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home / news releases / NRC - National Research Corporation Announces Fourth Quarter and Year-End 2018 Results


NRC - National Research Corporation Announces Fourth Quarter and Year-End 2018 Results

LINCOLN, Neb., Feb. 12, 2019 (GLOBE NEWSWIRE) -- National Research Corporation (NASDAQ:NRC) today announced results for the fourth quarter and year end 2018.

    Voice of Customer (VoC) Platform solutions reach $75 million

  • VoC Platform contract value growth more than doubles in past 24 months
  • VoC Platform adoption helps double Transparency solution contract value
  • VoC Platform solution contract value now accounts for 57% of the business

    Fourth quarter highlights

  • Net New Sales of $7.6 million
  • Net Income increased to $7.8 million

    Year-end 2018 highlights

  • Total Contract Value of $131.4 million
  • Net Income increased to $30.0 million

Commenting on the milestone achieved at year-end 2018, Michael D. Hays, chief executive officer of National Research Corporation said, “Over just the past 24 months, the Company has shifted the mix of business among current clients from legacy methods of experience measurement and CAHPS compliance spend to our VoC platform with embedded tools such as Transparency, to drive revenue and customer communities for co-producing care experiences. This higher value strategic offering now accounts for more than half of our business and an unmatched advantage at point of sale.”

The VoC Platform solutions are decreasing variable direct expense and expanding our gross margin. In addition, solution cross-sell and organic contract value growth is accelerating as our customers realize greater value from leveraging multiple VoC Platform solutions to drive customer loyalty for their organizations. Revenue from VoC Platform solutions for the year ended December 31, 2018, grew by 49% over the prior year and accounted for 50% of total revenue in 2018 compared to 34% of total revenue in 2017.

Revenue for the fourth quarter ended December 31, 2018, was $30.6 million, compared to $29.9 million for the same quarter in 2017. Net income for the quarter ended December 31, 2018, was $7.8 million, compared to $6.5 million for the quarter ended December 31, 2017. Diluted earnings per share increased to $0.30 for the common stock (formerly Class A) for the quarter ended December 31, 2018, from diluted earnings per share of $0.15 for Class A shares and $0.90 for Class B shares for the quarter ended December 31, 2017. Due to the recapitalization transaction on April 17, 2018, income has been allocated to both classes of shares through April 16 and allocated only to common stock (formerly Class A) after April 16. 

Revenue for the year ended December 31, 2018, was $119.7 million, compared to $117.6 million for the same quarter in 2017. Net income for the year ended December 31, 2018, was $30.0 million, compared to $22.9 million for the year ended 2017. Diluted earnings per share increased to $1.04 for the common stock (formerly Class A) and decreased to $1.27 for Class B shares for the year ended December 31, 2018, from diluted earnings per share of $0.52 for Class A shares and $3.18 for Class B shares for the year ended December 31, 2017.

Regarding the Company’s fourth quarter financial performance, Kevin Karas, chief financial officer of National Research Corporation, said, “The record high net new sales reflect the growing adoption of our solutions to build customer loyalty in the healthcare market. Our operating income margin for the quarter increased to 31% of revenue as we continued to successfully leverage our revenue growth.”

A listen-only simulcast of National Research Corporation’s 2018 fourth quarter and year-end conference call will be available online at http://edge.media-server.com/m6/p/uohfqr6w on February 13, 2018, beginning at 11:00 a.m. Eastern time. The online replay will follow approximately one hour later and continue for 30 days.

For more than 37 years, National Research Corporation has been a leading provider of analytics and insights that facilitate measurement and improvement of the patient and employee experience while also increasing patient engagement and customer loyalty for healthcare providers, payers and other healthcare organizations in the United States and Canada. The Company’s solutions enable its clients to understand the voice of the customer with greater clarity, immediacy and depth.

This press release includes “forward-looking” statements related to the Company that can generally be identified as describing the Company’s future plans, objectives or goals.  Such forward-looking statements are subject to risks and uncertainties that could cause actual results or outcomes to differ materially from those currently anticipated.  These forward-looking statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995.  For further information about the factors that could affect the Company’s future results, please see the Company’s filings with the Securities and Exchange Commission.


NATIONAL RESEARCH CORPORATION AND SUBSIDIARY
Unaudited Condensed Consolidated Statements of Income
(In thousands, except per share data)
 
 
Three months ended
   December 31,
 
Twelve months ended
   December 31,
 
 
2018
 
 
 
2017
 
 
 
2018
 
 
 
2017
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Revenue
$
30,639
 
 
$
29,897
 
 
$
119,686
 
 
$
117,559
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating expenses:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Direct expenses
 
11,892
 
 
 
12,362
 
 
 
47,577
 
 
 
49,068
 
Selling, general and administrative
 
7,885
 
 
 
7,665
 
 
 
31,371
 
 
 
29,686
 
Depreciation and amortization
 
1,467
 
 
 
1,209
 
 
 
5,463
 
 
 
4,586
 
Total operating expenses
 
21,244
 
 
 
21,236
 
 
 
84,411
 
 
 
83,340
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating income
 
9,395
 
 
 
8,661
 
 
 
35,275
 
 
 
34,219
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Other income (expense):
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interest income
 
6
 
 
 
38
 
 
 
62
 
 
 
96
 
Interest expense
 
(522
)
 
 
(13
)
 
 
(1,513
)
 
 
(82
)
Other, net
 
661
 
 
 
(27
)
 
 
885
 
 
 
50
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total other income (expense)
 
145
 
 
 
(2
)
 
 
(566
)
 
 
64
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Income before income taxes
 
9,540
 
 
 
8,659
 
 
 
34,709
 
 
 
34,283
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Provision for income taxes
 
1,739
 
 
 
2,142
 
 
 
4,662
 
 
 
11,340
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net income
$
7,801
 
 
$
6,517
 
 
$
30,047
 
 
$
22,943
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings Per Share of Common Stock:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Basic Earnings Per Share:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Class A
$
0.32
 
 
$
0.15
 
 
$
1.08
 
 
$
0.54
 
Class B
$
--
 
 
$
0.93
 
 
$
1.31
 
 
$
3.26
 
Diluted Earnings Per Share:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Class A
$
0.30
 
 
$
0.15
 
 
$
1.04
 
 
$
0.52
 
Class B
$
--
 
 
$
0.90
 
 
$
1.27
 
 
$
3.18
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Weighted average shares and share equivalents outstanding Class A - basic
 
24,684
 
 
 
20,802
 
 
 
23,562
 
 
 
20,770
 
Class B - basic
 
--
 
 
 
3,515
 
 
 
3,527
 
 
 
3,514
 
Class A - diluted
 
25,534
 
 
 
21,843
 
 
 
24,448
 
 
 
21,627
 
Class B - diluted
 
--
 
 
 
3,625
 
 
 
3,628
 
 
 
3,603
 


 
NATIONAL RESEARCH CORPORATION AND SUBSIDIARY
Unaudited Condensed Consolidated Balance Sheets
(Dollars in thousands, except per share amounts and par value)
 
 
 
 
 
  Dec. 31,
 
  Dec. 31,
 
2018
 
2017
ASSETS
Current Assets:
 
 
 
Cash and cash equivalents
$
12,991
 
 
$
34,733
 
Accounts receivable, net
 
11,922
 
 
 
14,806
 
Income taxes receivable
 
--
 
 
 
375
 
Other current assets
 
3,149
 
 
 
2,345
 
Total Current Assets
 
28,062
 
 
 
52,259
 
 
 
 
 
Property and equipment, net
 
14,153
 
 
 
12,359
 
Goodwill
 
57,831
 
 
 
58,021
 
Other, net
 
7,638
 
 
 
4,677
 
Total Assets
$
107,684
 
 
$
127,316
 
 
 
 
 
LIABILITIES AND SHAREHOLDERS’ EQUITY
 
 
 
 
Current Liabilities:
 
 
 
Accounts payable and accrued expenses
$
3,651
 
 
$
3,546
 
Deferred revenue
 
16,244
 
 
 
16,878
 
Accrued compensation
 
5,798
 
 
 
6,597
 
Dividends payable
 
17,113
 
 
 
4,222
 
Income taxes payable
 
288
 
 
 
--
 
Notes payable
 
3,667
 
 
 
1,067
 
Total Current Liabilities
 
46,761
 
 
 
32,310
 
 
 
 
 
Non-Current Liabilities
 
41,840
 
 
 
4,965
 
 
 
 
 
Total Liabilities
 
88,601
 
 
 
37,275
 
 
 
 
 
Shareholders’ Equity:
 
 
 
Preferred stock, $0.01 par value, authorized 2,000,000 shares, none issued
 
--
 
 
 
--
 
Common stock (formerly Class A Common stock), $0.001 par value; authorized 60,000,000 shares, issued 29,917,667 in 2018 and 25,835,230 in 2017, outstanding 24,800,796 in 2018 and 20,936,703 in 2017
 
30
 
 
 
26
 
Class B Common stock, $0.001 par value; 4,319,256 issued and 3,535,238 outstanding in 2017
 
--
 
 
 
4
 
Additional paid-in capital
 
157,312
 
 
 
51,025
 
Retained earnings
 
(106,339
)
 
 
77,574
 
Accumulated other comprehensive loss
 
(2,916
)
 
 
(1,635
)
Treasury stock
 
(29,004
)
 
 
(36,953
)
Total Shareholders’ Equity
 
19,083
 
 
 
90,041
 
Total Liabilities and Shareholders’ Equity
$
107,684
 
 
$
127,316
 
 

Contact:   Kevin R. Karas  
                 Chief Financial Officer
                 402-475-2525

 

 

Stock Information

Company Name: National Research Corporation
Stock Symbol: NRC
Market: NASDAQ
Website: nrchealth.com

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