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home / news releases / NOW - ServiceNow Inc. (NOW) Q1 2024 Earnings Call Transcript


NOW - ServiceNow Inc. (NOW) Q1 2024 Earnings Call Transcript

2024-04-24 18:24:09 ET

ServiceNow, Inc. (NOW)

Q1 2024 Earnings Conference Call

April 24, 2024 05:00 PM ET

Company Participants

Darren Yip - Vice President, Investor Relations

Bill McDermott - Chairman & Chief Executive Officer

Gina Mastantuono - Chief Financial Officer

CJ Desai - President & Chief Operating Officer

Conference Call Participants

Kash Rangan - Goldman Sachs

Karl Keirstead - UBS

Matt Hedberg - RBC Capital Markets

Brad Sills - Bank of America Securities

Sanjit Singh - Morgan Stanley

Keith Bachman - BMO

Tyler Radke - Citi

Gregg Moskowitz - Mizuho

Brad Zelnick - Deutsche Bank

Mark Murphy - JPMorgan

Samad Samana - Jefferies

Patrick Walravens - JMP Securities

John DiFucci - Guggenheim

Alex Zukin - Wolfe Research

Michael Turrin - Wells Fargo Securities

Derrick Wood - Cowen

Presentation

Operator

Good day, everyone, and welcome to the First Quarter 2024 ServiceNow Earnings Conference Call. Today's call is being recorded. I would now like to turn the call over to Darren Yip, Group Vice President of Investor Relations. Please go ahead.

Darren Yip

Good afternoon, and thank you for joining ServiceNow's first quarter 2024 earnings conference call. Joining me are Bill McDermott, our Chairman and Chief Executive Officer; Gina Mastantuono, our Chief Financial Officer; and CJ Desai, our President and Chief Operating Officer. During today's call, we will review our first quarter 2024 results and discuss our guidance for the second quarter and full year 2024.

Before we get started, we want to emphasize that the information discussed on this call, including our guidance is based on information as of today and contains forward-looking statements that involve risks, uncertainties and assumptions. We undertake no duty or obligation to update such statements as a result of new information or future events.

Please refer to today's earnings press release and our SEC filings, including our most recent 10-Q and 2023 10-K for factors that may cause actual results to differ materially from our forward-looking statements.

We'd also like to point out that we present non-GAAP measures in addition to and not as a substitute for financial measures calculated in accordance with GAAP. Unless otherwise noted, all financial measures and related growth rates we discuss today are non-GAAP except for revenues, remaining performance obligations, or RPO, current RPO and cash and investments.

To see the reconciliation between these non-GAAP and GAAP measures, please refer to today's earnings press release and investor presentation, which are both posted on our website at investors.servicenow.com. A replay of today's call will also be posted on our website.

With that, I'll turn the call over to Bill.

Bill McDermott

Thank you very much, Darren, and thank you, everyone, for joining today's call. ServiceNow's first quarter results were outstanding. We once again outperformed our guidance across all top line and profitability metrics. Subscription revenue grew by 24.5% year-over-year in constant currency. That's approximately 50 basis points above the high end of our guidance....

For further details see:

ServiceNow, Inc. (NOW) Q1 2024 Earnings Call Transcript
Stock Information

Company Name: ServiceNow Inc.
Stock Symbol: NOW
Market: NYSE
Website: servicenow.com

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