IFBD - Infobird Co. Ltd (NASDAQ: IFBD) Boosts B2B Services with Launch of WeChat Call Center for Customer Development Retention
- China-based information technology company Infobird recently launched a WeChat call center designed to incorporate WeChat’s multi-channel functionality with Infobird’s SaaS platform for recruiting and retaining customers
- Infobird’s platform uses big data and AI to create “portraits” of consumers’ expectations and needs by analyzing input from multiple channels
- WeChat became the world's largest standalone mobile app in 2018 with over 1 billion monthly active users of its messaging, social media and mobile payment services
- Infobird’s cloud computing and AI technologies have generated more than 70 proprietary licensing rights
The growth of China’s robust economic engine and the rapid modern development of the nation’s middle and upper-middle class societies in recent years has driven both domestic and foreign companies to seek out and court the hundreds of millions of Chinese consumers connected to the economy through technological tools (https://ibn.fm/B5uv6).
Companies seeking to use their resources in the most effective manner possible to acquire and retain consumers have turned to the automated, intelligent solutions big data and artificial intelligence (“AI”) can provide through the software-as-a-service (SaaS) market. Chinese SaaS innovator...
NOTE TO INVESTORS: The latest news and updates relating to IFBD are available in the company’s newsroom at http://ibn.fm/IFBD
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