PRTS - CarParts.com Unveils CarParts+: The Ultimate Membership for Drivers

PR Newswire

Extended Returns & Premium Perks Redefine the Online Auto Parts Shopping Experience

TORRANCE, Calif. , Jan. 14, 2025 /PRNewswire/ -- CarParts.com, Inc. (NASDAQ: PRTS), a leading eCommerce destination for automotive parts and accessories, recently launched CarParts+, its flagship membership program designed to ease the process of online shopping for parts and vehicle maintenance.  For just $79 a year, the membership offers peace of mind and effortless car care, combining roadside assistance, shipping cost savings, extended returns, and VIP service to create a truly exceptional automotive shopping experience.

CarParts+ benefits include complimentary 24/7 roadside assistance for essential services like a 15-mile tow (flatbed included), battery boosts, tire changes, lockout assistance, and fuel delivery. In addition, members  receive free shipping on over 500,000 eligible items, online returns with an extended 60-day window (double the standard 30-day period), and exclusive VIP customer service  with access to a dedicated phone number and text-to-chat support.

"CarParts+ is designed to make life easier for our customers, giving them the tools and support they need to keep their vehicles running smoothly," said Aurelia Pollet , Senior Director of Customer Experience at CarParts.com. "With benefits like extended returns and 24/7 roadside assistance, we're empowering our members to focus on what matters most – taking care of their vehicles – while we take care of the rest."

CarParts+ reflects CarParts.com's commitment to continuous innovation with a strong focus on customer needs. By offering a membership that combines convenience and exclusive benefits, the company provides members with a rewarding way to manage their automotive needs.

For more information on the CarParts+ visit https://www.carparts.com/membership .

About CarParts.com, Inc.
CarParts.com, Inc. is a technology-driven eCommerce company offering over 1 million high-quality automotive parts and accessories. Operating for over 25 years, CarParts.com has established itself as a premier destination for drivers seeking repair and maintenance solutions. Our commitment lies in placing the customer at the forefront of our operations, evident in our easy-to-use, mobile-friendly website and app. With a commitment to affordability and customer satisfaction, CarParts.com simplifies the automotive repair process, aiming to eliminate the uncertainty and stress often associated with vehicle maintenance. Backed by a robust company-operated fulfillment network, we ensure swift delivery of top-quality parts from leading brands to customers across the nation.

At CarParts.com, our global team is united by a shared vision: Empowering Drivers Along Their Journey.

CarParts.com is headquartered in Torrance, California .

Investor Relations:
Ryan Lockwood
IR@carparts.com

Media Relations:
Tina Mirfarsi
tina@carparts.com

SOURCE CarParts.com, Inc.