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home / news releases / BNFT - Benefitfocus Announces Third Quarter 2021 Financial Results


BNFT - Benefitfocus Announces Third Quarter 2021 Financial Results

Delivers on third quarter financial commitments
Focused on providing service excellence to deliver enhanced stakeholder value

CHARLESTON, S.C., Nov. 03, 2021 (GLOBE NEWSWIRE) -- Benefitfocus, Inc. (NASDAQ: BNFT), an industry-leading benefits technology platform that simplifies benefits administration for employers, health plans and brokers, today announces its third quarter 2021 financial results.

Third quarter financial highlights:

  • Revenue of $62.0 million exceeds guidance
  • GAAP EPS of ($0.59) vs. ($0.19) in third quarter 2020
  • Non-GAAP EPS of ($0.19) exceeds guidance
  • GAAP net loss of ($18.1) million vs. ($4.4) million in third quarter 2020
  • Adjusted EBITDA of $6.7 million, above midpoint of guidance
  • Operating cash flow of $9.4 million and free cash flow of $6.9 million
  • De-levered balance sheet and improved capital structure through convertible note repurchase
  • Cash and marketable securities of $94.5 million, down $98.7 million from prior quarter primarily reflecting repurchase of convertible notes

Other recent highlights:

“Our entire team is working with a great sense of urgency and discipline to deliver enhanced service excellence for our customers during this year’s open enrollment,” said Matt Levin, president and chief executive officer. “I expect this heightened focus, combined with the commitment and deep experience of our team, will result in stellar performance for our stakeholders including our customers, partners and shareholders.”

“I am pleased with our performance this quarter as we again delivered on our financial commitments,” said Alpana Wegner, chief financial officer. “Our strong cash position enabled us to opportunistically de-lever the balance sheet while preserving flexibility to invest strategically and advance our growth strategy.”

Third Quarter 2021 Financial Highlights

Revenue

  • Total revenue was $62.0 million, down 2% compared to the third quarter of 2020.
  • Software services was $50.9 million, up 1% compared to the third quarter of 2020. Software services is comprised of subscription and platform revenue.
    • Subscription revenue was $44.8 million, relatively flat compared to the third quarter of 2020.
    • Platform revenue was $6.2 million, up 10% compared to the third quarter of 2020.
  • Professional services revenue was $11.1 million, down 15% compared to the third quarter of 2020.

Net Loss

  • GAAP net loss available to common stockholders was ($19.7) million, compared to ($6.0) million in the third quarter of 2020. GAAP net loss per share was ($0.59), based on 33.4 million basic and diluted weighted average common shares outstanding, compared to ($0.19) for the third quarter of 2020, based on 32.3 million basic and diluted weighted average common shares outstanding.

Non-GAAP Net Loss, Adjusted EBITDA and Free Cash Flow

  • Non-GAAP net loss available to common stockholders was ($6.3) million compared to ($2.7) million in the third quarter of 2020. Non-GAAP net loss per share was ($0.19) based on 33.4 million basic and diluted weighted average common shares outstanding, compared to ($0.08) in the third quarter of 2020, based on 32.3 million basic and diluted weighted average common shares outstanding.
  • Adjusted EBITDA was $6.7 million, compared to $10.5 million in the third quarter of 2020.
  • Free cash flow was $6.9 million, compared to $11.3 million in the third quarter of 2020.

See important disclosures about non-GAAP measures, and a reconciliation of them to GAAP, below.

Balance Sheet

  • Cash and cash equivalents and marketable securities at September 30, 2021 totaled $94.5 million, compared to $193.2 million at the end of the second quarter of 2021 primarily reflecting the repurchase of approximately $100.2 million worth of our convertible notes
  • The full $50.0 million line of credit remains available to the company.

Business Outlook

Based on information available as of November 3, 2021, Benefitfocus is providing guidance for the fourth quarter and full year as indicated below.

Fourth Quarter 2021

  • Total revenue is expected to be in the range of $66 million to $72 million.
  • Adjusted EBITDA is expected to be in the range of $13 million to $19 million.
  • Non-GAAP net (loss) income available to common stockholders is expected to be between ($0.7) million and $5.3 million, or between ($0.02) per share based on 33.4 million basic and diluted weighted average shares outstanding and $0.15 per share based on 34.6 million diluted weighted average shares outstanding.

Full Year 2021

The company is reiterating guidance previously provided for Full Year 2021 as follows:

  • Total revenue is expected to be in the range of $254 million to $260 million.
  • Adjusted EBITDA is expected to be in the range of $44 million to $50 million.
  • Free cash flow is expected to be in the range of $20 million to $26 million.

Adjusted EBITDA and free cash flow guidance excludes the impact of restructuring and impairment charges.

Management has not reconciled forward-looking non-GAAP net loss, adjusted EBITDA or free cash flow to their most directly comparable GAAP measure of GAAP net loss or GAAP operating cash flows. This is because we cannot predict with reasonable certainty the ultimate outcome of the various necessary GAAP components of such reconciliations, including, for example, those related to compensation, acquisition transactions and integration, or others that may arise during the year, without unreasonable effort. These components and other factors could materially impact the amount of future directly comparable GAAP measures, which may differ significantly from their non-GAAP counterparts. See below for additional important disclosures regarding our non-GAAP financial measures.

Conference Call Details:

In conjunction with this announcement, Benefitfocus will host a conference call to discuss the company’s financial results and business outlook on Wednesday, November 3, 2021, at 5:00 p.m. ET. To access this call, dial (877) 407-9208 (domestic) or +1 (201) 493-6784 (international). A live webcast of the conference call will be available on the Investor Relations page of the company’s website at http://investor.benefitfocus.com/ . After the conference call, a replay will be available until November 10, 2021, and can be accessed by dialing (844) 512-2921 (domestic) or +1 (412) 317-6671 (international) with passcode 13724236.

About Benefitfocus

Benefitfocus (NASDAQ: BNFT) unifies the entire benefits industry through innovative technology solutions that bring efficiency, cost savings and simplicity to employee benefits administration. Our powerful cloud-based software, data-driven insights and thoughtfully designed services help employers, insurance brokers, health plans?and suppliers?address the complexity of benefits enrollment and engagement, while bringing easier access to health, wealth and lifestyle products through a world-class benefits experience. Our mission is simple: to improve lives with benefits.

Non-GAAP Financial Measures

The company uses certain non-GAAP financial measures in this release, including non-GAAP gross profit, operating income/loss, net loss/income, net loss/income per common share, adjusted EBITDA and free cash flow. Generally, a non-GAAP financial measure is a numerical measure of a company’s performance or financial position that either excludes or includes amounts that are not normally excluded or included in the most directly comparable measure calculated and presented in accordance with GAAP.

Non-GAAP gross profit, operating income/loss, net loss/income and net loss/income per common share exclude stock-based compensation expenses, amortization of acquisition-related intangible assets, transaction and acquisition-related costs expensed, expense related to the impairment of goodwill, intangible assets and long-lived assets, gain or loss on extinguishment of debt, and costs not core to our business. We define adjusted EBITDA as net loss before net interest, taxes, and depreciation and amortization expense, adjusted to eliminate stock-based compensation expense, expense related to the impairment of goodwill, intangible assets and long-lived assets, transaction and acquisition-related costs expensed, restructuring costs, gain or loss on extinguishment of debt, and costs not core to our business. We define free cash flow as cash provided by or used in operating activities less capital expenditures, adjusted to eliminate restructuring costs. Please note that other companies might define their non-GAAP financial measures differently than we do.

Management presents these non-GAAP financial measures in this release because it considers them to be important supplemental measures of performance. Management uses these non-GAAP financial measures for planning purposes, including analysis of the company's performance against prior periods, the preparation of operating budgets and to determine appropriate levels of operating and capital investments. Management believes that these non-GAAP financial measures provide additional insight for analysts and investors in evaluating the company's financial and operational performance. Management also intends to provide these non-GAAP financial measures as part of the company’s future earnings discussions and, therefore, their inclusion should provide consistency in the company’s financial reporting.

Non-GAAP financial measures have limitations as an analytical tool. Investors are encouraged to review the reconciliation of the non-GAAP measures to their most directly comparable GAAP measures provided in this release, including in the accompanying tables.

Safe Harbor Statement

Except for historical information, all of the statements, expectations, and assumptions contained in this press release are forward-looking statements. Actual results might differ materially from those explicit or implicit in the forward-looking statements. Important factors that could cause actual results to differ materially include: our continuing losses and need to achieve GAAP profitability; fluctuations in our financial results; our ability to maintain our culture and recruit, integrate and retain qualified personnel, including on our board of directors; our ability to compete effectively and implement our growth strategy; the need to innovate and provide useful products and services; risks related to changing healthcare and other applicable regulations; the immature and volatile nature of the market for our products and services; privacy; security and other risks associated with our business; management of growth; volatility and uncertainty in the global economy and financial markets in light of the evolving COVID-19 pandemic; and the other risk factors set forth from time to time in our SEC filings, copies of which are available free of charge within the Investor Relations section of the Benefitfocus website at http://investor.benefitfocus.com/sec-filings or upon request from our Investor Relations Department. Benefitfocus assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

Source: Benefitfocus, Inc.

Benefitfocus, Inc.
Unaudited Consolidated Statements of Operations and Comprehensive Loss
(in thousands, except share and per share data)

Three Months Ended
September 30,
Nine Months Ended
September 30,
2021
2020
2021
2020
Revenue
$
62,026
$
63,583
$
187,993
$
191,911
Cost of revenue (1)(2)
31,247
30,113
87,870
94,422
Gross profit
30,779
33,470
100,123
97,489
Operating expenses: (1)(2)(3)
Sales and marketing
12,669
12,405
34,481
39,863
Research and development
11,062
11,439
32,997
34,252
General and administrative
12,156
9,424
39,592
29,320
Restructuring costs
4,127
5,616
Total operating expenses
35,887
33,268
111,197
109,051
Loss from operations
(5,108
)
202
(11,074
)
(11,562
)
Other income (expense):
Interest income
52
40
163
563
Interest expense
(5,556
)
(5,771
)
(16,757
)
(17,524
)
(Loss) gain on repurchase of convertible senior notes
(7,520
)
1,138
(7,520
)
1,138
Other income
120
1
142
8
Total other expense, net
(12,904
)
(4,592
)
(23,972
)
(15,815
)
Loss before income taxes
(18,012
)
(4,390
)
(35,046
)
(27,377
)
Income tax expense
42
6
125
17
Net loss
(18,054
)
(4,396
)
(35,171
)
(27,394
)
Preferred dividends
(1,600
)
(1,600
)
(4,800
)
(2,062
)
Net loss available to common stockholders
$
(19,654
)
$
(5,996
)
$
(39,971
)
$
(29,456
)
Comprehensive loss
$
(18,054
)
$
(4,396
)
$
(35,171
)
$
(27,394
)
Net loss per common share:
Basic and diluted
$
(0.59
)
$
(0.19
)
$
(1.21
)
$
(0.91
)
Weighted-average common shares outstanding:
Basic and diluted
33,354,624
32,263,876
32,978,394
32,320,201
(1) Stock-based compensation included in above line items:
Cost of revenue
$
511
$
1,304
$
1,475
$
2,604
Sales and marketing
963
766
2,470
2,240
Research and development
589
785
1,210
1,717
General and administrative
2,532
1,004
5,339
4,298
(2) Amortization of acquired intangible assets included in above line items:
Cost of revenue
$
332
$
321
$
1,005
$
961
Sales and marketing
78
82
231
256
Research and development
110
119
336
342
General and administrative
48
46
133
146
(3) Transaction and acquisition-related costs expensed included in above line items:
General and administrative
$
80
$
18
$
240
$
425

Benefitfocus, Inc.
Unaudited Consolidated Balance Sheets
(in thousands, except share and per share data)

As of
September 30,
2021
As of
December 31,
2020
Assets
Current assets:
Cash and cash equivalents
$
12,589
$
90,706
Marketable securities
81,899
95,085
Accounts receivable, net
20,368
22,240
Contract, prepaid and other current assets
17,239
21,354
Total current assets
132,095
229,385
Property and equipment, net
27,259
29,701
Financing lease right-of-use assets
58,503
68,670
Operating lease right-of-use assets
925
1,107
Intangible assets, net
8,688
10,393
Goodwill
12,857
12,857
Deferred contract costs and other non-current assets
12,078
10,259
Total assets
$
252,405
$
362,372
Liabilities, redeemable preferred stock and stockholders' deficit
Current liabilities:
Accounts payable
$
7,729
$
2,160
Accrued expenses
8,155
6,262
Accrued compensation and benefits
16,993
19,129
Deferred revenue, current portion
26,113
27,782
Lease liabilities and financing obligations, current portion
7,226
5,959
Total current liabilities
66,216
61,292
Deferred revenue, net of current portion
2,651
4,422
Convertible senior notes
105,637
184,308
Lease liabilities and financing obligations, net current portion
77,265
79,282
Other non-current liabilities
2,661
2,470
Total liabilities
254,430
331,774
Commitments and contingencies
Redeemable preferred stock:
Series A preferred stock, par value $0.001, 5,000,000 shares
authorized, 1,777,778 and 1,777,778 shares issued and outstanding
at September 30, 2021 and December 31, 2020, respectively,
liquidation preference $45 per share as of September 30, 2021 and December 31, 2020, respectively
79,193
79,193
Stockholders' deficit:
Common stock, par value $0.001, 95,000,000 and 50,000,000 shares authorized,
33,386,994 and 32,327,439 issued and outstanding at September 30, 2021 and December 31, 2020, respectively
33
32
Additional paid-in capital
429,978
427,431
Accumulated deficit
(511,229
)
(476,058
)
Total stockholders' deficit
(81,218
)
(48,595
)
Total liabilities, redeemable preferred stock and stockholders' deficit
$
252,405
$
362,372

Benefitfocus, Inc.
Unaudited Consolidated Statements of Cash Flows
(in thousands)

Nine Months Ended
September 30,
2021
2020
Cash flows from operating activities
Net loss
$
(35,171
)
$
(27,394
)
Adjustments to reconcile net loss to net cash and cash
equivalents provided by operating activities:
Depreciation and amortization
18,976
18,479
Stock-based compensation expense
10,494
10,859
Accretion of interest on convertible senior notes
8,590
8,834
Interest accrual on finance lease liabilities
3,259
71
Rent expense less than payments
(41
)
(24
)
Non-cash accretion income from investments
741
16
Impairment or loss on disposal of right-of-use assets and property and equipment
4,074
Loss (gain) on extinguishment of debt
7,520
(1,138
)
Provision for doubtful accounts
111
Changes in operating assets and liabilities:
Accounts receivable, net
1,872
3,685
Accrued interest on investments
161
(38
)
Contract, prepaid and other current assets
4,009
7,502
Deferred costs and other non-current assets
1,238
1,014
Accounts payable and accrued expenses
6,960
(9,157
)
Accrued compensation and benefits
(2,136
)
490
Deferred revenue
(3,441
)
(5,726
)
Other non-current liabilities
191
3,490
Net cash and cash equivalents provided by operating activities
27,296
11,074
Cash flows from investing activities
Purchases of investments held to maturity
(91,361
)
(67,785
)
Proceeds from investments held to maturity
100,588
Purchases of property and equipment
(7,454
)
(9,739
)
Net cash and cash equivalents provided by (used in) investing activities
1,773
(77,524
)
Cash flows from financing activities
Draws on revolving line of credit
10,000
Payments on revolving line of credit
(10,000
)
Repurchase of convertible senior notes
(98,678
)
(14,619
)
Payments of debt issuance costs
(154
)
Cancellation of convertible senior notes capped call hedge
98
26
Proceeds from issuance of preferred stock, net of issuance costs
79,192
Payments of preferred dividends
(4,800
)
(2,062
)
Repurchase of common stock
(9,667
)
Proceeds from exercises of stock options and ESPP
322
513
Payments on financing obligations
(226
)
(635
)
Payments of principal on finance lease liabilities
(3,902
)
(8,880
)
Net cash and cash equivalents (used in) provided by financing activities
(107,186
)
43,714
Net decrease in cash and cash equivalents
(78,117
)
(22,736
)
Cash and cash equivalents, beginning of period
90,706
130,976
Cash and cash equivalents, end of period
$
12,589
$
108,240
Supplemental disclosure of non-cash investing and financing activities
Property and equipment purchases in accounts payable and accrued expenses
$
945
$

Benefitfocus, Inc.
Unaudited Reconciliation of GAAP to Non-GAAP Measures
(in thousands, except share and per share data)

Three Months Ended
September 30,
Nine Months Ended
September 30,
2021
2020
2021
2020
Reconciliation from Gross Profit to Non-GAAP Gross Profit:
Gross profit
$
30,779
$
33,470
$
100,123
$
97,489
Amortization of acquired intangible assets
332
321
1,005
961
Stock-based compensation expense
511
1,304
1,475
2,604
Total net adjustments
843
1,625
2,480
3,565
Non-GAAP gross profit
$
31,622
$
35,095
$
102,603
$
101,054
Reconciliation from Operating (Loss) Income to Non-GAAP Operating Income:
Operating (loss) income
$
(5,108
)
$
202
$
(11,074
)
$
(11,562
)
Amortization of acquired intangible assets
568
568
1,705
1,705
Stock-based compensation expense
4,595
3,859
10,494
10,859
Transaction and acquisition-related costs expensed
80
18
240
425
Impairment of long-lived assets
4,003
Costs not core to our business
542
4,140
Total net adjustments
5,785
4,445
20,582
12,989
Non-GAAP operating income
$
677
$
4,647
$
9,508
$
1,427
Reconciliation from Net Loss to Adjusted EBITDA:
Net loss
$
(18,054
)
$
(4,396
)
$
(35,171
)
$
(27,394
)
Depreciation
3,615
3,774
10,682
11,496
Amortization of software development costs
2,268
2,032
6,589
5,278
Amortization of acquired intangible assets
568
568
1,705
1,705
Interest income
(52
)
(40
)
(163
)
(563
)
Interest expense
5,556
5,771
16,757
17,524
Income tax expense
42
6
125
17
Stock-based compensation expense
4,595
3,859
10,494
10,859
Transaction and acquisition-related costs expensed
80
18
240
425
Restructuring costs
4,127
5,616
Impairment of long-lived assets
4,003
Loss (gain) on repurchase of convertible senior notes
7,520
(1,138
)
7,520
(1,138
)
Costs not core to our business
542
4,140
Total net adjustments
24,734
14,850
66,219
51,219
Adjusted EBITDA
$
6,680
$
10,454
$
31,048
$
23,825
Reconciliation from Net Loss to Non-GAAP Net Loss:
Net loss
$
(18,054
)
$
(4,396
)
$
(35,171
)
$
(27,394
)
Amortization of acquired intangible assets
568
568
1,705
1,705
Stock-based compensation expense
4,595
3,859
10,494
10,859
Transaction and acquisition-related costs expensed
80
18
240
425
Impairment of long-lived assets
4,003
Loss (gain) on repurchase of convertible senior notes
7,520
(1,138
)
7,520
(1,138
)
Costs not core to our business
542
4,140
Total net adjustments
13,305
3,307
28,102
11,851
Non-GAAP net loss
$
(4,749
)
$
(1,089
)
$
(7,069
)
$
(15,543
)
Calculation of Non-GAAP Earnings Per Share:
Non-GAAP net loss
$
(4,749
)
$
(1,089
)
$
(7,069
)
$
(15,543
)
Preferred dividends
(1,600
)
(1,600
)
(4,800
)
(2,062
)
Non-GAAP net loss available to common stockholders
$
(6,349
)
$
(2,689
)
$
(11,869
)
$
(17,605
)
Weighted average shares outstanding - basic and diluted
33,354,624
32,263,876
32,978,394
32,320,201
Shares used in computing non-GAAP net loss per share - basic and diluted
33,354,624
32,263,876
32,978,394
32,320,201
Non-GAAP net loss per common share - basic and diluted
$
(0.19
)
$
(0.08
)
$
(0.36
)
$
(0.54
)
Reconciliation of Cash Flows from Operations to Free Cash Flow:
Net cash and cash equivalents provided by operating activities
$
9,369
$
13,208
$
27,296
$
11,074
Purchases of property and equipment
(2,971
)
(2,664
)
(7,454
)
(9,739
)
Cash paid for restructuring costs
502
745
1,886
5,201
Total net adjustments
(2,469
)
(1,919
)
(5,568
)
(4,538
)
Free Cash Flow
$
6,900
$
11,289
$
21,728
$
6,536

Benefitfocus, Inc.
843-981-8898
pr@benefitfocus.com

Investor Relations:
Patti Leahy
843-981-8899
ir@benefitfocus.com


Stock Information

Company Name: Benefitfocus Inc.
Stock Symbol: BNFT
Market: NASDAQ
Website: benefitfocus.com

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