Synchrony and Planet DDS Expand Strategic Partnership to Integrate CareCredit Across Leading Dental Practice Management Platforms
MWN-AI** Summary
Synchrony (NYSE: SYF), a leading consumer financial services company, has announced an expanded strategic partnership with Planet DDS, a cloud-based dental practice management provider. This partnership focuses on integrating CareCredit, the preferred patient financing solution, across Planet DDS's platforms, including Denticon for dental practices and the Cloud 9 platform for orthodontics.
This expansion is particularly noteworthy as it represents Synchrony’s first integration into an orthodontic-specific practice management system, benefiting over 2,500 orthodontic practices. The integration aims to simplify the financing process for patients and dental practitioners, facilitating a more seamless workflow. With this enhancement, practices can embed financing options directly into their systems, streamlining application and payment processing. This efficiency is critical for practice growth, enabling teams to concentrate on delivering high-quality patient care.
Nathan James, Chief Product Officer at Planet DDS, emphasized the importance of technology in supporting practices to engage with their patients effectively. By embedding CareCredit directly into the workflow, practices can improve operational efficiency and enhance patient outcomes through more accessible financing options.
Under this new multi-year agreement, CareCredit will now be the exclusive preferred financing solution across all of Planet DDS’s platforms, bolstering the relationship which began in 2020. With approximately 15,000 dental practices already utilizing Denticon and a significant number of orthodontic practices transitioning to Cloud 9, the collaboration is set to maximize patient access to necessary treatments while also fostering operational efficiency for practitioners.
As both companies aim to set new standards in patient care finance, this partnership holds the potential to reshape the landscape of dental and orthodontic practice management across the U.S.
MWN-AI** Analysis
The recent expansion of the strategic partnership between Synchrony (NYSE: SYF) and Planet DDS marks a significant development in the dental and orthodontic financing landscape. As CareCredit becomes the preferred patient financing solution across Planet DDS's platforms—Denticon for dental practices and Cloud 9 for orthodontic practices—investors should note the potential impacts on both companies and the broader healthcare market.
This integration aims to streamline financial workflows for over 15,000 dental practices and more than 2,500 orthodontic practices, contributing to improved operational efficiency. For Synchrony, this represents an entry into the orthodontics space, allowing them to tap into a market that serves over six million patients currently receiving treatment. The integration not only simplifies financial transactions but also enhances patient accessibility to care, which can amplify case acceptance rates—an essential metric for practice growth.
Investors should consider the potential for increased revenue generation as practices leverage CareCredit. The seamless financial processes could lead to quicker payments, thus improving cash flow for dental and orthodontic practices—a critical component to their profitability.
Moreover, with Planet DDS positioned as a cloud-based innovator addressing legacy software limitations within the dental industry, this partnership aligns with broader trends toward digital transformation in healthcare. It offers the dual benefit of streamlining operations while enhancing patient experiences.
Overall, this partnership could serve as a catalyst for growth for both Synchrony and Planet DDS. Investors might want to keep an eye on forthcoming operational metrics and market responses as the integration deepens, particularly regarding patient adoption of CareCredit as demand for orthodontic and dental services continues to grow. By prioritizing innovation and operational efficiency, both firms may strengthen their competitive edges in an evolving market.
**MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release.
PR Newswire
CareCredit is now the preferred financing solution across Planet DDS platforms, including Denticon for dental practices, with Cloud 9 orthodontic integration planned to bring financing to 2,500+ practices
Key Highlights:
- CareCredit is the preferred patient financing solution across all Planet DDS platforms, including Denticon for dental practices and Cloud 9 for orthodontic practices.
- The partnership lays the foundation for future integrated financing, helping Planet DDS practices plan for more efficient financial workflows and smoother patient payment experiences.
- The integration brings CareCredit financing to thousands of Planet DDS practices, including 2,500+ Cloud 9 orthodontic practices and 15,000+ Denticon dental practices, marking Synchrony's first integration into an orthodontic-specific practice management system.
STAMFORD, Conn., and IRVINE, Calif., Feb. 18, 2026 /PRNewswire/ -- Synchrony (NYSE: SYF), a leading consumer financial services company, today announced an expanded strategic partnership with Planet DDS that helps orthodontic and dental practices simplify patient financing and makes it easier for patients to move forward with care.
In the U.S., over 6 million patients currently receive orthodontic care, across an estimated 15,000+ practices nationwide.i Through the integration of CareCredit into Planet DDS's Cloud 9 orthodontic practice management platform, which serves approximately 2,500+ orthodontic practices and millions of patients nationwide, practices will soon be able to embed financing directly into their workflows – marking Synchrony's first-ever integration with an orthodontic-specific practice management system.
"For Dental Support Organizations (DSOs) and growing practices, the ability to scale hinges on having efficient, connected systems," said Sonia Williams, Senior Vice President and General Manager, Dental, Synchrony. "Our expanded partnership with Planet DDS is designed to power that efficiency. By integrating CareCredit into their core software, we help practices operate more effectively and strengthen how they connect with patients about their financing options. This simplifies the financial workflow and allows teams to focus on delivering optimal patient care."
Planet DDS locations can seamlessly incorporate CareCredit financing into their workflows, streamlining application and payment processing which allows teams to focus on delivering their high-quality patient care. Patients can see if they prequalify for the CareCredit credit card at a dental practice or on any smart device with no impact to their credit score, and when they use the card, practices receive payment as quickly as two business days.
"At Planet DDS, we believe technology should make it easier for practices to say yes to patients and for patients to say yes to care," said Nathan James, Chief Product Officer at Planet DDS. "Integrating Synchrony's CareCredit credit card as our preferred financing solution brings a trusted payment option directly into our platform, helping teams simplify financial conversations while expanding access to treatment. This partnership strengthens our ability to support practice growth, operational efficiency, and more predictable patient outcomes."
Under the new multi-year agreement, CareCredit is now the preferred patient financing solution across all Planet DDS platforms, including Denticon, the company's flagship cloud-based practice management system for dental practices, and Cloud 9 for orthodontic practices, with CareCredit integration planned in the coming months. The partnership builds on an existing relationship that began in 2020.
About Synchrony
Synchrony (NYSE: SYF) is a leading consumer financing company that has been at the heart of American commerce and opportunity for nearly a century. Synchrony delivers credit and banking products that empower tens of millions of consumers to improve their financial lives and access what matters most. Leveraging innovative solutions that are shaping the future of retail commerce, Synchrony supports the growth and success of some of the nation's most respected brands, alongside hundreds of thousands of small and midsize businesses, including health and wellness providers. Committed to excellence in service and culture, Synchrony is honored to be ranked the #2 Best Company to Work For® in the U.S. by Fortune magazine and Great Place to Work®. For more information, visit www.synchrony.com.
About Planet DDS
Dental software is broken. We aim to fix it. As a partner in growth for DSOs and dental groups outgrowing legacy systems and fragmented tools, Planet DDS delivers a cloud-based AI platform designed to scale alongside growing organizations. Powered by DentalOS™ with AI, Planet DDS is built on connection—connecting people, partners, and technology across an open ecosystem that includes Denticon Practice Management, Cloud 9 Ortho Practice Management, and Apteryx Cloud Imaging. Trusted by leading DSOs and emerging dental groups nationwide, Planet DDS supports more than 100 location DSOs than any other cloud-based dental practice management provider, enabling 14,500 practices and 175,000 users to move beyond outdated legacy software with seamless integrations, optimized workflows, and scalable technology built for growth.
FAQ
Fast Facts:
- Orthodontic (Cloud 9):
- Number of orthodontic practices offering CareCredit through Cloud 9: 2,500+ practices nationwide
- Patients in active orthodontic treatment: over 6 million1
- Dental (Denticon):
- Number of dental practices offering CareCredit through Denticon: 15,000+ practices nationwide
- Patients receiving general dental care: millions
What is being announced?
Synchrony and Planet DDS have expanded their strategic partnership, making CareCredit the preferred patient financing solution across all Planet DDS platforms and integrating CareCredit into the Cloud 9 orthodontic practice management system.
What is new about this integration?
This expansion marks Synchrony's first integration into an orthodontic-specific practice management system, bringing CareCredit financing directly into Cloud 9 workflows used by orthodontic practices.
Which Planet DDS platforms are included?
CareCredit is now the preferred financing solution across all Planet DDS platforms, including Denticon for dental practices and Cloud 9, the leading orthodontic practice management platform, for orthodontic practices.
How does this integration support dental and orthodontic practices?
Practices can incorporate patient financing directly into their software, helping streamline applications and payments while simplifying financial conversations with patients.
What are the benefits of this partnership?
Orthodontic and dental practices benefit from improved operational efficiency and faster payments, while patients gain easier access to flexible financing options that support case acceptance.
How long have Synchrony and Planet DDS worked together?
The partnership between Synchrony and Planet DDS began in 2020 and has now been expanded through this renewed agreement.
Media Contacts:
Synchrony:
Michelle Blaya Romero
Michelle.Romero@syf.com
Planet DDS:
planetdds@cracklepr.com
iGardner, Gail. "Member Survey Indicates Orthodontic Patient Numbers at All-Time High." American Association of Orthodontists, 10 July 2025, www2.aaoinfo.org/member-survey-indicates-orthodontic-patient-numbers-at-all-time-high/.
SOURCE Synchrony Financial
FAQ**
How does the expansion of the partnership between Synchrony Financial SYF and Planet DDS enhance financial workflows within dental practices, particularly in terms of patient payment experiences?
What specific advantages does the integration of CareCredit into Planet DDS platforms provide to both orthodontic practices and patients, according to Synchrony Financial SYF?
With Synchrony Financial SYF's first integration into an orthodontic-specific practice management system, what are the anticipated impacts on case acceptance rates for orthodontic practices?
How does the multi-year agreement between Synchrony Financial SYF and Planet DDS plan to support the operational efficiency of Dental Support Organizations (DSOs) and other growing practices?
**MWN-AI FAQ is based on asking OpenAI questions about Synchrony Financial (NYSE: SYF).
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