Overview
The 35-year-old transcosmos (TYO: 9715) (TRCLF) is the leader in the BPO (Business Process Outsourcing) market in Japan with overseas presence in the US, Europe, and Southeast Asia. Over time, transcosmos has developed a strong international network, effectively strengthening its moat in the process. transcosmos also has a DEC (Digital, eCommerce, and Contact Center) business, which we believe should continue to benefit from the digital transformation trends. We also believe that, while COVID-19 had impacted the business early on, it should accelerate transcosmos' growth as more businesses are shifting to digital. In Q4 2020,