PNXGF - Phoenix Group expands partnership with Tata Consultancy Services to improve customer experience
- Tata Consultancy Services expands partnership with Phoenix Group ( OTCPK:PNXGF ), UK’s largest long-term savings and retirements provider, to digitally transform the latter’s ReAssure business using the TCS BaNCs based platform.
- Phoenix Group acquired ReAssure, a UK-based life insurance provider, in 2020, and has now engaged with TCS to drive synergies and enhance customer experience for ReAssure's policyholders.
- TCS’ solution will help Phoenix transform the end-to-end customer service through self-service across channels and analytics to enhance customer satisfaction and retention.
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Phoenix Group expands partnership with Tata Consultancy Services to improve customer experience