Pilot Selects NCR Voyix to Modernize Point of Sale Across Its Industry-Leading Travel Center Network
MWN-AI** Summary
Pilot Travel Centers LLC, the largest travel center operator in North America, has announced a significant five-year exclusive agreement to implement NCR Voyix’s point-of-sale (POS) system across its extensive network of over 900 locations. This partnership marks a strategic expansion of their relationship with NCR Voyix (NYSE: VYX), a leader in unified commerce technology designed for retail and dining sectors.
The deployment of the Voyix Commerce Platform will modernize Pilot’s POS systems, bringing enhanced capabilities for both retail and commercial fuel transactions. With this state-of-the-art solution, Pilot aims to optimize guest experiences for its 1.2 million daily visitors by creating a more efficient and responsive operational environment. NCR Voyix's AI-enabled technology and microservices architecture position Pilot to adapt quickly to changing market demands while improving security and operational resilience.
Pilot’s CTO, Andy Lupo, emphasized the importance of leveraging innovative technology to streamline store operations and enhance customer service. This new system will facilitate consistent software delivery across Pilot's expansive network, allowing for rapid implementation of improvements and upgrades.
Nick East, Chief Product Officer at NCR Voyix, highlighted that their advanced platform will provide Pilot with unprecedented flexibility, security, and operational insights. The collaboration is set to transform how Pilot delivers its services, reshaping the retail landscape in the convenience fuel sector.
As Pilot continues to focus on evolving its offerings and enhancing customer experiences amidst the rapid pace of technological advancement, the partnership with NCR Voyix signifies their commitment to innovation and operational excellence. This alignment not only strengthens Pilot's market leadership but also supports its mission of serving as a comprehensive energy provider and an essential partner for travelers across North America.
MWN-AI** Analysis
The exclusive five-year agreement between NCR Voyix and Pilot Travel Centers marks a transformative step in the convenience fuel retail sector. As North America’s largest travel center operator, Pilot’s selection of NCR’s Voyix platform for point-of-sale (POS) solutions enhances both operational resilience and customer experience across its 900+ locations.
For investors, this partnership signals a robust growth opportunity for NCR Voyix (NYSE: VYX). The deployment of the AI-enabled Voyix technology will streamline operations and introduce a modern microservices architecture, boosting both security and efficiency. This strategic move not only positions NCR as a tech leader in retail but also allows Pilot to innovate swiftly in response to evolving consumer needs, making it a strong player in the D2C segment of fuel retail.
From a market perspective, this partnership illustrates a broader trend of digitization and technological integration in the retail and fuel sectors. With Pilot serving over 1.2 million guests daily, effective implementation of the Voyix system promises to enhance customer satisfaction through improved service speed and quality. Investors should watch for metrics on guest experience improvements, which could significantly impact Pilot's revenue growth.
Additionally, the collaboration emphasizes sustainability, with Pilot leading in renewable fuel options and EV charging networks. This aligns with increasing consumer demands for environmentally friendly solutions, potentially drawing in eco-conscious customers and further enhancing market share.
For potential investors in NCR Voyix, looking at earnings forecasts and growth projections post-implementation of Voyix in Pilot can provide insights into the company’s trajectory. By tracking this case study of technological adoption, it may yield favorable investment returns as both companies collectively redefine convenience retail in the digital age.
**MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release.
Rollout strengthens operational resilience and supports an exceptional guest experience across more than 900 Pilot locations
NCR Voyix (NYSE: VYX), a platform?powered leader in unified commerce for shopping and dining, and Pilot, North America’s largest travel center operator, today announced a five?year exclusive platform agreement. Under the expanded partnership, Pilot will deploy Voyix point-of-sale for convenience fuel retail—including both retail and commercial fuel solutions—along with a suite of additional platform capabilities.
This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260305089020/en/
The agreement represents a significant expansion of the relationship between the two companies and marks a pivotal moment for the Voyix Commerce Platform as it accelerates adoption across the convenience and fuel retail sector. Pilot aims to be the leading energy and experience provider people rely on to fuel their journeys. NCR Voyix’s underlying technology will help Pilot better serve its more than 1.2 million guests a day. The AI?enabled transformation of this technology into a modern microservices architecture, along with Voyix’s global experience in mission?critical retail operations, will help accelerate Pilot’s guest-obsessed approach to creating exceptional experiences at its travel centers nationwide.
Creating a seamless, standardized platform is a foundation for core store operations, enabling consistent software delivery across locations, greater operational resilience and the ability to activate new capabilities. As needs evolve, Pilot can introduce improvements faster, strengthen edge security and reduce operational friction for team members.
“At a time when technology is moving at an unparalleled pace, we are excited to be leveraging this innovative platform to transform our point-of-sale operating environment for the future, while simplifying and modernizing our tech stack,” said Andy Lupo, chief technology officer at Pilot. “For a network of our size, the job is to keep stores running smoothly while making meaningful improvements fast, and NCR Voyix provides another way for us to serve our guests better every day by reimagining the store experience and innovating for the future.”
“Pilot operates across North America as a recognized leader in the convenience fuel retail market,” said Nick East, chief product officer at NCR Voyix. “Leveraging AI, we have been able to bring our extensive library of proven convenience fuel retail technology to a modern microservices architecture with game?changing results. We’re proud to continue to support Pilot as they transform their point-of-sale system and fuel technology and accelerate new possibilities for their business and their guests.”
As part of the engagement, Pilot will deploy Voyix POS and Fuel on the Voyix Commerce Platform. This will unlock greater flexibility, resilience, security and observability across the estate, and a streamlined path for continuous improvement in both store performance and the guest experience.
About NCR Voyix
NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.
About Pilot
Pilot Travel Centers LLC (“Pilot”) is committed to showing people they matter at every turn as the leading energy and experience provider people rely on to fuel their journeys. Founded in 1958 and headquartered in Knoxville, Tennessee, Pilot is a wholly owned subsidiary of Berkshire Hathaway Inc. and employs approximately 30,000 team members. As the largest network of travel centers, Pilot has more than 900 locations in 44 states and five Canadian provinces, serving an average of 1.2 million guests per day. In addition to travel center services, Pilot and its partners offer trucking fleets a variety of solutions for fuel, credit, factoring, maintenance and rewards. The company operates North America's third largest fuel tanker fleet and supplies approximately 12 billion gallons of fuel per year. Pilot is shaping the future of energy as one of the largest providers of biodiesel and renewable fuels and through the development of its EV charging network and low-carbon fueling alternatives. For additional information about Pilot, visit PilotCompany.com .
View source version on businesswire.com: https://www.businesswire.com/news/home/20260305089020/en/
NCR Voyix Contacts
Media Relations:
Chad Biele
media.relations@ncrvoyix.com
Investor Relations:
Sarah Jane Schneider
investor.relations@ncrvoyix.com
Pilot Contacts
Media Relations:
Kevin Bridge
media.relations@pilottravelcenters.com
FAQ**
How does the collaboration between Pilot and NCR Voyix Corporation VYX enhance operational resilience in their travel centers, and what specific benefits will this bring to the guest experience?
What capabilities of the NCR Voyix Corporation VYX platform will be most impactful in improving Pilot's point-of-sale systems and fuel technology over the next five years?
Given the strategic partnership between Pilot and NCR Voyix Corporation VYX, what are the anticipated impacts on Pilot’s market competitiveness in the convenience and fuel retail sector?
How will the AI-enabled features of NCR Voyix Corporation VYX contribute to Pilot's efforts in implementing innovative solutions for store operations and guest engagement?
**MWN-AI FAQ is based on asking OpenAI questions about NCR Voyix Corporation (NYSE: VYX).
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