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Urgently Partners with Sony Honda Mobility of America to Deliver Nationwide Roadside Assistance for AFEELA Drivers

MWN-AI** Summary

Urgent.ly, Inc. (Nasdaq: ULY), a leading U.S. provider of roadside and mobility assistance powered by AI technology, has announced a strategic partnership with Sony Honda Mobility of America (SHMA) to offer nationwide roadside assistance to owners of its upcoming AFEELA vehicle. As preparations intensify for the AFEELA 1's U.S. rollout in 2026, this collaboration aims to provide comprehensive coverage across all 50 states and the District of Columbia, ensuring drivers receive reliable support wherever they are.

The partnership reflects both companies' commitment to enhancing the user experience for AFEELA drivers. "Our collaboration with Sony Honda Mobility focuses on delivering exceptional customer assistance in line with a groundbreaking vehicle launch," said Matt Booth, CEO of Urgently. He emphasized the expectations of AFEELA customers for digital sophistication and seamless service during roadside incidents.

In response to these expectations, Urgently plans to integrate its digital-first roadside assistance services with the AFEELA brand well ahead of its delivery date. This integration is designed to provide AFEELA drivers with immediate access to Urgently's extensive network of service providers from day one, ensuring peace of mind and safety on the road.

Shugo Yamaguchi, President and CEO of SHMA, highlighted that this partnership is about ensuring a premium, connected experience for AFEELA owners. By leveraging Urgently's capabilities, SHMA aims to maintain a focus on innovation while delivering robust customer support at all times.

The AFEELA vehicle represents a novel approach to mobility, centered on advanced technology and human-centric design, poised to redefine the driving experience. With Urgently's roadmap to integrate their services into the AFEELA ecosystem, this partnership signals a significant step towards a more connected and reliable automotive future.

MWN-AI** Analysis

The recent partnership between Urgent.ly and Sony Honda Mobility of America (SHMA) to provide nationwide roadside assistance for AFEELA drivers presents a lucrative opportunity for investors in both companies. The collaboration combines Urgent.ly’s AI-driven roadside assistance technology with SHMA’s innovative AFEELA vehicle line, which aims to redefine mobility through advanced technology and user-centric design.

As the automotive landscape evolves, particularly with the electrification and digital transformation of vehicles, consumer expectations are shifting towards seamless, integrated experiences. The AFEELA brand, anticipated to launch in 2026, aligns perfectly with this trend, as it targets digitally savvy consumers who desire reliability and advanced connectivity in their driving experience. This partnership can enhance customer loyalty by providing AFEELA drivers with peace of mind, knowing they have comprehensive support at their fingertips.

From an investment perspective, this partnership positions Urgent.ly as a crucial player in the growing mobility assistance market, which is expected to surge due to the increasing complexity of modern vehicles and consumer demand for enhanced service experiences. The collaboration is likely to boost Urgent.ly’s market presence and user engagement, which may positively influence stock performance.

Moreover, SHMA’s commitment to innovation could lead to increased demand for AFEELA vehicles as they are designed to offer a blend of safety, technology, and entertainment, making them appealing to a broad demographic. Investors should monitor the integration of these services and the subsequent response from consumers, as successful execution may significantly benefit both companies.

In conclusion, investors should look closely at Urgent.ly (Nasdaq: ULY) and SHMA as they usher in a new era of mobility, capitalizing on growing market trends that favor digital and connected solutions in transportation.

**MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release.

Source: GlobeNewswire

VIENNA, Va., Oct. 07, 2025 (GLOBE NEWSWIRE) -- Urgent.ly, Inc. (Nasdaq: ULY) (“Urgently”), a U.S.- based leading provider of roadside and mobility assistance using AI technology and services, today announced a new partnership with Sony Honda Mobility of America (SHMA) to provide its AFEELA owners with reliable, nationwide coverage across all 50 states and the District of Columbia.

Beginning with the U.S. delivery of the AFEELA 1 in 2026, SHMA customers will have access to Urgently’s extensive network of mobility assistance service providers, ensuring peace of mind and safety to drivers needing end-to-end roadside support.

"Our partnership with Sony Honda Mobility and their AFEELA brand centers on delivering an exceptional customer assistance experience that matches their groundbreaking vehicle launch,” said Matt Booth, Chief Executive Officer, Urgently. "We anticipate AFEELA customers to be digitally sophisticated, expecting seamless, high-quality service when assistance is needed—which aligns perfectly with our technology-driven approach to roadside assistance.”

With this agreement, SHMA and Urgently are already preparing for service integration to align with the AFEELA 1 delivery, ensuring that roadside assistance will be ready from day one. By combining SHMA’s commitment to redefining mobility with Urgently’s best-in-class roadside support, AFEELA drivers will enjoy a seamless blend of innovation and reliability.

“Partnering with Urgently allows us to offer our customers unmatched confidence on the road. For SHMA, this partnership is also about ensuring a premium, connected experience for AFEELA drivers. Urgently’s nationwide network and digital-first platform enable us to continue to focus on delivering innovation while guaranteeing support for our customers anytime, anywhere,” said Shugo Yamaguchi, President and CEO, Sony Honda Mobility of America Inc.

About AFEELA
“AFEELA” represents the fusion of intelligence and emotion in motion. It’s mobility that senses you—and that you can feel. At its core, AFEELA brings to life a next-generation driving experience built on advanced sensing, interactive technology, and human-centered design. The AFEELA 1 will be the brand’s first production model, scheduled for deliveries in California in 2026.

About Sony Honda Mobility of America Inc.
Sony Honda Mobility of America Inc. is the U.S. subsidiary of Sony Honda Mobility Inc.—a 2022 joint venture between Sony Group Corporation and Honda Motor Co., Ltd. Our mission is to redefine mobility as a living, connected experience by blending Sony’s innovation in entertainment and sensing with Honda’s world-class automotive engineering. Learn more about us at shm-afeela.com and follow us on Instagram , YouTube , X , LinkedIn , and Facebook .

About Urgently
Urgently is focused on helping everyone move safely, without disruption, by safeguarding drivers, promptly assisting their journey, and employing technology to proactively avert possible issues. The company’s digitally native software platform combines location-based services, real-time data, AI and machine-to-machine communication to power roadside assistance solutions for leading brands across automotive, insurance, telematics and other transportation-focused verticals. Urgently fulfills the demand for connected roadside assistance services, enabling its partners to deliver exceptional user experiences that drive high customer satisfaction and loyalty, by delivering innovative, transparent and exceptional connected mobility assistance experiences on a global scale. For more information, visit www.geturgently.com .

For media and investment inquiries, please contact:
Press: media@geturgently.com
Investor Relations: investorrelations@geturgently.com


FAQ**

How will the partnership between Urgent.ly Inc. ULY and Sony Honda Mobility enhance the customer experience for AFEELA drivers in terms of roadside assistance?

The partnership between Urgent.ly Inc. and Sony Honda Mobility will enhance the customer experience for AFEELA drivers by providing seamless, technology-driven roadside assistance solutions that ensure quick, reliable support during vehicle emergencies.

What specific AI technologies will Urgent.ly Inc. ULY employ to support its partnership with Sony Honda Mobility and improve service quality for AFEELA customers?

Urgent.ly Inc. will utilize AI technologies such as machine learning algorithms for predictive maintenance, natural language processing for customer service enhancements, and data analytics for optimizing logistics and response times to improve service quality for AFEELA customers.

How does Urgent.ly Inc. ULY plan to leverage its nationwide network to ensure seamless roadside assistance for AFEELA drivers from the day of delivery in 2026?

Urgent.ly Inc. plans to leverage its nationwide network by providing real-time, scalable roadside assistance solutions for AFEELA drivers, ensuring immediate access to services through a seamless integration of technology and a vast service provider ecosystem from day one in 2026.

In what ways does the collaboration with Sony Honda Mobility align with Urgent.ly Inc. ULY's broader strategy for growth in the connected mobility assistance market?

The collaboration with Sony Honda Mobility aligns with Urgent.ly Inc.'s growth strategy by enhancing its service offerings in the connected mobility assistance market, leveraging cutting-edge technology and expanding its reach through strategic partnerships with influential industry players.

**MWN-AI FAQ is based on asking OpenAI questions about Urgent.ly Inc. (NASDAQ: ULY).

Urgent.ly Inc.

NASDAQ: ULY

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