Brown & Brown announces appointment of Dorothea (Dori) Henderson as chief information technology officer
MWN-AI** Summary
Brown & Brown, Inc. (NYSE: BRO) has announced the appointment of Dorothea (Dori) Henderson as its new Chief Information Technology Officer, effective February 23, 2026. Based in Daytona Beach, Florida, Henderson will be responsible for leading the company's enterprise technology strategy, enhancing digital capabilities, and improving the technological experience for both employees and customers. Her role includes collaborating with various segment and functional leaders to enhance tools and processes for teammates, drive a comprehensive data and artificial intelligence strategy, and support technology integration for acquisitions.
Powell Brown, the CEO and President of Brown & Brown, emphasized the timeliness of Henderson's appointment. He believes that her strategic insight and operational expertise will be crucial in delivering modern solutions that empower the workforce and enhance customer experiences. Henderson expressed her enthusiasm for the role and is eager to collaborate with the team to advance the company's digital infrastructure and support its long-term growth.
Before joining Brown & Brown, Henderson served as Senior Vice President and Chief Digital Information Officer at CareFirst BlueCross BlueShield, where she played a critical role in modernizing user experiences and enhancing operational resilience. She also has an extensive background in technology leadership from her 18 years at Collins Aerospace, a Raytheon Technologies company, where she held various roles related to cloud engineering, cybersecurity, and business aviation digital solutions.
With Henderson's strong background in IT and digital strategy, Brown & Brown aims to further develop its capabilities and maintain its reputation as a leading insurance brokerage firm. Established in 1939, the company continues to provide customized insurance solutions globally, maintaining a commitment to innovation and customer service. For further inquiries, contact Jenny Goco, Vice President of Public Relations & Communications.
MWN-AI** Analysis
Brown & Brown, Inc. (NYSE: BRO) recently appointed Dorothea (Dori) Henderson as Chief Information Technology Officer (CITO), a significant strategic move for the company given the increasing importance of technology in the insurance brokerage sector. Henderson's extensive background, particularly in digital strategy and enterprise IT leadership, positions her well to spearhead Brown & Brown's technology initiatives. This includes enhancing digital capabilities, improving system reliability, and integrating technology following acquisitions.
Investors should view this leadership transition as a positive indicator of Brown & Brown’s commitment to advancing its technological framework. Henderson's experience at CareFirst BlueCross BlueShield, where she focused on modernizing user experiences and operational resilience, aligns well with the company’s goals of delivering modern and dependable solutions that enhance both teammate and customer experiences. The emphasis on a company-wide data and artificial intelligence strategy indicates that Brown & Brown is not only focused on operational efficiencies but is also keen on leveraging data analytics for better decision-making and customer insights.
For potential investors, Brown & Brown presents itself as a forward-thinking company poised for growth. With over 700 locations and a robust team, the implementation of a strategic technology framework under Henderson could result in enhanced profitability and customer loyalty, thereby potentially driving revenue growth.
However, investors should remain cautious and keep a close watch on the execution of these initiatives. The insurance sector is inherently volatile and multifaceted, and any delays or failures in technology integration could impact financial performance. Thus, while the appointment of Dori Henderson is a promising development, monitoring her impact will be crucial for assessing future stock performance. Overall, Brown & Brown appears well-positioned to leverage technology for sustained growth, making it an intriguing option for investors focusing on tech-forward companies in traditional industries.
**MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release.
DAYTONA BEACH, Fla., Feb. 16, 2026 (GLOBE NEWSWIRE) -- Brown & Brown, Inc. (NYSE: BRO) (“the Company”) is pleased to announce that Dorothea (“Dori”) Henderson has been appointed chief information technology officer. She will lead the company’s enterprise technology strategy and oversee initiatives to improve digital capabilities and enhance the technology experience for teammates and customers.
In this role, Henderson will work with segment and functional leaders to enhance teammate tools and processes, drive a companywide data and artificial intelligence strategy, strengthen system reliability and security, support technology integration for acquisitions, accelerate digital capabilities and continue building a world-class technology team.
Powell Brown, president and chief executive officer, said Henderson’s leadership comes at a pivotal moment for the company.
“Dori brings a strong strategic perspective and operational discipline at a time when both matter,” Brown said. “Her leadership will help ensure we continue delivering modern, dependable solutions that empower our teammates and elevate the customer experience.”
“I am very excited to join Brown & Brown and collaborate with teammates and leaders across the organization,” Henderson said. “There is tremendous opportunity to advance our digital capabilities and ensure our technology platforms support the company’s long-term growth and customer commitment.”
Henderson most recently served as senior vice president and chief digital information officer at CareFirst BlueCross BlueShield. In that role, she led enterprise IT and advanced the company’s digital strategy, including modernizing user experiences, improving operational resilience and delivering technology-enabled business value.
She previously spent 18 years at Collins Aerospace, a Raytheon Technologies company, in technology leadership roles across cloud engineering, cybersecurity, global networks and mission-critical operations. She later served as vice president of Business Aviation Digital Solutions. Henderson holds a bachelor’s degree in finance and accounting from Penn State and is a 2025 Modern Healthcare Leading Women honoree.
Henderson will begin her role on February 23 and will be based in Daytona Beach, Florida.
About Brown & Brown Inc.
Brown & Brown, Inc. (NYSE: BRO) is a leading insurance brokerage firm delivering comprehensive and customized insurance solutions and specialization since 1939. With a global presence spanning 700+ locations and a team of more than 23,000 professionals, we are dedicated to delivering scalable, innovative strategies for our customers at every step of their growth journey. Learn more at BBrown.com.
This press release may contain certain forward-looking statements relating to future results. These statements are not historical facts but instead represent only Brown & Brown’s current belief regarding future events, many of which, by their nature, are inherently uncertain and outside of Brown & Brown’s control. It is possible that Brown & Brown’s actual results and financial condition may differ, possibly materially, from the anticipated results and financial condition indicated in these forward-looking statements. Further information concerning Brown & Brown and its business, including factors that potentially could materially affect Brown & Brown’s financial results and condition, as well as its other achievements, is contained in Brown & Brown’s filings with the Securities and Exchange Commission. All forward-looking statements made herein are made only as of the date of this release, and Brown & Brown does not undertake any obligation to publicly update or correct any forward-looking statements to reflect events or circumstances that subsequently occur or of which Brown & Brown hereafter becomes aware.
For more information:
Jenny Goco
Vice President of Public Relations & Communications
(386) 333-6066
FAQ**
How does the appointment of Dorothea Henderson as chief information technology officer impact Brown & Brown Inc. BRO’s digital transformation strategy moving forward?
What specific initiatives are planned under Henderson’s leadership to enhance technology capabilities at Brown & Brown Inc. BRO for both teammates and customers?
Given Henderson's background, how will her experience at CareFirst BlueCross BlueShield influence the technology framework at Brown & Brown Inc. BRO?
What metrics will Brown & Brown Inc. BRO use to evaluate the success of digital capability advancements and the effectiveness of Henderson’s leadership in her new role?
**MWN-AI FAQ is based on asking OpenAI questions about Brown & Brown Inc. (NYSE: BRO).
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