CSGS - GMS Drives Business Growth & Performance Excellence to Increase Market Penetration with CSG’s Future-Ready Digital Platform
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LONDON, February 17, 2022 – CSG ® (NASDAQ: CSGS)enables today’s leading companies with game-changing technologiesthat drive dynamic customer experiences and business growth. Today, Global Message Services (GMS), the international messaging service provider for mobileoperators and communications platform provider for enterprises, usesCSG’s integrated digital wholesale platform to boost efficiency andscale its business to add more value for customers. With CSG'stechnology at the heart of its operations, these gains empowerGMS's overall performance, drive new growth, and enable access tothe strategic person-to-application market.
“At GMS, we aspire todeliver impactful value that sparks growth for more than 900 mobilepartners as we continue our journey to become the leader for trustedand transparent messaging worldwide,” said Oleksandr Panov, ChiefFinancial Officer, GMS. “CSG’s leading revenue management andintegrated digital wholesale platform provides the versatility todeliver best-of-breed services to GMS customers and partners. WithCSG, we have modernised the way we collect data from the network andinjected the agility and scalability we need to react to emergingbusiness opportunities quickly."
With CSG’s solution, GMS transforms how itconnects the mobile messaging ecosystem while advancing its trafficprocessing performance to provide more flexible billing cycles. Theimproved performance system means GMS can drive more dynamic growthfor its B2B partners, increase market penetration, and seamlesslyscale as its business grows into the digital future.
“Few markets are ascompetitive as wholesale telecom, and with players and partnersconstantly in flux, ambitious messaging service providers, like GMS,need agility to adapt and develop as fast as the market,” said JamesKirby, CSG SVP and head of EMEA. “CSG’s digital wholesale platformenables GMS to accelerate its digital transformation and leverage theflexibility and scalability it provides to future-proof its businessand enter new markets. We look forward to supporting GMS on thisjourney and helping to extend its industry leadership for trusted andtransparent messaging worldwide.”
CSG's digital wholesale platform empowerscommunication service providers to take the complexity out ofwholesale relationship management and seamlessly manage and scale atpace with increasing transaction volume growth. The platform helps theworld's leading brands capture, store, and process customer usageevents of any kind. The platform also unifies processes acrossnetworks to reduce costs without compromising quality, increasesefficiency, and scales digital service offerings to participate andprosper in the digital economy.
Part of CSG’s Revenue& Customer Management solutions suite, CSG DigitalWholesale is the world's most widely deployed and provenpartner management technology. Through comprehensive billing,mediation, and revenue management, the wholesale platform helpscompanies optimise efficiency, protect and improve interconnectmargins, and deliver extraordinary customer experiences. CSG has along-standing track record of delivering innovative wholesalesolutions in disciplines such as trading, routing, QoS assurance andbilling and settlement. The company has been twice recognised withFrost & Sullivan's GlobalStratecast CSP Monetization Interconnect & Settlement MarketLeadership Award .
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About CSG
CSG is a leader in innovative customer engagement, revenuemanagement and payments solutions that make ordinary customerexperiences extraordinary. Our cloud-first architecture andcustomer-obsessed mindset help companies around the world launch newdigital services, expand into new markets, and create dynamicexperiences that capture new customers and build brand loyalty. For 40years, CSG’s technologies and people have helped some of theworld’s most recognizable brands solve their toughest businesschallenges and evolve to meet the demands of today’s digital economywith future-ready solutions that drive exceptional customerexperiences. With 5,000 employees in over 20 countries, CSG is thetrusted technology provider for leading global brands intelecommunications, retail, financial services, and healthcare. Oursolutions deliver real world outcomes to more than 900 customers inover 120 countries.
To learn more, visit us at csgi.com and connect with us on and .
About Global MessageServices
GMSis an international messaging service provider for Mobile NetworkOperators and a communications platform provider (CPaaS) forEnterprises worldwide. GMS brings the mobile messaging ecosystemtogether by providing a single access point for messaging trafficexchange between mobile operators and enterprises.
As a trusted partner ofmobile operators, GMS enables their messaging business by optimizingP2P and P2A interworking while enhancing enterprise A2P messagingtraffic management for revenue growth. For enterprises, GMS’scommunications platform (CPaaS) enables brands to unify customercommunications via a single API and self-service platform, making itsimple to send and receive messages orchestrated across multichanneltouchpoints - including SMS, Push, Viber, WhatsApp, and RCS.
GMS is headquartered inBaar, Switzerland, with regional offices worldwide.
To learn more, visit GMSat gms-worldwide.com andconnect with GMS on and .
Copyright © 2022 CSGSystems International, Inc. and/or its affiliates (“CSG”). Allrights reserved. CSG® is a registered trademark of CSG SystemsInternational, Inc. All third-party trademarks, service marks, and/orproduct names which are referenced in this document are the propertyof their respective owners, and all rights therein are reserved.
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