CRM - Salesforce: Risks Losing Market Share As Gen AI Disrupts
2024-06-11 21:18:41 ET
Summary
- Gen AI is a double-edged technology, as in addition to opportunities, it can also present challenges to enterprise software plays like Salesforce.
- Thus, despite embedding artificial intelligence into its platforms, revenue growth continues to decelerate.
- This is the reason for my cautious instance despite this being a cash-generating machine.
- I support my position through industry-level research.
- Thus, it is better to wait for the company to quantify a dollar-based pipeline for AI before investing amid all the hype.
Since I last covered Salesforce ( CRM ) in May last year in the article entitled “Key AI Additions , But Probably Too Late To Get Excited”, it has gained about 10%, including the recent 20% plunge as charted below....
Salesforce: Risks Losing Market Share As Gen AI Disrupts