TWLO - Twilio Now Losing Customers
2024-02-15 18:20:58 ET
Summary
- Twilio's Q4 revenues of $1.08 billion beat estimates, but revenue growth rates are down significantly from prior years.
- The company reported a sequential decline of 1,000 active customer accounts, continuing recent weakening trends.
- Twilio is making progress towards GAAP profitability and is generating positive cash flow, but shares are not worth buying just yet.
After the bell on Wednesday, we received fourth quarter results from Twilio ( TWLO ). The customer engagement platform was one of the 2020 pandemic darlings, with soaring revenues leading to a sharp spike in shares. Over the last couple of years, revenue growth rates have plunged, and a number of key metrics have weakened quite a bit. While the company announced its usual set of beats for Q4, management again guided below for the current quarter, sending shares down more than 15% on Thursday....
Twilio Now Losing Customers