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home / news releases / EGAN - eGain Reports 37% Growth in SaaS Revenue for Fiscal 2019; Exceeds Full Year Revenue Guidance


EGAN - eGain Reports 37% Growth in SaaS Revenue for Fiscal 2019; Exceeds Full Year Revenue Guidance

SUNNYVALE, Calif., Sept. 03, 2019 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), a leading provider of customer engagement hubs, today announced financial results for its fiscal 2019 fourth quarter and full year ended June 30, 2019.

Ashu Roy, eGain CEO, commented, “We had a solid fiscal 2019 with revenue ahead of guidance and strong cash flow. Demand for AI-powered digital automation continues to strengthen and we are stepping up growth investment, especially in the partner ecosystem. The new fiscal year is off to a good start, with strong bookings early in the first quarter.”

Fiscal 2019 Full Year Financial Highlights

  • SaaS revenue was $44.8 million, up 37% year over year (39% in constant currency).
  • Subscription revenue, which includes SaaS and legacy revenue, was $60.0 million, up 17% year over year (19% in constant currency) and comprised 89% of total revenue.
  • Total revenue was $67.2 million, up 10% year over year (12% in constant currency).
  • GAAP net income was $4.2 million, or $0.15 per share on a basic and $0.14 on a diluted basis, compared to a GAAP net loss of $2.0 million, or $(0.07) per share on a basic and diluted basis, for fiscal 2018.
  • Non-GAAP net income was $6.2 million, or $0.22 per share on a basic basis and $0.21 on a diluted basis, compared to non-GAAP net income of $1.7 million, or $0.06 per share on a basic and diluted basis, for fiscal 2018.
  • Cash provided by operations was $7.0 million, up from cash provided by operations of $6.6 million in fiscal 2018.
  • Total cash and cash equivalents, as of June 30, 2019, was $31.9 million, compared to $11.5 million as of June 30, 2018.

Fiscal 2019 Fourth Quarter Financial Highlights

  • SaaS revenue was $11.6 million, up 24% year over year (26% in constant currency).
  • Subscription revenue, which includes SaaS and legacy revenue, was $15.1 million, up 12% year over year (14% in constant currency) and comprised 90% of total revenue.
  • Total revenue was $16.8 million, up 8% year over year.
  • GAAP net income was $166,000, or $0.01 per share on a basic and diluted basis, compared to a GAAP net loss of $536,000, or $(0.02) per share on a basic and diluted basis, for Q4 2018.
  • Non-GAAP net income was $659,000, or $0.02 per share on a basic and diluted basis, compared to non-GAAP net income of $300,000, or $0.01 per share on a basic and diluted basis, for Q4 2018.

Fiscal 2020 Financial Guidance

For the fiscal year ending June 30, 2020, eGain expects full year SaaS revenue of $53.8 million to $55.4 million (on a constant currency basis), which would represent growth between 20% and 24% year over year, total revenue of $72.0 million to $73.6 million (on a constant currency basis), which would represent growth between 7% and 10% year over year and to generate non-GAAP net income of breakeven to $2.0 million, or $0.00 to $0.06 per diluted share.

For the first quarter of fiscal 2020, eGain expects SaaS revenue of $11.8 million to $12.1 million (on a constant currency basis), which would represent growth between 23% and 26% year over year, total revenue of $16.8 million to $17.2 million (on a constant currency basis), which would represent growth between 7% and 10% year over year and to generate non-GAAP net income of $0.5 million to $1.0 million, or $0.02 to $0.03 per diluted share.

Non-GAAP Financial Measures
This press release includes non-GAAP operating income/(loss) and non-GAAP net income/(loss) as supplemental information relating to our operating results. Non-GAAP net income/(loss) is defined as net income/(loss) adjusted for stock-based compensation expense and amortization of acquired intangible assets. Non-GAAP results are presented for supplemental informational purposes only and should not be considered a substitute for financial information presented in accordance with generally accepted accounting principles, and may be different from non-GAAP measures used by other companies. eGain’s management uses these non-GAAP measures to compare the Company’s performance to that of prior periods for trend analysis and for budgeting and planning purposes. Defined in the supplemental information is SaaS and legacy revenue, where legacy revenue is defined as legacy license and associated legacy support revenue that we no longer sell. eGain believes that the use of these non-GAAP financial measures provides an additional tool for investors to use in evaluating ongoing operating results and trends and in comparing the Company’s financial measures with other software companies, many of which present similar non-GAAP financial measures to investors, and that it allows for greater transparency with respect to key metrics used by management in its financial and operational decision-making. Reconciliation tables of the most comparable GAAP financial measures to the non-GAAP financial measures used in this press release are included with the financial tables at the end of this release. eGain urges investors to review the reconciliation and not to rely on any single financial measure to evaluate the Company’s business.

Conference Call Information
eGain will discuss its fiscal 2019 fourth quarter and full year results today via teleconference at 2:00 p.m. Pacific Daylight Time. To access the live call, dial 888-254-3590 (US and Canada) or +1 323-994-2093 (international) and give the participant passcode 9906755. A live and archived webcast of the call will be accessible on the “Investors” section of the Company’s website at www.egain.com. In addition, a phone replay will be available approximately two hours following the end of the call and will remain available for one week. To access the call replay dial-in information, please click here.

About eGain
eGain customer engagement solutions deliver digital transformation for leading brands – powered by virtual assistance, AI, knowledge, and analytics. Our comprehensive suite of applications help clients deliver memorable, digital-first customer experiences in an omnichannel world. To find out more about eGain, visit http://www.egain.com.

Cautionary Note Regarding Forward-Looking Statements
This press release contains forward-looking statements within the meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements are based on current expectations and include our beliefs regarding demand for our products, including, without limitation: our belief that we see positive business and customer momentum; our belief that our pipeline and the demand for our AI-powered customer engagement platform offering is strong; expected increase in growth investment, including the partner ecosystem; and our beliefs with respect to SaaS revenue growth and net income growth for the fiscal year ending June 30, 2020 and the first quarter of fiscal 2020. The achievement or success of the matters covered by such forward-looking statements, including future financial guidance, involves risks, uncertainties and assumptions, many of which involve factors or circumstances that are beyond our control. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the Company’s actual results could differ materially from the results expressed or implied by the forward-looking statements we make, including our ability to achieve our targets for the fiscal year ending June 30, 2020 and first quarter of fiscal 2020. The risks and uncertainties referred to above include, but are not limited to: risks associated with new product releases; risks that customer demand may fluctuate or decrease; risks that we are unable to collect unbilled contractual commitments; risks that our SaaS based revenue model and lengthy sales cycles may negatively affect our operating results; currency risks; our ability to capitalize on customer engagement; the success of organization changes; risks related to our reliance on a relatively small number of customers for a substantial portion of our revenue; our ability to compete successfully and manage growth; our ability to develop and expand strategic and third party distribution channels; risks related to our international operations; our ability to invest resources to improve our products and continue to innovate; weakened global economic conditions which may adversely affect our industry, general political or destabilizing events, including war, conflict or acts of terrorism, and other risks detailed from time to time in eGain’s public filings, including eGain’s annual report on Form 10-K filed on September 13, 2018 and subsequent reports filed with the Securities and Exchange Commission, which are available on the Securities and Exchange Commission’s Web site at www.sec.gov. These forward-looking statements are based on current expectations and speak only as of the date hereof. The Company assumes no obligation to update these forward-looking statements.

eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.

MKR Investor Relations
Todd Kehrli or Jim Byers
Phone: 323-468-2300
Email: egan@mkr-group.com



eGain Corporation
 Condensed Consolidated Balance Sheets 
(in thousands)
(unaudited)
 
 
 
 
 
 
 
June 30,
2019 (*)
 
June 30,
2018
ASSETS
 
 
 
 
 
Current assets:
 
 
 
 
 
Cash and cash equivalents
$
31,860
 
 
$
11,498
 
Restricted cash
 
7
 
 
 
6
 
Accounts receivable, net
 
20,411
 
 
 
7,389
 
Costs capitalized to obtain revenue contracts, net
 
740
 
 
 
986
 
Prepaid expenses
 
2,517
 
 
 
2,374
 
Other current assets
 
1,054
 
 
 
285
 
Total current assets
 
56,589
 
 
 
22,538
 
Property and equipment, net
 
525
 
 
 
559
 
Costs capitalized to obtain revenue contracts, net of current portion
 
1,777
 
 
 
891
 
Intangible assets, net
 
294
 
 
 
733
 
Goodwill
 
13,186
 
 
 
13,186
 
Other assets
 
1,383
 
 
 
1,715
 
Total assets
$
73,754
 
 
$
39,622
 
 
 
 
 
 
 
LIABILITIES AND STOCKHOLDERS' EQUITY (DEFICIT)
 
 
 
 
 
Current liabilities:
 
 
 
 
 
Accounts payable
$
4,173
 
 
$
3,905
 
Accrued compensation
 
5,480
 
 
 
5,706
 
Accrued liabilities
 
2,353
 
 
 
2,285
 
Deferred revenue
 
30,688
 
 
 
18,364
 
Capital lease obligations
 
 
 
 
42
 
Bank borrowings, net of deferred financing costs
 
 
 
 
259
 
Total current liabilities
 
42,694
 
 
 
30,561
 
Deferred revenue, net of current portion
 
5,801
 
 
 
7,833
 
Bank borrowings, net of current portion and deferred financing costs
 
 
 
 
8,941
 
Other long-term liabilities
 
952
 
 
 
1,000
 
Total liabilities
 
49,447
 
 
 
48,335
 
Commitments and contingencies
 
 
 
 
 
Stockholders' equity (deficit):
 
 
 
 
 
Common stock
 
31
 
 
 
28
 
Additional paid-in capital
 
371,099
 
 
 
346,222
 
Notes receivable from stockholders
 
(88
)
 
 
(85
)
Accumulated other comprehensive loss
 
(1,459
)
 
 
(1,618
)
Accumulated deficit
 
(345,276
)
 
 
(353,260
)
Total stockholders' equity (deficit)
 
24,307
 
 
 
(8,713
)
Total liabilities and stockholders' equity (deficit)
$
73,754
 
 
$
39,622
 
 
 
 
 
 
 
(*) Includes the impact from the adoption of ASU 2014-09 (Topic 606)
 
 
 
 
 

 

eGain Corporation
Condensed Consolidated Statements of Operations
(in thousands, except per share data)
(unaudited)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended 
 
 
Year Ended 
 
June 30, 
 
 
June 30, 
 
2019
 
 
2018
 
 
 
2019
 
 
2018
 
Revenue:
 
 
 
 
 
 
 
 
 
 
 
 
Subscription
$
15,144
 
 
$
13,529
 
 
 
$
60,013
 
 
$
51,352
 
Professional services
 
1,679
 
 
 
2,060
 
 
 
 
7,219
 
 
 
9,955
 
Total revenue
 
16,823
 
 
 
15,589
 
 
 
 
67,232
 
 
 
61,307
 
Cost of revenue:
 
 
 
 
 
 
 
 
 
 
 
 
Cost of subscription
 
4,265
 
 
 
3,609
 
 
 
 
14,976
 
 
 
13,152
 
Cost of professional services
 
1,502
 
 
 
2,277
 
 
 
 
6,865
 
 
 
9,184
 
Total cost of revenue
 
5,767
 
 
 
5,886
 
 
 
 
21,841
 
 
 
22,336
 
Gross profit
 
11,056
 
 
 
9,703
 
 
 
 
45,391
 
 
 
38,971
 
Operating expenses:
 
 
 
 
 
 
 
 
 
 
 
 
Research and development
 
3,593
 
 
 
3,931
 
 
 
 
14,369
 
 
 
14,711
 
Sales and marketing
 
4,596
 
 
 
4,426
 
 
 
 
17,302
 
 
 
17,681
 
General and administrative
 
2,016
 
 
 
2,128
 
 
 
 
8,198
 
 
 
7,567
 
Total operating expenses
 
10,205
 
 
 
10,485
 
 
 
 
39,869
 
 
 
39,959
 
Income (loss) from operations
 
851
 
 
 
(782
)
 
 
 
5,522
 
 
 
(988
)
Interest expense, net
 
130
 
 
 
(185
)
 
 
 
(319
)
 
 
(983
)
Otherincome (expense), net
 
(13
)
 
 
143
 
 
 
 
(202
)
 
 
(206
)
Income (loss) before income tax benefit (provision)
 
968
 
 
 
(824
)
 
 
 
5,001
 
 
 
(2,177
)
Income tax expense (provision)
 
(802
)
 
 
288
 
 
 
 
(833
)
 
 
186
 
Net income (loss)
$
166
 
 
$
(536
)
 
 
$
4,168
 
 
$
(1,991
)
Per share information:
 
 
 
 
 
 
 
 
 
 
 
 
Earnings (loss) per share:
 
 
 
 
 
 
 
 
 
 
 
 
Basic
$
0.01
 
 
$
(0.02
)
 
 
$
0.15
 
 
$
(0.07
)
Diluted
$
0.01
 
 
$
(0.02
)
 
 
$
0.14
 
 
$
(0.07
)
Weighted-average shares used in computation:
 
 
 
 
 
 
 
 
 
 
 
 
Basic
 
30,344
 
 
 
27,559
 
 
 
 
28,579
 
 
 
27,333
 
Diluted
 
31,915
 
 
 
27,559
 
 
 
 
30,363
 
 
 
27,333
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Summary of stock-based compensation included in the costs and expenses above:
 
 
 
 
 
 
 
 
 
 
 
 
Cost of revenue
$
82
 
 
$
63
 
 
 
$
323
 
 
$
323
 
Research and development
 
132
 
 
 
49
 
 
 
 
519
 
 
 
493
 
Sales and marketing
 
132
 
 
 
75
 
 
 
 
313
 
 
 
341
 
General and administrative
 
80
 
 
 
145
 
 
 
 
468
 
 
 
538
 
 
$
426
 
 
$
332
 
 
 
$
1,623
 
 
$
1,695
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Summary of amortization of purchased intangibles from business combinations in the costs and expenses above:
 
 
 
 
 
 
 
 
 
 
 
 
Cost of revenue
$
67
 
 
$
67
 
 
 
$
268
 
 
$
268
 
Research and development
 
 
 
 
437
 
 
 
 
170
 
 
 
1,747
 
 
$
67
 
 
$
504
 
 
 
$
438
 
 
$
2,015
 

 

eGain Corporation
GAAP to Non-GAAP Reconciliation Table
(in thousands)
(unaudited)
 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended
June 30,
 
Year Ended
June 30,
 
 
2019
 
 
2018
 
 
 
2019
 
 
2018
 
Income (loss) from operations
$
851
 
$
(782
)
 
$
5,522
 
$
(988
)
Add:
 
 
 
 
 
 
 
 
 
 
 
Stock-based compensation
 
426
 
 
332
 
 
 
1,623
 
 
1,695
 
Amortization of acquired intangibles
 
67
 
 
504
 
 
 
438
 
 
2,015
 
Non-GAAP income from operations
$
1,344
 
$
54
 
 
$
7,583
 
$
2,722
 
 
 
 
 
 
 
 
 
 
 
 
 
Net income (loss)
$
166
 
$
(536
)
 
$
4,168
 
$
(1,991
)
Add:
 
 
 
 
 
 
 
 
 
 
 
Stock-based compensation
 
426
 
 
332
 
 
 
1,623
 
 
1,695
 
Amortization of acquired intangibles
 
67
 
 
504
 
 
 
438
 
 
2,015
 
Non-GAAP net income
$
659
 
$
300
 
 
$
6,229
 
$
1,719
 
Per share information:
 
 
 
 
 
 
 
 
 
 
 
Non-GAAP earnings per share:
 
 
 
 
 
 
 
 
 
 
 
Basic
$
0.02
 
$
0.01
 
 
$
0.22
 
$
0.06
 
Diluted
$
0.02
 
$
0.01
 
 
$
0.21
 
$
0.06
 
Weighted-average shares used in computation:
 
 
 
 
 
 
 
 
 
 
 
Basic
 
30,344
 
 
27,559
 
 
 
28,579
 
 
27,333
 
Diluted
 
31,915
 
 
29,771
 
 
 
30,363
 
 
27,579
 

 

eGain Corporation
Other GAAP to Non-GAAP Supplemental Financial Information
(in thousands)
(unaudited)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended
June 30,
 
Growth Rates
 
 
2019
 
2018
 
 
 
 
 
 
 
 
 
 
Reported under
Topic 606
 
Topic 606
Impact
 
Excluding
Topic 606 Impact
 
Reported under
Topic 605
 
Reported under
Topic 606
 
Excluding Topic 606
Constant currency growth rates [1]
Revenue:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SaaS
 
$
11,572
 
 
$
187
 
 
$
11,759
 
$
9,343
 
 
 
24%
 
26%
 
26%
Legacy
 
 
3,572
 
 
 
(116
)
 
 
3,456
 
 
4,186
 
 
 
(15%)
 
(17%)
 
(12%)
GAAP subscription
 
 
15,144
 
 
 
71
 
 
 
15,215
 
 
13,529
 
 
 
12%
 
12%
 
14%
GAAP professional services
 
 
1,679
 
 
 
203
 
 
 
1,882
 
 
2,060
 
 
 
(18%)
 
(9%)
 
(16%)
Total non-GAAP revenue
 
$
16,823
 
 
$
274
 
 
$
17,097
 
$
15,589
 
 
 
8%
 
10%
 
10%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cost of Revenue:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GAAP subscription
 
$
4,265
 
 
 
 
 
 
 
 
$
3,609
 
 
 
 
 
 
 
 
Add back:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Amortization of intangible assets
 
 
(67
)
 
 
 
 
 
 
 
 
67
 
 
 
 
 
 
 
 
Non-GAAP subscription
 
$
4,198
 
 
 
 
 
 
 
 
$
3,676
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GAAP professional services
 
$
1,502
 
 
 
 
 
 
 
 
$
2,277
 
 
 
 
 
 
 
 
Add back:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Stock-based compensation
 
 
(82
)
 
 
 
 
 
 
 
 
63
 
 
 
 
 
 
 
 
Non-GAAP professional services
 
$
1,420
 
 
 
 
 
 
 
 
$
2,340
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GAAP total cost of revenue
 
$
5,767
 
 
 
 
 
 
 
 
$
5,886
 
 
 
 
 
 
 
 
Add back:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Stock-based compensation
 
 
(82
)
 
 
 
 
 
 
 
 
63
 
 
 
 
 
 
 
 
Amortization of intangible assets
 
 
(67
)
 
 
 
 
 
 
 
 
67
 
 
 
 
 
 
 
 
Non-GAAP total cost of revenue
 
$
5,618
 
 
 
 
 
 
 
 
$
6,016
 
 
 
(7%)
 
 
 
1%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Gross Profit:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Non-GAAP subscription
 
$
10,946
 
 
 
 
 
 
 
 
$
9,853
 
 
 
 
 
 
 
 
Non-GAAP professional services
 
 
259
 
 
 
 
 
 
 
 
 
(280
)
 
 
 
 
 
 
 
Non-GAAP gross profit
 
$
11,205
 
 
 
 
 
 
 
 
$
9,573
 
 
 
17%
 
 
 
16%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating expenses:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GAAP research and development
 
$
3,593
 
 
 
 
 
 
 
 
$
3,931
 
 
 
 
 
 
 
 
Add back:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Stock-based compensation expense
 
 
(132
)
 
 
 
 
 
 
 
 
(49
)
 
 
 
 
 
 
 
Amortization of acquired intangible assets
 
 
-
 
 
 
 
 
 
 
 
 
437
 
 
 
 
 
 
 
 
Non-GAAP research and development
 
$
3,461
 
 
 
 
 
 
 
 
$
4,319
 
 
 
(20%)
 
 
 
7%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GAAP sales and marketing
 
$
4,596
 
 
$
117
 
 
$
4,713
 
$
4,426
 
 
 
 
 
 
 
 
Add back:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Stock-based compensation expense
 
 
(132
)
 
 
 
 
 
 
 
 
(75
)
 
 
 
 
 
 
 
Amortization of acquired intangible assets
 
 
 
 
 
 
 
 
 
 
 
-
 
 
 
 
 
 
 
 
Non-GAAP sales and marketing
 
$
4,464
 
 
 
 
 
 
 
 
$
4,351
 
 
 
3%
 
 
 
6%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GAAP general and administrative
 
$
2,016
 
 
 
 
 
 
 
 
$
2,128
 
 
 
 
 
 
 
 
Add back:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Stock-based compensation expense
 
 
(80
)
 
 
 
 
 
 
 
 
(145
)
 
 
 
 
 
 
 
Amortization of acquired intangible assets
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Non-GAAP general and administrative
 
$
1,936
 
 
 
 
 
 
 
 
$
1,983
 
 
 
(2%)
 
 
 
(3%)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GAAP operating expenses
 
$
10,205
 
 
 
 
 
 
 
 
$
10,485
 
 
 
 
 
 
 
 
Add back:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Stock-based compensation expense
 
 
(344
)
 
 
 
 
 
 
 
 
(269
)
 
 
 
 
 
 
 
Amortization of acquired intangible assets
 
 
 
 
 
 
 
 
 
 
 
437
 
 
 
 
 
 
 
 
Non-GAAP operating expenses
 
$
9,861
 
 
 
 
 
 
 
 
$
10,653
 
 
 
(7%)
 
 
 
4%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
[1] Constant currency growth rates presented are derived from converting the current period results for entities reporting in currencies other than U.S. Dollars into U.S. Dollars at the exchange rates in effect during the prior period presented rather than the actual exchange rates in effect during the current period.

 

eGain Corporation
Other GAAP to Non-GAAP Supplemental Financial Information
(in thousands)
(unaudited)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Year Ended
June 30,
 
Growth Rates
 
 
2019
 
2018
 
 
 
 
 
 
 
 
 
Reported under
Topic 606
 
Topic 606
Impact
 
Excluding
Topic 606 Impact
 
Reported under
Topic 605
 
Reported under
Topic 606
 
Excluding Topic 606
Constant currency
growth rates [1]
Revenue:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SaaS
 
$
44,788
 
 
$
338
 
 
$
45,126
 
$
32,694
 
 
37%
 
38%
 
39%
Legacy
 
 
15,225
 
 
 
(232
)
 
 
14,993
 
 
18,658
 
 
(18%)
 
(20%)
 
(16%)
GAAP subscription
 
 
60,013
 
 
 
106
 
 
 
60,119
 
 
51,352
 
 
17%
 
17%
 
19%
GAAP professional services
 
 
7,219
 
 
 
(533
)
 
 
6,686
 
 
9,955
 
 
(27%)
 
(33%)
 
(26%)
Total non-GAAP revenue
 
$
67,232
 
 
$
(427
)
 
$
66,805
 
$
61,307
 
 
10%
 
9%
 
12%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cost of Revenue:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GAAP subscription
 
$
14,976
 
 
 
 
 
 
 
 
$
13,152
 
 
 
 
 
 
 
Add back:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Amortization of intangible assets
 
 
(268
)
 
 
 
 
 
 
 
 
(268
)
 
 
 
 
 
 
Non-GAAP subscription
 
$
14,708
 
 
 
 
 
 
 
 
$
12,884
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GAAP professional services
 
$
6,865
 
 
 
 
 
 
 
 
$
9,184
 
 
 
 
 
 
 
Add back:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Stock-based compensation
 
 
(323
)
 
 
 
 
 
 
 
 
(323
)
 
 
 
 
 
 
Non-GAAP professional services
 
$
6,542
 
 
 
 
 
 
 
 
$
8,861
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GAAP total cost of revenue
 
$
21,841
 
 
 
 
 
 
 
 
$
22,336
 
 
 
 
 
 
 
Add back:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Stock-based compensation
 
 
(323
)
 
 
 
 
 
 
 
 
(323
)
 
 
 
 
 
 
Amortization of intangible assets
 
 
(268
)
 
 
 
 
 
 
 
 
(268
)
 
 
 
 
 
 
Non-GAAP total cost of revenue
 
$
21,250
 
 
 
 
 
 
 
 
$
21,745
 
 
(2%)
 
 
 
0%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Gross Profit:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Non-GAAP subscription
 
$
45,305
 
 
 
 
 
 
 
 
$
38,468
 
 
 
 
 
 
 
Non-GAAP professional services
 
 
678
 
 
 
 
 
 
 
 
 
1,094
 
 
 
 
 
 
 
Non-GAAP gross profit
 
$
45,983
 
 
 
 
 
 
 
 
$
39,562
 
 
16%
 
 
 
18%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating expenses:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GAAP research and development
 
$
14,369
 
 
 
 
 
 
 
 
$
14,711
 
 
 
 
 
 
 
Add back:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Stock-based compensation expense
 
 
(519
)
 
 
 
 
 
 
 
 
(493
)
 
 
 
 
 
 
Amortization of acquired intangible assets
 
 
(170
)
 
 
 
 
 
 
 
 
(1,747
)
 
 
 
 
 
 
Non-GAAP research and development
 
$
13,680
 
 
 
 
 
 
 
 
$
12,471
 
 
10%
 
 
 
13%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GAAP sales and marketing
 
$
17,302
 
 
$
555
 
 
$
17,857
 
$
17,681
 
 
 
 
 
 
 
Add back:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Stock-based compensation expense
 
 
(313
)
 
 
 
 
 
 
 
 
(341
)
 
 
 
 
 
 
Amortization of acquired intangible assets
 
 
 
 
 
 
 
 
 
 
 
-
 
 
 
 
 
 
 
Non-GAAP sales and marketing
 
$
16,989
 
 
 
 
 
 
 
 
$
17,340
 
 
(2%)
 
 
 
0%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GAAP general and administrative
 
$
8,198
 
 
 
 
 
 
 
 
$
7,567
 
 
 
 
 
 
 
Add back:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Stock-based compensation expense
 
 
(468
)
 
 
 
 
 
 
 
 
(538
)
 
 
 
 
 
 
Amortization of acquired intangible assets
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Non-GAAP general and administrative
 
$
7,730
 
 
 
 
 
 
 
 
$
7,029
 
 
10%
 
 
 
11%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GAAP operating expenses
 
$
39,869
 
 
 
 
 
 
 
 
$
39,959
 
 
 
 
 
 
 
Add back:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Stock-based compensation expense
 
 
(1,300
)
 
 
 
 
 
 
 
 
(2,626
)
 
 
 
 
 
 
Amortization of acquired intangible assets
 
 
(170
)
 
 
 
 
 
 
 
 
(1,747
)
 
 
 
 
 
 
Non-GAAP operating expenses
 
$
38,399
 
 
 
 
 
 
 
 
$
35,586
 
 
8%
 
 
 
6%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
[1] Constant currency growth rates presented are derived from converting the current period results for entities reporting in currencies other than U.S. Dollars into U.S. Dollars at the exchange rates in effect during the prior period presented rather than the actual exchange rates in effect during the current period.

 

 

Stock Information

Company Name: eGain Corporation
Stock Symbol: EGAN
Market: NASDAQ
Website: egain.com

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