CSGS - CSG Unlocks the Potential of 5G with Launch of Future-Ready SaaS Commerce Solution CSG Encompass
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The digital future ishere and 5G is reinventing the way digital services are created,delivered and consumed. Imagination and a trusted communicationsservice provider (CSP) are all that stand in the way of the next eraof digitally immersive experiences. To catapult the industry into thisnext age of digital innovation, CSG ® (NASDAQ: CSGS) todaylaunched Encompass. A SaaS, open, integrated and modular solution, CSG Encompass crushes the complexity of multi-sided, B2B2X ecosystems to enabledynamic, agile and scalable collaboration across a multitude ofpartners. With Encompass at the heart of an interconnected ecosystemof enterprises, consumers and partners, CSPs can differentiatethemselves with a future-ready solution that unlocks the limitlesspossibility of 5G-enabled offerings that excite customers and deliverseamless commerce.
“5Goperators need rapid ROI for their networks but have been hampered bythe uncertainty of how to deliver value-added services and monetizetheir vision at the same time,” said Ken Kennedy, COO and presidentof revenue management and digital monetization, CSG. “CSG Encompassis the answer to this dilemma. Encompass provides the modular, yetholistic, solution CSPs need to innovate and co-create with partners.For onboarding, offer creation, quoting of services, order management,fulfillment, charging and settlements, CSG Encompass makes deliveringa 5G B2B2X marketplace easier. Our cloud-based, open architectureoffers the configurability and scalability necessary to create thedynamic, game-changing, digital ecosystems CSPs have been waitingfor.”
“Businesses and consumers alike want to interact and transactdigitally with convenience and ease, which means not having to do thehard work of bundling components from multiple suppliersthemselves,” John Abraham, principal analyst, Analysys Mason.“B2B2X ecosystems, which bring together digital services from aconsortium of partners, are the foundation for delivering theseseamless experiences. To be successful, they require an open,integrated solution that can manage the intricate, interconnectedcommerce cycles that are needed by today’s 5G service providers tofully engage with a more diverse range of partners. CSG’s broadportfolio, exposure to a large number of CSP customers and expertisein delivering large scale transformation projects positions thecompany well to help CSPs resolve the complexities of B2B2Xmarketplaces and enable new engagement and monetizationopportunities.”
Core capabilities ofCSG Encompass include:
- Management of the connected B2B2X commerce cycle acrossCSPs, their partners and their customers including unified catalog,configurable pricing and quoting, order orchestration, charging andsettlements
- A richly functioned, comprehensive, integratedsolution that builds on CSGs expertise in delivering complex,differentiated business models and ecosystems for IoT andB2B2X
- A modular, open standards-based, decoupled solution thatis network vendor and service agnostic, and can be deployed in thecloud and as a managed service
Leading companies need technologies that candeliver future-ready digital offerings and winning experiences thatwill drive better business outcomes, quicker time to value and lowerrisk. CSG Encompass is the solution for CSPs looking to amplify thevalue of their 5G investments and reinvent the way they do business.For more information visit, https://info.csgi.com/portfolio-csg-encompass .
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About CSG
CSG is a leader ininnovative customer engagement, revenue management and paymentssolutions that make ordinary customer experiences extraordinary. Ourcloud-first architecture and customer-obsessed mindset help companiesaround the world launch new digital services, expand into new markets,and create dynamic experiences that capture new customers and buildbrand loyalty. For nearly 40 years, CSG’s technologies and peoplehave helped some of the world’s most recognizable brands solve theirtoughest business challenges and evolve to meet the demands oftoday’s digital economy with future-ready solutions that driveexceptional customer experiences. With 5,000 employees in over 20countries, CSG is the trusted technology provider for leading globalbrands in telecommunications, retail, financial services, andhealthcare. Our solutions deliver real world outcomes to more than 900customers in over 120 countries.
To learn more, visit us at csgi.com and connect with us on and .
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