- After several false starts over the last few decades, artificial intelligence (AI) technology is now seeing real adoption by businesses across multiple sectors. Benefits include increased business efficiency, better customer service and innovative new products and services.
- We expect usage to follow a similar pattern to cloud adoption, with early adopters pioneering the use of AI, and wider adoption following as the increasing availability of AI tools and services democratises the development of AI applications.
- In our view, while AI hype is still a factor, a disruptive trend is now well underway, and companies that do not embrace it are likely to be at a competitive disadvantage.
For further details see:
Enterprise Adoption Of AI - Cutting Through The Hype