Business overview
Rimini Street (RMNI) is a provider of independent software support services, in particular for Oracle (ORCL) and SAP (SAP) products. Its basic sales proposition is to offer support at a 50%+ discount to the cost of the software vendors’ support offering and at much higher level of customer satisfaction with Rimini currently rated about 4.8 out of 5.0 with 5.0 being excellent. Licensees often consider software support as a core outlay resulting in recurring and highly profitable revenue streams for enterprise software vendors. Rimini estimates that for