TTEC Digital achieves 2025-2026 Microsoft AI Business Solutions Inner Circle award
MWN-AI** Summary
TTEC Digital has been honored with the prestigious Microsoft AI Business Solutions Inner Circle award for 2025-2026, marking the tenth consecutive year of receiving this accolade. This recognition underscores TTEC Digital's exceptional sales performance and innovative strategies within Microsoft's global network of AI partners. Participation in the Inner Circle is a testament to a company's ability to deliver valuable solutions that enhance business operations and engagement through AI technology.
Dave Seybold, CEO of TTEC Digital, expressed pride in the continued recognition, highlighting the company's long-standing partnership with Microsoft and their shared commitment to leveraging AI for transformative business outcomes. Ross Lotharius, Global Leader of Microsoft Practice at TTEC Digital, further emphasized the company's role in enabling industry leaders to reimagine customer engagement by fusing strategic insights with advanced technology.
As a member of the Inner Circle, TTEC Digital gains unique opportunities to engage with Microsoft senior leadership and collaborate with other top-tier partners while exchanging best practices and discussing future strategies. According to Peter Jensen, Microsoft AI Business Solutions Lead, Inner Circle partners are instrumental in driving transformative outcomes across organizations, particularly through solutions like Microsoft Copilot, Dynamics 365, and Power Platform.
In addition to this latest recognition, TTEC Digital has accumulated several Microsoft Solutions Partner designations across multiple categories, including Business Applications & Modern Work, Data & AI, and Digital Apps & Innovation. The company’s accolades also include being named a Microsoft Dynamics 365 Marketing Partner of the Year and a two-time recipient of the Eagle Award.
TTEC, founded in 1982, continues to set industry standards in customer experience (CX) technology and services, improving client interactions and overall satisfaction on a global scale. For more information, visit their [website](https://ttecdigital.com/partners/microsoft).
MWN-AI** Analysis
TTEC Digital's recent recognition as a member of the 2025-2026 Microsoft AI Business Solutions Inner Circle solidifies its position as a leader in AI-enabled customer experience (CX) solutions. Achieving such an accolade for ten consecutive years is not only a testament to TTEC Digital’s commitment to innovation and excellence but also signals a strong continued partnership with Microsoft, which is critical in an evolving technology landscape.
This award places TTEC Digital among the top-tier partners within Microsoft's ecosystem, highlighting its capability to drive significant business outcomes through AI technologies like Microsoft Copilot and Dynamics 365. For investors, this recognition suggests that TTEC is well-positioned to capture growth opportunities within the burgeoning AI sector, particularly as businesses increasingly seek to enhance customer engagement through digital transformations.
Investors should consider the potential competitive advantages that arise from TTEC Digital's deep integration with Microsoft’s platforms. This enables TTEC Digital not only to leverage cutting-edge technology but also to maintain a strategic alignment with industry leaders. This synergy could yield sustainable growth and profitability as organizations worldwide prioritize AI solutions to modernize operations and improve productivity.
Furthermore, TTEC Digital's previous accolades, including Microsoft Solutions Partner designations across various domains, reinforce its stature in the market. The blend of robust client relationships and a strong innovation culture positions TTEC Digital favorably against competitors.
In light of these developments, it would be prudent for investors to monitor TTEC Holdings Inc. (NASDAQ: TTEC) closely. The company’s strategic direction, industry partnerships, and continued recognition in AI are indicative of its potential to outperform market expectations in the coming years. As such, TTEC presents a promising opportunity for portfolios focused on technology and digital transformation.
**MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release.
PR Newswire
TTEC Digital is honored by Microsoft for achieving outstanding sales achievement and innovation
AUSTIN, Texas , Sept. 25, 2025 /PRNewswire/ -- TTEC Holdings Inc. (NASDAQ: TTEC ), a leading global customer experience (CX) technology and services innovator for AI-enabled CX, today announced that TTEC Digital has been selected for AI Business Solution's 2025-2026 Microsoft Inner Circle. Participation within Inner Circle is based on sales achievements that rank TTEC Digital in the top echelon of Microsoft's AI Business Solutions global network of partners. It's widely acknowledged that Inner Circle members perform at a high-level by delivering valuable and innovative solutions that help organizations excel.
"TTEC Digital is honored to be recognized with Inner Circle status for the tenth consecutive year in a row. This recognition is a testament to our longstanding collaboration with Microsoft and our shared commitment to transforming business outcomes through AI innovation," said Dave Seybold , CEO of TTEC Digital.
Ross Lotharius , Global Leader, Microsoft Practice at TTEC Digital, added, "TTEC Digital is proud to be one of the Microsoft Inner Circle partners fully dedicated to AI-enabled customer experience transformation. Together with Microsoft, we're helping industry leaders reimagine customer engagement by combining strategic insight with cutting-edge technology. With AI at the core of our solutions, we're accelerating outcomes and expanding our impact for clients around the world."
TTEC Digital and other 2025-2026 Inner Circle members are offered a unique opportunity to discuss strategy with Microsoft senior leaders and fellow Inner Circle partners, while learning more about the company's road maps and future plans, establish strong executive connections, and collaborate on best practices.
"Inner Circle partners are at the forefront of delivering transformative business outcomes. They empower organizations to reimagine productivity and unlock value, through Microsoft Copilot, Dynamics 365, and Power Platform," said Peter Jensen , Microsoft AI Business Solutions Lead in Enterprise Partner Solutions. "These partners combine deep industry knowledge with innovative, agentic solutions to help customers modernize operations, streamline decision-making, and drive sustainable growth. Their achievements reflect the strength of the Microsoft AI Cloud Partner Program and the impact of trusted collaboration in accelerating AI-driven transformation."
Previously, TTEC Digital has achieved Microsoft Solutions Partner designations for Business Applications & Modern Work, Data & AI, and Digital Apps & Innovation. Other partner accolades include being a Microsoft Dynamics 365 Marketing Partner of the Year and a two-time Eagle Award recipient.
To learn more about TTEC Digital's collaboration with Microsoft, visit: https://ttecdigital.com/partners/microsoft .
About TTEC
TTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ: TTEC ) is a leading global CX (customer experience) technology and services innovator for AI-enabled digital CX solutions. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-gen digital technology, the Company's TTEC Digital business designs, builds, and operates omnichannel contact center technology, CRM, AI, and analytics solutions. The Company's TTEC Engage business delivers AI-enhanced customer engagement, customer acquisition and growth, tech support, back office, and fraud prevention services. Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client, customer, and employee satisfaction scores across the globe. The Company's employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. To learn more visit us at ttec.com .
Media Contact:
Meredith Matthews
meredith.matthews@ttec.com
+1 281-770-2566
SOURCE TTEC Holdings, Inc.
FAQ**
How does TTEC Holdings Inc. TTEC plan to leverage its recognition as a 2025-2026 Microsoft AI Business Solutions Inner Circle member to enhance its AI-enabled customer experience offerings?
Can TTEC Holdings Inc. TTEC provide specific examples of innovative solutions developed through its partnership with Microsoft that contributed to securing the Inner Circle award for the tenth consecutive year?
What strategic initiatives will TTEC Holdings Inc. TTEC pursue in collaboration with Microsoft to further drive AI adoption and customer transformation in diverse industries?
In what ways does TTEC Holdings Inc. TTEC intend to utilize insights gained from discussions with Microsoft senior leaders and other Inner Circle partners to remain competitive in the evolving CX technology landscape?
**MWN-AI FAQ is based on asking OpenAI questions about TTEC Holdings Inc. (NASDAQ: TTEC).
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