- Amdocs ( NASDAQ: DOX ) and Microsoft Corp ( NASDAQ: MSFT ) on Monday have expanded partnership to launch a new Customer Engagement Platform.
- Leveraging Amdocs' ( DOX ) cloud-native Commerce and Care Suite and Microsoft Dynamics 365 and Power Platform, the new solution combines best in-class cloud, AI and telco technologies for a seamless consumer and enterprise experience.
- The new platform will be integrated with Amdocs' end-to-end set of solutions, from customer experience to monetization products to network automation while fully exploiting the capabilities of Dynamics 365, the Microsoft Power Platform, and the Microsoft Cloud.
- The offering will benefit from the collaboration of the two companies' leading R&D organizations to enhance and foster innovation and enable an exceptional customer experience.
- Further, the integration will leverage Amdocs' unique software delivery capabilities, cloud operations and accountability model to enable service providers to quickly and smoothly benefit from the new offering.
- Dig into Amdocs Q4 earnings, reiterated FY23 guidance .
- Last week, Microsoft ( MSFT ) said it had signed deals with Nintendo and Nvidia to bring Xbox and Activision ( ATVI ) games to their respective platforms .
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Amdocs expands strategic collaboration with Microsoft to launch a new customer engagement platform