2024-07-08 23:54:26 ET
Summary
- ServiceNow has an exceptional business model with best of breed technology and products.
- Its integrated business model, which started with IT operations and services, has allowed it to move into CRM, HR, and Finance.
- ServiceNow streamlines clunky interfaces, maze-like menus, and improves user experience for the entire company.
- ServiceNow also has a strong start in AI, with 15 use cases, which should allow it to continue growing.
Having worked as a controller/CFO for a family group and a CPA firm for the past two decades, I've dealt with several enterprise software applications. And to put it mildly, most or all of them need improvement!
ServiceNow, Inc. ( NOW ) (NOWS:CA) is the AI enabled helping hand to fix most of enterprise software's clunky interfaces, Byzantine workflows, maze like menus, and a data silo sprawl that makes you yearn for a simpler, user-friendly software that actually makes work a pleasure....
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ServiceNow's Integrated Business Model Is A Moat