Spending Drives Revenue

American Express Billed Services Spending Volumes ($ bln)

4Q2021

1Q2022

2Q2022

3Q2022

4Q2022

Average

Goods & Services

250

229

252

250

270

Growth %

-8.4%

10.0%

-0.8%

8.0%

2.2%

Travel & Entertainment

65

70

88

88

87

Growth %

7.7%

25.7%

0.0%

-1.1%

8.1%

Source: Company Data, Khaveen Investments.

From the table above, while the company's spending volumes from Goods & Services is roughly more than 3 times than that of its Travel & Entertainment segment, the Travel & Entertainment segment was its main growth driver in 2022, with an 8.1% average growth rate compared to 2.2% for Goods & Services volumes.

American Express Network Volumes Growth YoY %

3Q2021

4Q2021

1Q2022

2Q2022

3Q2022

4Q2022

2022 Average

Goods & Services

18%

19%

19%

15%

13%

7%

14%

Travel & Entertainment

126%

130%

119%

80%

52%

34%

71%

Airline-Related

429%

271%

241%

142%

110%

62%

139%

Source: Company Data, Khaveen Investments.

Moreover, YoY comparisons show that Airline-Related expenditures on American Express card networks had the highest growth, averaging 139% YoY in 2022. This is followed by Travel & Entertainment and Goods & Services with an average YoY growth of 71% and 14% respectively in 2022.

Consumers are incentivized to use cards as they are much more convenient, provide fraud protection, and most importantly earn rewards which usually come in the form of air miles or cashback for their next plane ticket or hotel stay. Consumers tend to get better exchange rates from their cards too when overseas as compared to withdrawing from ATMs overseas.

"Some cards can even earn better award rates for your expenditures overseas or for your travel bookings," as mentioned by ValueChampion, thus we see the high growth of consumers using cards for travel-related expenses.

Global Consumer Expenditure

2019

2020

2021

2022

2023F

2024F

2025F

Total Retail Sales (tln)

24.45

23.74

26.03

27.34

28.64

30.03

31.27

Growth %

-2.9%

9.6%

5.0%

4.8%

4.9%

4.1%

Total Travel Revenue (bln)

720.2

296.9

430.8

637.6

755.9

855.4

924.3

Growth %

0.2%

-58.8%

45.1%

48.0%

18.6%

13.2%

8.1%

Source: Statista , InsiderIntelligence , Khaveen Investments.

We believe American Express is riding the secular trend of post-pandemic travel. As seen from the table above, total global travel revenue has grown by 45.1% and 48.0% in 2021 and 2022, respectively, and has yet to reach pre-pandemic levels. Total global retail sales, on the other hand, recorded a growth rate of only 9.6% and 5.0%, respectively in 2021 and 2022. Travel revenue is expected to grow at an average of 13.3% over the next 3 years, whereas total retail sales are expected to grow at an average of 4.6%.

Company Data, Khaveen Investments

With Travel & Entertainment expenditure making up about a quarter of total transaction volumes under Billed Services, it is surprising that for 2022, non-interest revenues for U.S. Consumer Services, Commercial Services and International Card Services have increased by 27%, 24% and 22%, respectively. This is because the U.S. reopened in 2021, compared to many international countries which reopened from the middle to end of 2022. Thus, we should see the highest growth from international countries.

In conclusion, based on our analysis of American Express' total revenues above, we can see that its total revenue growth was 17.4% in 2021 and 24.8% in 2022, which was in the upper range of management's expectation of between 23 to 25%.

International Card Services Growth Lowest Among 3 Segments

American Express Total Revenues Net of Interest Expense ($ mln)

2016

2017

2018

2019

Average

U.S.

26,339

27,187

29,864

32,629

Growth %

3.2%

9.8%

9.3%

7.4%

EMEA

3,570

3,927

4,419

4,388

Growth %

10.0%

12.5%

-0.7%

7.3%

APAC

3,275

3,464

3,656

3,934

Growth %

5.8%

5.5%

7.6%

6.3%

LACC (Americas excluding the US)

2,360

2,505

2,584

2,776

Growth %

6.1%

3.2%

7.4%

5.6%

Others

(106)

(205)

(185)

(171)

Total

35,438

36,878

40,338

43,556

Growth %

4.1%

9.4%

8.0%

7.1%

Source: Company Data, Khaveen Investments.

Based on company data, its 3-year average pre-pandemic revenue growth for the U.S. was 7.4%, closely followed by EMEA at 7.3% and APAC at 6.3%. This is followed by LACC with revenue growth of 5.6%. From our analysis, we can see that U.S. revenue growth was the highest, which is contrary to what management stated that its "international businesses were among the fastest-growing prior to the pandemic."

American Express Non-Interest Revenue ($ mln)

2020

2021

2022

U.S. Consumer Services

10,125

12,989

16,440

Growth %

28.3%

26.6%

U.S. Commercial Services

8,210

9,833

12,196

Growth %

19.8%

24.0%

International Card Services

5,877

6,761

8,262

Growth %

15.0%

22.2%

Source: Company Data, Khaveen Investments.

In addition to our pre-pandemic data, we can see that U.S. Consumer and Commercial Services non-interest revenue growth are at 26.6% and 24.0%, respectively, which is greater than International Card Services at 22.2%.

(Management) sees tremendous opportunities for growth in key regions despite ongoing macroeconomic geopolitical uncertainties (and thus) made an organizational change a few months ago to help seize on these opportunities (to) achieve our long-term growth plan aspirations of revenue growth in excess of 10%. - Steve Squeri , Chairman & Chief Executive Officer.

American Express Network Volumes Growth YoY %

3Q2021

4Q2021

1Q2022

2Q2022

3Q2022

4Q2022

Average

US Consumer Services

37%

37%

38%

27%

22%

15%

29%

U.S. Commercial Services

28%

39%

31%

27%

20%

11%

26%

International Card Services

27%

28%

33%

29%

21%

14%

25%

Total Billed Business

31%

32%

34%

27%

21%

13%

26%

Source: Company Data, Khaveen Investments.

Within the past 6 quarters, International Card Services grew 25% on average in network volumes, slightly below U.S. Consumer and Commercial Services growth YoY. As a result, we believe that American Express is not only focusing on international markets to capture Travel & Entertainment sales but for the long-term growth opportunity that is yet to be seen based on past growth.

Region

2021 Population (mln)

Card Holders (mln)

Card Penetration

U.S.

331.9

221.4

66.7%

EMEA

884.1

203.0

23.0%

APAC

4711.3

874.4

18.6%

LACC

698.3

133.7

19.1%

Source: Statista , Data Commons , Global Economy , Khaveen Investments.

From the table above, we can see that the card penetration rate in the U.S. is substantially higher than the other reportable regions based on American Express' 2021 annual report. As a result, we believe that the U.S. card market is highly saturated and internationally there are much more opportunities to expand in APAC, especially where there are about 4.7 bln people. The penetration rate of Card Holders internationally is 22.26% which is much lower compared to the U.S. thus boasting huge opportunities for American Express to expand internationally. RBR, a retail bank research consultancy, forecasted the "value of card payments will reach $45 tln by 2023" with "50% of global card expenditure taking place in Asia Pacific."

Overall, we believe there is a huge opportunity for American Express to expand internationally which would contribute positively to network volume growth and boost discount revenues. Discount revenues, which represented 60.7% of total revenue in 2021, are recorded as the...

fee earned on transactions occurring at merchants that have entered into a card acceptance agreement with American Express - American Express Annual Report.

Consumer Spending Driven by Take Rates, Spending Volumes, and the Younger Generation

American Express Total Revenue Net of Interest Expense ($ mln)

2020

2021

2022

U.S. Consumer Services

16,347

18,922

23,914

U.S. Commercial Services

9,234

10,911

13,569

International Card Services

6,742

7,435

9,061

Global Merchant and Network Services

4,309

5,129

6,475

Corporate & Other

(552)

(23)

(156)

Total Revenue

36,080

42,374

52,863

Source: Company Data, Khaveen Investments.

From the table above, we can see that U.S. Consumer Services contributes the highest revenue, representing 45.2% of American Express' revenues. International Consumers represented 64% of International Card Services Volumes in 2022. Thus we believe that consumer spending is likely to contribute to a majority of American Express' revenue and revenue growth. We analyzed the drivers of consumer spending, as management believes that...

millennial and Gen Z customers drove our highest billed business growth within the segment.

U.S. Consumer Services

2020

2021

2022

Proprietary cards-in-force (mln) (a)

37.7

39.0

41.7

Growth %

3.4%

6.9%

Revenue per card ($) (b)

269

333

394

Growth %

24.0%

18.4%

Non-interest revenues ($ mln) (c)

10,125

12,989

16,440

Growth %

28.3%

26.6%

Average proprietary Card Member spending ($) (d)

8,958

11,390

13,261

Growth %

27.2%

16.4%

Billed business network volumes ($ bln) (e)

338

444

553

Growth %

31.5%

24.5%

Take rate (f)

3.0%

2.9%

3.0%

Growth %

-2.5%

1.7%

*c = a × b, e = a × d, c = e × f

Source: Company Data, Khaveen Investments.

From the table above, U.S. Consumer Services' non-interest revenue had increased from nearly $13.0 bln in 2021 to $16.4 bln in 2022 and the total value of its network volumes increased from $444 bln in 2021 to $553 bln in 2022. This is mainly driven by revenue per card and average proprietary Card Member spending which grew by 18.4% and 16.4% respectively. The take rate on the other hand has remained relatively constant since 2020, with American Express earning about 3 cents on every dollar of consumer spending.

American Express

3.3 million new proprietary cards during the quarter (with) Millennial and Gen Z comprising more than 60% of our proprietary consumer card acquisitions in the quarter. - Steve Squeri, Chairman & Chief Executive Officer.

According to the chart above, network volumes spent by the Millennials and Gen-Z were growing the fastest at 30%, compared to Gen-X and Baby Boomer+ with 14% and 6% growth, respectively.

Although concrete steps have not been mentioned by American Express' management to target this audience, Visa has published research projecting that consumers aged 50 and above would be responsible for 52% of total spending by 2025, an increase from 50% in 2015, which might suggest that Visa is looking to cement its dominance among the older generations. Thus, we believe American Express' strategy to target Millennials and Gen-Z is the right move to avoid direct competition and increase market share.

Population Demographics in 2021 (mln)

US

%

World

%

Greatest and Silent Generation (born before 1946)

20.0

6.0%

200

2.6%

The Baby Boomer Generation (born 1946-1964)

70.2

21.1%

1,100

14.5%

Generation X (born 1965-1980)

65.8

19.7%

1,400

18.4%

The Millennial Generation (born 1981-1996)

72.2

21.7%

1,700

22.4%

Generation Z (born 1997-2012)

68.6

20.6%

2,500

32.9%

Generation Alpha (born after 2012)

36.5

10.9%

700

9.2%

Total

333.3

100%

7,600

100%

Source: Statista , Schroders , Khaveen Investments.

From the table above, the U.S. age demographic is roughly even across the biggest 4 generations, indicating an aging population that is likely to already own cards from different Card Network providers due to a high card penetration rate of 66.7% as mentioned in the previous point. Thus, by targeting the international demographic of the Millennial Generation and Gen Z which is around 55% of the population, we believe American Express is better-positioned to gain market share, as the global card penetration rate is only 22.3%.

While the Millennials represent the largest group of consumers and the Baby Boomers have the largest buying power, Gen Z's spending power is on the rise. According to a Bloomberg report from last year, young students and professionals command $360 billion in disposable income. - Forbes

In addition to the rising purchasing power of the younger generations, most of them are located in Asia and other emerging markets.

For further details see:

American Express: Travel Driving Growth
Stock Information

Company Name: PayPal Holdings Inc.
Stock Symbol: PYPL
Market: NASDAQ
Website: paypal.com

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