Agilysys Receives The 2025 Gaming & Leisure Gaming & Hospitality Platinum Award For Agilysys Book With S.P.E.N.D. (Stay Package Entitlements New Dynamic) Booking Technology
MWN-AI** Summary
Agilysys, Inc. has been awarded the prestigious 2025 Platinum Award in Gaming & Leisure’s Gaming & Hospitality Industry Awards for its innovative Agilysys Book with S.P.E.N.D (Stay Package Entitlement New Dynamic) booking technology. This accolade recognizes Agilysys as a frontrunner in transforming the guest booking experience within the hospitality industry, focusing on innovations that enhance guest satisfaction while increasing revenue and reducing operational costs.
The Agilysys Book platform, integrated with S.P.E.N.D. technology, allows guests to conveniently reserve entire packages—including entitlements for spa services, golfing, dining, and activities—through a seamless, online process without needing to contact property staff. This capability stands out as other booking systems are unable to offer real-time availability and coordination across multiple service management systems.
Key advantages of the S.P.E.N.D technology include significant increases in ancillary revenue by capitalizing on real-time upsell opportunities, minimal operational overhead as guests can manage their bookings independently, and streamlined package management. Additionally, staff are empowered with access to consolidated itineraries alongside guests, enhancing their ability to provide personalized service.
Jeannie Caruso, CEO of Gaming & Leisure, highlighted the distinction of this award as evidence of the evolution in the industry, while Kevin Hibbs, Agilysys Vice President, emphasized the transformative nature of their technology, which alleviates the booking process for guests and enhances operational efficiency for hotel staff. The recognition underscores Agilysys's commitment to advancing the hospitality landscape through a coordinated ecosystem of technology solutions that deliver exceptional experiences for guests and operators alike.
MWN-AI** Analysis
Agilysys, Inc. (Nasdaq: AGYS) has solidified its position as a key player in the hospitality software industry by winning the prestigious 2025 Gaming & Leisure Platinum Award for its innovative Agilysys Book with S.P.E.N.D. technology. This recognition not only underscores the effectiveness of the platform in enhancing the guest booking experience but also signals a promising outlook for Agilysys as a growth investment.
The S.P.E.N.D. technology allows guests to seamlessly book packages that include various amenities—spa treatments, dining, and activities—without the need for staff intervention. This capability can significantly increase ancillary revenue for properties while reducing operational overhead. Moreover, the technology optimizes resource management by ensuring real-time availability and eliminating manual coordination, offering a distinct competitive advantage over traditional booking systems.
For investors, the recent accolade reflects Agilysys’ commitment to innovation and transformation in the hospitality sector. The company's development of a robust ecosystem of cloud-native solutions positions it favorably within a market increasingly prioritizing efficiency and guest satisfaction. The focus on package management automation and enhanced personalization indicates a strategic alignment with industry trends toward streamlined and customizable guest experiences.
As Agilysys continues to enhance its offerings, those seeking to invest in technology-centric hospitality solutions should consider its potential to drive revenue growth and market share. Investors should monitor its performance following this award, as increased recognition may attract more partnerships and clients, ultimately bolstering its stock value.
In conclusion, with its innovative technology and recent accolades, Agilysys appears well-equipped to capitalize on the evolving demands of the gaming and hospitality industries, making it an attractive option for forward-thinking investors.
**MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release.
— Prestigious honor recognizes innovation that transforms guest booking journeys, increases revenue per stay, and reduces operational overhead —
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software and services, today announced its Agilysys Book with S.P.E.N.D (Stay Package Entitlement New Dynamic) booking technology has earned The 2025 Platinum Award in Gaming & Leisure’s (G&L) Gaming & Hospitality Industry Awards, the most prestigious technology recognition in the sector.
The award, determined by the Gaming & Leisure Board and Roundtable Colleagues—an elite group of senior decision-makers representing the majority of technology investment across the industry—honors the company and solution that best exemplifies Innovation, Transformation and Partnership.
This year, the judges chose the Agilysys Book reservation platform enhanced with S.P.E.N.D. technology for its ability to revolutionize how properties can increase ancillary revenue by offering package bookings that require zero staff involvement to execute. Guests reserve all entitlements in a package – from spa and golf to dining and activities and tours — in a single, guided online experience without requiring calls, emails or manual coordination with property staff. Other booking systems cannot deliver this convenience because they lack the technology to see real-time availability and make reservations in the different systems that manage included entitlements.
Over the past several years, Agilysys has developed and deployed an ecosystem of property-wide hospitality software solutions and data-sharing capabilities that work together to equip properties using Agilysys Book with S.P.E.N.D. technology to gain the following advantages:
- Ancillary revenue increases when guests accept real-time upsell offers during booking.
- Reduced operational overhead as guests can book package entitlements directly online without help from staff.
- Automated and simplified package management as the system removes package promotions when any included entitlement becomes fully reserved.
- Staff empowerment through visibility into the same consolidated itineraries as guests have – without navigating multiple systems.
- Improved guest satisfaction by delivering consolidated itineraries, curated selections and safeguards against booking items that would incur unintended costs.
- Heightened guest personalization and convenience, as guests can select entitlements and itineraries for each person in the booking during one online session and receive consolidated itineraries reflecting all reservations for each guest.
Jeannie Caruso, CEO of Gaming & Leisure, commented, “This year’s Platinum Award underscores how the industry continues to evolve. Agilysys advances that evolution by deploying modern, omnichannel technology solutions that help operators break free from stagnation and push business performance and guest satisfaction levels forward.”
“We are honored to receive the prestigious Gaming & Leisure Platinum Award, and to be recognized for the real-world impact of delivering technology that enables our gaming and hospitality customers to go beyond what is possible using technology from other vendors,” said Kevin Hibbs, Vice President of Product Management at Agilysys. “Guided package booking removes friction for guests, eliminates extra work for staff and creates a meaningful revenue advantage for operators. This recognition validates the transformative value of our ‘best of experience’ approach to problem solving, which has elevated the package booking process for both staff and guests.”
Mr. Hibbs continued, “The extensive investments Agilysys has made to create a modern technology-based cloud-native ecosystem of hospitality software solutions has laid a solid foundation for us to deliver revolutionary advancements that require coordination among software solutions across properties. Advantages such as these are close to impossible to achieve when a different technology vendor controls each module.”
About Agilysys, Inc.
Agilysys exclusively delivers state-of-the-art hospitality software solutions and services that help organizations go beyond what they can accomplish with traditional property management systems (PMS), point-of-sale (POS) solutions and food and beverage inventory and procurement systems. Modern, state-of-the-art solutions work standalone to provide best-in-class capabilities, or together in a coordinated ecosystem that unifies data and workflows across a property, to equip staff members to delight guests, improve efficiency and grow margins. The Agilysys 100% hospitality customer base includes branded and independent hotels; multi-amenity resorts; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. www.agilysys.com
About Gaming & Leisure
Gaming & Leisure serves as a unifying force for the gaming and hospitality industry, delivering independent insight and fostering collaboration across the ecosystem. The G&L Community comprises the most influential IT and business leaders in the sector, representing a significant portion of all domestic technology spend. Each year, this community convenes at the G&L Roundtable, the industry’s premier private forum, to advance meaningful dialogue and innovation. Visit www.mygamingandleisure.com to learn more.
View source version on businesswire.com: https://www.businesswire.com/news/home/20251007619148/en/
Media :
Americas: Jen Reeves, 770-810-6007 jennifer.reeves@agilysys.com
Rest of World: Alan Edwards/Champion Communications +44 207 030 3818
agilysys@championcomms.com
Investors : Jessica Hennessy, Agilysys, Inc., 770-810-6116 investorrelations@agilysys.com
FAQ**
How does the recognition of Agilysys Inc. (Nasdaq: AGYS) with the 2025 Platinum Award impact its competitive position in the hospitality technology market?
What specific features of the Agilysys Book with S.P.E.N.D technology contribute most to increased ancillary revenue and reduced operational overhead for hospitality operators?
In what ways does Agilysys Inc. (AGYS) plan to leverage this award recognition to attract new clients and expand its market share in the hospitality sector?
How does Agilysys ensure that their cloud-native ecosystem remains ahead of competitors, particularly regarding integration and real-time availability in booking systems?
**MWN-AI FAQ is based on asking OpenAI questions about Agilysys Inc. (NASDAQ: AGYS).
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