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Comcast Business todayannounced that it is providing Cara Veterinary , one ofWashington’s leading veterinary care networks, with EthernetDedicated Internet (EDI) at its 10 locations across Washingtonstate. The technology powers network connections andtechnology-dependent veterinary care services across all of CaraVeterinary’s locations, helping to enhance the efficiency andreliability of Cara Veterinary’s network of clinics.
Rooted in the Irish wordfor 'friend,' Cara Veterinary understands that pets areincreasingly considered irreplaceable family members – for many,pets are closer to children than they are animals. As a result, CaraVeterinary has continually evolved its veterinary practice since itsestablishment in 2018 to ensure that its health care model addressesboth the medical needs of animals and the emotional needs of humans.With 10 clinic locations across the greater Seattle region, CaraVeterinary is committed to listening to its clients with empathy andtreating them like family. The company is known for prioritizing thehealth and happiness of pets, approaching its work with compassion, aswell as being active in the communities it serves. This approachensures that Cara Veterinary can offer pets and their ownersunparalleled care, and foster relationships built on trust andexpertise.
While the veterinaryindustry has always relied on technology to help conduct pet exams,over the past several years, the operations side of the industry hasfurther evolved to become more tech-forward. For Cara Veterinary, thatshift presented further opportunities to connect with and listen totheir clients by using technology to create even stronger customerconnections. Paper-based files have become electronic medical recordsthat both clinics and customers can access, and communication betweenclinic staff and customers has expanded from phone calls to onlinebooking platforms, chats and emails. Additionally, in the pursuit ofre-imagining what veterinary care looks like, Cara Veterinary oftenexperiments with new ways of delivering care and communicating withits customers, incorporating pioneering technologies and modernizedoperations into its ecosystem of clinics.
Cara Veterinary recognized that a reliable network backbonewould be essential to supporting these business needs and theirongoing mission of compassionate care. The company turned to ComcastBusiness for technology that could handle both current and futurebandwidth demands.
“Ourintricate technology ecosystem, which spans from patient records todiagnostic lab results and multi-faceted customer communications, isthe pulse of our operations, so we need an advanced network poweringour workflow,” said Peter Brown, president of Cara Veterinary.“Comcast Business not only assures us the network speed we need, butalso peace of mind thanks to its reliable infrastructure.”
With EDI from ComcastBusiness integrated across all Cara Veterinary locations, thetechnology helps guarantee lightning-fast network speeds for staff andcustomers alike. Beyond just connectivity, the tech-infused synergybetween the clinics facilitates operational cohesion, likecross-location bookings. Moreover, by automating and streamlining manyadministrative tasks, Cara Veterinary’s staff can shift their focusfrom paperwork to personalized client and pet interactions, makingevery visit more memorable.
In spring 2024, Cara Veterinary will open the doors of its11 th clinic location in the greater Seattle area. ComcastBusiness is set to provide EDI at the newest location and support CaraVeterinary as it integrates the clinic into its broader network offacilities. The expansion is a testament to the demand for CaraVeterinary’s services, and to Comcast Business’ ability to evolveits solutions in tandem with its customers’ growth.
“The real power of technology lies notjust in automation, but in its potential to forge deeper, moremeaningful interactions between businesses and the people theyserve,” said Rob Brenner, vice president of Comcast Business forComcast’s Pacific Northwest Region. “Cara Veterinary'sapproach to serving its customers is a prime example of how technologycan foster genuine human connections. Comcast Business is proud toprovide the technological backbone that allows Cara Veterinary tocreate those invaluable human-to-human moments.”
ComcastBusiness offers a broad suite of technology solutions to keepbusinesses of all sizes ready for what’s next. With a range ofofferings including connectivity, secure networking, advancedcybersecurity, and unified communications solutions, Comcast Businessis partnering with business and technology leaders across industriesand integrating Masergy, a leader in software defined networking, tohelp drive businesses forward. Backed by a next-generation network,Comcast Business has been recognized for its growth, innovation, andleadership in global secure networking. For more information, call800-501-6000. Follow on Twitter @ComcastBusiness and on other socialmedia networks athttp://business.comcast.com/social.
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Comcast Business
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