CRM - Videoconferences Zoom Toward Market-Boom Reckoning
By Breakingviews
The virtual-meetings business has suddenly been thrown forward in time. Zoom Video Communications (ZM) reckoned last year that it and rivals like Slack Technologies (WORK) would be competing for $43 billion in annual industry revenue by 2022. But user numbers have grown rapidly as coronavirus-enforced physical distancing has made video calls popular. Rather than being a boon for profit, though, this could put them on a collision course with their predictions for industry growth.
Zoom now has 200 million daily video participants, a 20-fold increase since the end of December. That's a third