2023-04-05 12:51:32 ET
- TTEC Holdings ( NASDAQ: TTEC ) has announced that TTEC Digital is launching Optics for Google Contact Center Artificial Intelligence Platform.
- It will allows enterprises to leverage existing investments, get a unified view of their contact center data, and identify trends resulting in shortened time to value and a frictionless experience.
- With Optics, customers are empowered to focus on what they can do with their data, not how to get it, making it available throughout the organization and integrating it with other assets.
- "Optics for Google CCAI Platform empowers brands to drive key metrics and make better-informed decisions by making it easy to access and share their data." said Dave Seybold, CEO of TTEC Digital.
For further details see:
TTEC digital launches optics for google CCAI platform