Honeywell Unveils AI-Enabled Technology to Personalize In-store Shopping with Google Cloud
MWN-AI** Summary
Honeywell has announced the launch of its innovative Smart Shopping Platform, developed alongside Google Cloud and 66degrees, designed to personalize the in-store shopping experience using advanced AI technology. This platform leverages Google’s Gemini and Vertex AI to enhance customer navigation and product discovery within retail environments. Recognizing the common frustrations shoppers face, such as difficulty locating items or finding substitutes, Honeywell's solution aims to streamline these processes, making shopping more efficient and enjoyable.
According to David Barker, president of Honeywell Productivity Solutions and Services, this platform addresses significant shopper pain points while providing retailers with a user-friendly, "out of the box" AI solution that does not require them to have an AI team on their staff. By integrating Honeywell's Mobility Edge™ technology with Google Cloud's AI capabilities, the Smart Shopping Platform offers personalized support, real-time product information, and tailored recommendations, closely mirroring the convenience consumers enjoy with online shopping.
In practical terms, the Smart Shopping Platform allows customers to link loyalty accounts, unlocking personalized suggestions based on their shopping history and preferences. Additionally, it aids retail staff by transforming store employees into informed guides, equipped to deliver quick assistance and product insights.
The collaborative effort between Honeywell and Google Cloud aims to drive retail efficiency and enhance customer loyalty, with the Smart Shopping Platform set to debut in February 2026. This initiative reflects Honeywell's commitment to innovation and improving productivity across industries, positioning the company as a leader in the evolving landscape of retail technology.
MWN-AI** Analysis
Honeywell’s recent unveiling of the Smart Shopping Platform, developed in collaboration with Google Cloud, represents a significant advancement in the retail technology sector. This AI-enabled solution enhances the in-store shopping experience by personalizing product searches, navigating aisles, and offering real-time recommendations. The integration of Google's AI capabilities with Honeywell's hardware allows retailers to create a more streamlined environment that mirrors the conveniences traditionally associated with online shopping.
For investors, this innovation should be viewed as a compelling opportunity. The retail sector has faced challenges due to the rise of e-commerce, and solutions like the Smart Shopping Platform demonstrate how brick-and-mortar stores can adapt and thrive by using technology to enhance customer engagement. Retailers equipped with this platform could see increased customer satisfaction and loyalty, potentially leading to higher sales and profit margins.
Additionally, Honeywell's longstanding reputation as an innovator in data capture and operational efficiency positions it well within this transformative market. The ability to implement an 'out of the box' solution without the need for specialized AI expertise lowers the barriers for smaller retailers to adopt advanced technologies, thereby broadening Honeywell’s market appeal.
From a market perspective, Honeywell’s partnership with Google Cloud adds credibility and strategic depth, ensuring they remain competitive as AI technologies continue to evolve. Given the increasing demand for personalized customer experiences across all sectors, Honeywell is likely to see sustained interest and investment.
Overall, positional strategies for investors might include accumulating Honeywell shares as they expand their footprint in the AI and retail technology sectors. Observing the uptake and performance of the Smart Shopping Platform after its launch will provide further insights into its impact on Honeywell’s valuation and the broader retail landscape.
**MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release.
PR Newswire
New Smart Shopping Platform, developed in collaboration with 66degrees, brings?digitally enhanced personalization and navigation to the brick-and-mortar retail environment with Google's AI.
NEW YORK, Jan. 11, 2026 /PRNewswire/ -- Honeywell (Nasdaq: HON)?today announced?the launch of an AI-enabled retail solution developed in collaboration with Google Cloud and?66degrees that leverages Google's Gemini and Google Cloud's Vertex AI platform to transform the in-store shopping experience for retailers worldwide. The Smart Shopping Platform helps shoppers easily locate desired products, compare similar items and quickly find relevant substitutions when products are unavailable, making in-store shopping more efficient and enjoyable.
"There is nothing more frustrating than roaming through a store unable to find the?last item on your grocery?list?or?forgetting the key part?needed to complete a?home?repair," said David Barker, president, Honeywell?Productivity?Solutions and Services.?"The?Smart Shopping Platform addresses these pain points, creating a better experience for shoppers. Retailers?also benefit from an?'out of the box' AI solution?they can implement?without having?to?maintain?a team of?AI?experts."
The Smart Shopping Platform is a cloud-based solution that creates a seamless connection between a retailer's digital data and the physical store environment. Built on Honeywell's Mobility Edge™ hardware and software platform and enabled by Google Cloud's AI technologies, it offers personalized guidance, real-time product information and dynamic recommendations that mirror the convenience of online shopping.
"The Smart Shopping Platform uses Google Cloud's AI to turn Honeywell devices into intelligent companions for both shoppers and staff," said Jose Gomes, vice president, Retail and Consumer Packaged Goods, Google Cloud. "This collaboration integrates AI with specialized hardware to streamline operations inside the retail store and guide consumers through an efficient and delightful shopping journey. It's a win-win that helps retailers increase basket size while building deeper customer loyalty."
When using the platform on a Honeywell for Android device—such as the CS32 Personal Shopper—consumers can link their loyalty accounts to immediately unlock personalized recommendations based on buying history, stated preferences, complementary products and available discounts and promotions. The Smart Shopping Platform can also provide step-by-step navigation through the store to help customers easily locate everything they wish to buy. If a specific product is out of stock, the system uses AI to suggest relevant alternatives, mirroring the convenience of e-commerce.
The solution also supports retail workers by helping them become in-house experts. Associates equipped with devices like the Honeywell CT70 can use the Smart Shopping Platform to provide quick, customized guidance and insights to shoppers, helping every employee serve as a subject matter expert. For example, an employee can quickly identify the new location of a customer's favorite dairy-free cereal in the store. Today, devices like the Honeywell CT70 are used by thousands of retail associates at major grocery chains, big box stores, specialty retailers, department stores and more.
This launch is the result of the ongoing collaboration between Honeywell and Google Cloud to help advance computing across multiple industries. The?Smart Shopping Platform will be available?to customers beginning in?February 2026.
To learn more about?Honeywell's innovative?solutions?across the retail landscape, visit: https://automation.honeywell.com/us/en/solutions/productivity.
About?Honeywell?
Honeywell is an integrated operating company serving a broad range of industries and geographies around the world, with a portfolio that is underpinned by our Honeywell Accelerator operating system and Honeywell Forge platform. As a trusted partner, we help organizations solve the world's toughest, most complex challenges, providing actionable solutions and innovations for aerospace, building automation, industrial automation, process automation, and process technology, that help make the world smarter and safer as well as more secure and sustainable. For more news and information on Honeywell, please visit?www.honeywell.com/newsroom.
About Honeywell Productivity Solutions and Services
Productivity Solutions and Services creates mobile computers, scanners, software and other data capture devices to improve worker productivity across key industries like retail, transportation, logistics and healthcare. An innovator in Automatic Identification and Data Collection (AIDC) and a leader in industrial products since the 1970s, the business is shaping the future by finding novel ways to significantly improve the efficiency, speed and accuracy of our customers' complex operations.
About Google Cloud
Google Cloud is the new way to the cloud, providing AI, infrastructure, developer, data, security, and collaboration tools built for today and tomorrow. Google Cloud offers a powerful, fully integrated, and optimized AI stack with its own planet-scale infrastructure, custom-built chips, generative AI models, and development platform, as well as AI-powered applications, to help organizations transform. Customers in more than 200 countries and territories turn to Google Cloud as their trusted technology partner.
About 66degrees
66degrees is a Google Cloud Partner Advantage Premier level partner empowering organizations to thrive in the age of AI. The company delivers expertise in platform modernization, data transformation, and AI/ML implementation with a proven enterprise track record. With a global footprint of experts, 66degrees helps clients by focusing on three key pillars: modernizing data and infrastructure for AI, building AI platforms and applications, and managing and scaling those AI platforms.
Media Contact:
Carly Ingersoll
+1 (704) 626-1374
carling.ingersoll@honeywell.com
SOURCE Honeywell
FAQ**
How does Honeywell International Inc. HON's Smart Shopping Platform leverage Google Cloud's AI to enhance personalization for in-store shoppers compared to traditional retail methods?
What specific benefits does the Smart Shopping Platform offer to retailers looking to adopt AI solutions without maintaining an in-house team of AI experts, as highlighted by Honeywell International Inc. HON?
In what ways does the integration of Honeywell's Mobility Edge™ hardware and Google Cloud's Vertex AI platform enhance customer experience and operational efficiency in retail environments?
How will the collaboration between Honeywell International Inc. HON and Google Cloud, particularly through the Smart Shopping Platform, impact consumer loyalty and spending habits in brick-and-mortar stores starting February 2026?
**MWN-AI FAQ is based on asking OpenAI questions about Honeywell International Inc. (NASDAQ: HON).
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