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b1BANK partners with Covecta to deploy agentic AI

MWN-AI** Summary

b1BANK has announced a strategic partnership with Covecta to integrate agentic AI into its banking operations, marking a significant move toward enhancing efficiency and compliance. This multi-year collaboration will focus on automating and streamlining repeatable, policy-driven tasks within core deposit and loan processes. By reducing manual efforts, b1BANK aims to allocate more resources to higher-value activities such as customer engagement, complex decision-making, and analytical work.

As Covecta’s first banking partner in the United States, b1BANK will benefit from the deployment of Covecta's specialized AI agents, which are designed to align with bank-specific policies and workflows, ensuring rigorous compliance and operational excellence. These agents will perform structured assessments, yielding clear outputs that can be easily reviewed by operations and risk teams, thus enhancing auditability and consistency across the operational lifecycle.

This initiative is expected to significantly uplift productivity—similar to the reported 50% productivity gains seen by Covecta's clients in the UK—while promoting strong data integrity and control. The partnership will not require b1BANK to migrate from its existing systems, allowing for a swift transition from agreement to implementation in just eight weeks.

Jude Melville, Chairman and CEO of b1BANK, expressed confidence in Covecta's purpose-built agents, highlighting that their ready-to-use technology allows for immediate focus on strategic growth rather than time-consuming custom development. Covecta’s CEO, Scott Wilson, echoed this sentiment, emphasizing the project’s potential for improving quality and transparency in operations.

This collaboration underscores b1BANK’s commitment to innovation and operational excellence in the competitive finance environment, leveraging AI to enhance both customer and operational outcomes.

MWN-AI** Analysis

The recent partnership between b1BANK and Covecta signifies a pivotal shift in the banking landscape, introducing agentic AI to enhance operational efficiency and compliance. As b1BANK aims to automate policy-driven activities, investors should closely monitor how this strategic move translates into financial performance and customer satisfaction.

Covecta's proven track record of delivering a 50% productivity uplift among its UK clients strengthens confidence in this collaboration. The integration of AI will likely reduce manual workloads, enabling b1BANK's teams to concentrate on high-value efforts such as customer engagement and strategic growth. This could lead to a shift in the bank's business model, where human capital is utilized more effectively, possibly translating into cost savings and enhanced profitability.

Moreover, the focus on strong risk and compliance standards is crucial, particularly as regulatory scrutiny in the banking industry increases. By embedding Covecta’s agents into existing workflows, b1BANK is addressing operational risks while maintaining operational fluidity. The rapid go-live timeline of eight weeks also demonstrates an agile approach to technology deployment—an important factor for maintaining competitive advantage.

Investors should pay attention to b1BANK's financials in the subsequent quarters post-implementation to gauge the efficacy of this AI integration. Metrics such as productivity improvements, customer satisfaction scores, and operational costs will be key indicators of success.

Additionally, as b1BANK champions innovation—evidenced by its recent Mastercard “Innovation Award”—it positions itself as a frontrunner in the banking sector. Stakeholders may find value in keeping a pulse on subsequent partnerships or developments within the bank, as these could create further growth opportunities. In conclusion, maintaining a vigilant outlook on b1BANK's performance metrics post-Covecta integration will be essential for assessing future investment potential.

**MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release.

Source: GlobeNewswire

The multi-year partnership will integrate agentic AI into key stages of b1BANK’s banking lifecycle, helping teams work faster, improve controls, and increase capacity while maintaining strong risk and compliance standards.

b1BANK is Covecta’s first banking partner in the U.S.

BATON ROUGE, La., Feb. 17, 2026 (GLOBE NEWSWIRE) -- b1BANK and Covecta announced a strategic partnership to deploy agentic AI across the bank’s day to day workflows. The collaboration focuses on streamlining and automating repeatable, policy-driven activities across core deposit and loan operational processes, reducing manual effort and operational friction so that teams can devote more time towards higher value-adding work including analysis, exception handling and customer engagement.

Covecta’s agents will embed into b1BANK’s existing workflows performing structured, policy-aligned assessments and presenting clear, well-referenced outputs that are easy for operations and risk teams to review. These specialized agents are engineered to enhance accuracy, operational efficiency, and customer outcomes while ensuring compliance with rigorous standards and company-specific policy requirements.

Covecta’s approach to strengthening auditability and consistency while supporting higher throughput across loan and deposit operations is evident in the 50% productivity uplift reported by its United Kingdom-based clients. This improvement reflects the effectiveness of Covecta’s technology solutions, which enhance operational efficiency and streamline processes, ultimately benefiting both clients and their account holders.

Covecta’s partnership with b1BANK is centered around a connected set of use cases rather than a single point solution, initially focusing on automating repeatable, policy-driven activities within core deposit and loan operational processes and extending across various stages of the operational lifecycle to collectively elevate assessment quality and promote strong data integrity, consistency and control over the full lifecycle of deposit and loan activities.

Because Covecta’s agents will either be integrated or embedded within the bank’s existing systems and processes, there is no need to migrate off an existing platform. This will allow b1BANK to move from contractual agreement to go-live in eight weeks, transforming the way innovation is deployed across the company.

“We selected Covecta because they offer purpose-built agents that carry deep banking domain expertise right out of the box,” said Jude Melville, Chairman and CEO, b1BANK. “Instead of spending months on custom development, we can deploy agents that already understand the complexities of our workflows and policies. This allows our teams to immediately focus more of their energy on relationship building, complex decision-making and strategic growth, while AI agents handle the repetitive checks and reconciliations that have historically created bottlenecks.”

“We are excited to work with b1BANK as they take a lifecycle view of AI across their enterprise,” said Scott Wilson, Co-founder and CEO at Covecta. “By starting with high-value controls like post close review and extending into upstream and downstream use cases, we are focused on delivering measurable improvements in capacity, quality, and transparency for their operations.”

About b1BANK

As of Dec. 31, 2025, Business First Bancshares, Inc., (Nasdaq: BFST) through its banking subsidiary b1BANK, had $8.2 billion in assets, $5.7 billion in assets under management through b1BANK’s affiliate Smith Shellnut Wilson, LLC (SSW) (not including $1.0 billion of b1BANK assets managed by SSW) and operates Banking Centers and Loan Production Offices in markets across Louisiana and Texas providing commercial and personal banking products and services. b1BANK is a 2024 Mastercard “Innovation Award” winner and multiyear winner of American Banker Magazine’s “Best Banks to Work For.” Visit b1BANK.com for more information.

About Covecta

Covecta is a leading provider of purpose-built agents that handle highly complex and manual tasks that still exist in today's Financial Services sector. Covecta empowers front, middle and back office teams by automating critical activities and workflows across the banking lifecycle—from lead acquisition to ongoing servicing—using domain-specific AI agents.
Covecta is backed by Salesforce Ventures.

Covecta Media Contact:
Scott Wilson
Scott@covecta.io
b1BANK Media Contact:
Misty Albrecht 
225.286.7879
Media@b1BANK.com



FAQ**

How will the integration of agentic AI impact the operational efficiency of b1BANK, a subsidiary of Business First Bancshares Inc. (BFST), particularly in terms of loan and deposit processing?

The integration of agentic AI in b1BANK's operations is expected to significantly enhance loan and deposit processing efficiency by automating tasks, reducing errors, and accelerating decision-making, ultimately improving customer experience and operational productivity.

What specific areas within b1BANK’s workflows will benefit most from Covecta’s technology to enhance risk and compliance standards for Business First Bancshares Inc. (BFST)?

Covecta's technology will significantly enhance b1BANK’s risk and compliance workflows in areas such as transaction monitoring, fraud detection, regulatory reporting, and customer due diligence, helping ensure adherence to industry standards for Business First Bancshares Inc. (BFST).

Can you detail the expected timeline for deploying Covecta’s agents at b1BANK, part of Business First Bancshares Inc. (BFST), and any potential challenges during this transition?

The expected timeline for deploying Covecta’s agents at b1BANK involves initial integration in Q1 2024, with potential challenges including system compatibility, staff training, and data migration, which may extend the timeline if unexpected issues arise.

How does Covecta intend to measure the success of its partnership with b1BANK, a unit of Business First Bancshares Inc. (BFST), in terms of productivity and customer outcomes?

Covecta plans to measure the success of its partnership with b1BANK by analyzing key performance indicators such as increased productivity metrics, customer satisfaction scores, and improved financial outcomes to evaluate the effectiveness of their collaborative initiatives.

**MWN-AI FAQ is based on asking OpenAI questions about Business First Bancshares Inc. (NASDAQ: BFST).

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