CSGS - CSG and Actifai join hands to offer AI-powered solution for cable and telecommunications service providers

• Actifai and CSG ( NASDAQ: CSGS ) come together to offer Actifai's optimization and recommendation software to customer for interaction across sales and care experience via CSG Advanced Convergent Platform.
• Actifai is embedding its UI and AI tools within the CSG agent care experience for inbound sales and customer care to create a seamless end-to-end workflow from offer recommendation to order entry.
• "By leveraging Actifai, CSG's solutions help operators offer their employees and customers an impactful and useful tool. The use of real-time external data, artificial intelligence, and machine learning is empowering CSG customers to further personalize every consumer experience and maximize the value of each interaction." said Jim Daley, SVP, Broadband, Cable and Satellite, CSG.

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