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Managed services ACV at record high, up 1% versus prior year XaaS down 13%, as demand declines sequentially for fourth straight quarter ISG lowers 2023 industry growth forecast for XaaS to 15%, maintains managed services forecast at 5% Global spending on IT and business ...
Annual program recognizing women’s achievements in the digital world expands beyond Americas to include EMEA, Asia Pacific and India Information Services Group ( ISG ) (Nasdaq: III ), a leading global technology research and advisory firm, today announced that nominations...
Competition is tight among Salesforce partners large and small to offer ready-to-use implementation and integration, ISG Provider Lens™ report says Enterprises in the U.K. are increasingly turning to service providers for Salesforce implementation and integration, especially thos...
Customers with mature Salesforce environments seek help navigating a changing market and optimizing their processes, ISG Provider Lens™ report says U.S. enterprises are seeking more Salesforce-related services as use of the cloud-based customer relationship management (CRM) platf...
ServiceNow ecosystem and client requirements are maturing as companies pursue workflow automation, digital transformation, ISG Provider Lens™ report says A fast-growing and rapidly maturing ServiceNow ecosystem in Australia has enabled many enterprises to optimize their opera...
Longtime users of the workflow automation platform are tackling industry-specific challenges with service providers’ help, ISG Provider Lens™ report says Many enterprises in the U.S., the most mature market for ServiceNow, are working with service providers to adapt th...
SymphonyAI Summit a Leader in ISG's Provider Lens™ Evaluation for Enterprise Service Management - Software 2023 PR Newswire Market researcher ISG recognizes SymphonyAI Summit for simple, powerful IT and enterprise service management workflows PALO ALTO, Calif....
Upcoming ISG Provider Lens™ study evaluates how service providers enable enterprises and the U.S. public sector to adapt to a changing workplace environment Information Services Group ( ISG ) (Nasdaq: III ), a leading global technology research and advisory firm, has laun...
Consulting, implementation and managed services are empowering companies to build capabilities beyond IT support, ISG Provider Lens™ report says Enterprise service management (ESM) emerged as a major focus in 2022 as organizations sought outside support to help them adapt their p...
ISG expert says diverse teams deliver higher revenues A mentoring expert with Information Services Group ( ISG ) (Nasdaq: III ), a leading global technology research and advisory firm, said mentoring and sponsoring relationships can drive women’s success at work and incre...
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Survey of global cloud decision-makers finds more than 50 percent of applications now in the cloud, more than double the rate of 2022 With more than half of business-critical enterprise applications now in the cloud, new survey research from leading global technology research and adviso...
Midsize Swiss enterprises often demonstrate a preference for cybersecurity solutions and services that are locally based, ISG Provider Lens™ report says Swiss enterprises that are feeling an increased risk of AI-enhanced cyberattacks are looking for solutions and services that ca...
Services help companies meet strategic goals by improving decision-making, employee experiences and business outcomes, ISG Provider Lens™ report says Enterprises in the U.S. are reinventing their approach to human resources with the help of outsourcing providers that are making s...