TECH - Best Buy Mercedes Benz and ADT Are All Making Custom AI Chatbots With Technology from the Same Company | Benzinga
Google announced on Tuesday that household name companies, including Best Buy (NYSE: BBY), Mercedes Benz (OTC: MBGAF), and ADT (NYSE: ADT), are now using its Gemini AI technology to build custom chatbots — meaning that Google's AI will soon play a part in everything from troubleshooting problems with a Best Buy purchase to setting up an ADT home security system.
Google revealed the news at its ongoing Google Cloud Next conference in Las Vegas, per Engadget.
Best Buy confirmed Google's statements with an announcement on Tuesday about its forthcoming AI tools.
According to Bloomberg, Best Buy's AI chatbots will handle customer inquiries for basic requests, like order delivery and scheduling. The bots ...