Jeanne D'Arc Credit Union Accelerates Digital Transformation with the Alkami Digital Sales & Service Platform
MWN-AI** Summary
Jeanne D'Arc Credit Union has taken significant strides in its digital transformation by integrating MANTL's Onboarding & Account Opening Solution into its Alkami Digital Sales & Service Platform. This new addition is aimed at enhancing member engagement and streamlining the banking experience for retail members and business clients alike. The integration allows Jeanne D'Arc to unify various banking operations, simplifying account processes through both digital and in-branch channels.
Larissa Thurston, the credit union's president and CEO, emphasized their commitment to making banking more accessible and meaningful for members. By leveraging MANTL’s solution, the credit union is able to provide a comprehensive view of each member’s needs, enhancing the ability to connect with them effectively. The first phase of this initiative will focus on improving business account opening procedures by allowing online applications that can be completed in less than ten minutes.
The digital upgrade is expected to increase operational efficiency, speed up member onboarding, and enhance overall customer satisfaction without overburdening staff. This automation shifts staff focus towards building relationships and providing advisory services rather than managing routine tasks. In the subsequent phase, Jeanne D'Arc plans to modernize its retail onboarding processes, aiming for a seamless experience for members across all platforms.
This strategic move highlights Jeanne D'Arc's dedication to adapting its services to meet the evolving demands of its members while leveraging data for smarter engagement. With this initiative, the credit union is not only enhancing its service capabilities but also positioning itself to anticipate future member needs through powerful, data-driven approaches in banking. The partnership with Alkami reinforces its role in the community as a forward-thinking financial institution.
MWN-AI** Analysis
Jeanne D'Arc Credit Union's recent advancements in digital transformation through the integration of Alkami's Digital Sales & Service Platform, particularly MANTL's Onboarding & Account Opening Solution, is a notable development in the financial services sector. This strategic move is aimed at enhancing user experience, streamlining operations, and providing a seamless connection for both retail members and business clients.
Investors should view Jeanne D'Arc Credit Union’s initiatives as a strong indicator of their commitment to innovation within a competitive landscape marked by rapidly evolving technology. The deployment of MANTL not only simplifies the process of account creation—enabling online business account openings in under ten minutes—but it also represents a shift towards greater automation that can foster more efficient operations. The potential for increased efficiency and reduced operational strain bodes well for both customer satisfaction and overall growth.
Moreover, the commitment to "Anticipatory Banking" reflects a forward-thinking approach that positions the credit union to better meet customer needs through data-driven insights. This capability can create more personalized member interactions, which is crucial in a market where customer experience is paramount.
For investors considering exposure to financial technology and digital banking innovations, Jeanne D'Arc’s example highlights the tangible benefits of leveraging technology to achieve strategic objectives. The holistic view of member data that comes from integrating these solutions could ultimately lead to enhanced retention rates and accelerated growth in deposits and services.
In conclusion, Jeanne D'Arc Credit Union’s digital transformation efforts exemplify a proactive strategy in modern banking. Investors should keep a close eye on the outcomes of these initiatives, as they may serve as a benchmark for success in the broader financial services arena, indicating a trend toward digitization that is likely to continue reshaping the sector.
**MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release.
Jeanne D'Arc Credit Union Accelerates Digital Transformation with the Alkami Digital Sales & Service Platform
PR Newswire
By adding MANTL to its Alkami Digital Banking Solution and Data & Marketing Solution, the credit union is enhancing engagement and creating a more connected member experience
PLANO, Texas, Nov. 6, 2025 /PRNewswire/ -- Alkami Technology, Inc. (Nasdaq: ALKT) ("Alkami"), a digital sales and service platform provider for financial institutions in the U.S., today announced that Jeanne D'Arc Credit Union (Jeanne D'Arc) has added MANTL's Onboarding & Account Opening Solution to streamline the member experience across all banking channels. This addition completes the full Alkami Digital Sales & Service Platform, advancing Jeanne D'Arc's digital transformation to create a unified, data-driven experience for its retail members and business clients.
"At Jeanne D'Arc, we're always looking for ways to make banking easier and more meaningful for our members," said Larissa Thurston, president and chief executive officer of Jeanne D'Arc. "With the addition of MANTL, we're bringing account opening, digital banking, and marketing insights together in one Platform, giving us a holistic view of each member. By connecting the data and technology across these solutions, we can better understand our retail members' and business clients' needs, and connect with them when and how they choose. It's another step forward in strengthening relationships and supporting growth across our communities."
For Jeanne D'Arc, this strategic expansion underscores its ongoing commitment to digital innovation and business banking capabilities. As the credit union broadens its focus on serving local businesses, implementing MANTL's Business Account Opening will be the first phase of its enhanced onboarding strategy, designed to simplify in-branch account opening and introduce online business account opening for the first time, providing the flexibility to open a new account online in under ten minutes.
For the credit union, this means increased efficiency, faster onboarding, and the opportunity to grow deposits more quickly, without adding operational strain. By automating routine tasks and reducing manual processes, staff can spend more time focusing on relationship-building and advisory services.
During the second phase, Jeanne D'Arc will modernize its retail onboarding and account opening process across all banking channels with MANTL, providing members and employees with a seamless, streamlined experience both online and in-branch.
"Jeanne D'Arc is showing what it looks like to keep members at the center of digital growth," said Taylor Adkins, vice president, product management at Alkami. "With the full Alkami Platform, they can turn passive data into smarter engagement across every channel, giving members a more personalized experience while helping the institution operate more strategically."
This milestone positions Jeanne D'Arc among a growing group of financial institutions using the Platform to unify digital experiences and drive measurable growth. By combining innovation with community focus, the credit union continues to evolve how it serves members today while anticipating their needs for tomorrow through the power of Anticipatory Banking.
To learn more about Anticipatory Banking and the Alkami Digital Sales & Service Platform, visit here.
Alkami has been certified by J.D. Power in 2024 and 2025 for providing "An Outstanding Mobile Banking Platform Experience."1
About Alkami
Alkami provides a digital sales and service platform for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.
About Jeanne D'Arc Credit Union
Jeanne D'Arc Credit Union was established in 1912 and is a full-service, community-based financial cooperative. Locally owned by more than 100,000 members with $2.2 billion in assets, Jeanne D'Arc operates eight full-service branches in Lowell, Dracut (2), Tyngsboro, Chelmsford, Methuen, and Westford, Massachusetts, and Nashua, New Hampshire; high-school branches at Lowell High, Dracut High, and Nashua High School South; a loan center in Lowell; and a mortgage center in Chelmsford. Follow Jeanne D'Arc on Facebook, Instagram, and LinkedIn.
Media Relations Contacts
Vested
alkami@fullyvested.com
Marla Pieton
marla.pieton@alkami.com
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SOURCE Alkami Technology, Inc.
FAQ**
How will Jeanne D'Arc Credit Union leverage the capabilities of Alkami Technology Inc. ALKT to enhance member engagement and streamline their digital banking experience with the new MANTL onboarding solution?
What specific metrics will Jeanne D'Arc Credit Union use to measure the success of its digital transformation initiative with Alkami Technology Inc. ALKT and the integration of the MANTL platform?
How does the addition of MANTL’s Business Account Opening solution by Jeanne D'Arc Credit Union demonstrate their commitment to digital innovation and community banking, and what role does Alkami Technology Inc. ALKT play in this strategy?
In what ways does Jeanne D'Arc Credit Union anticipate that the integration of the Alkami Technology Inc. ALKT platform will impact operational efficiency and employee focus on relationship-building in their branches?
**MWN-AI FAQ is based on asking OpenAI questions about Alkami Technology Inc. (NASDAQ: ALKT).
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