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Companies worldwide are investing in software to make procurement workflows resilient against price, supply and geopolitical challenges, ISG Provider Lens™ report says Enterprise investments in procurement software are still rapidly accelerating three years after the COVID-19 pan...
Managed services ACV at record high, up 1% versus prior year XaaS down 13%, as demand declines sequentially for fourth straight quarter ISG lowers 2023 industry growth forecast for XaaS to 15%, maintains managed services forecast at 5% Global spending on IT and business ...
Annual program recognizing women’s achievements in the digital world expands beyond Americas to include EMEA, Asia Pacific and India Information Services Group ( ISG ) (Nasdaq: III ), a leading global technology research and advisory firm, today announced that nominations...
Competition is tight among Salesforce partners large and small to offer ready-to-use implementation and integration, ISG Provider Lens™ report says Enterprises in the U.K. are increasingly turning to service providers for Salesforce implementation and integration, especially thos...
Customers with mature Salesforce environments seek help navigating a changing market and optimizing their processes, ISG Provider Lens™ report says U.S. enterprises are seeking more Salesforce-related services as use of the cloud-based customer relationship management (CRM) platf...
ServiceNow ecosystem and client requirements are maturing as companies pursue workflow automation, digital transformation, ISG Provider Lens™ report says A fast-growing and rapidly maturing ServiceNow ecosystem in Australia has enabled many enterprises to optimize their opera...
Longtime users of the workflow automation platform are tackling industry-specific challenges with service providers’ help, ISG Provider Lens™ report says Many enterprises in the U.S., the most mature market for ServiceNow, are working with service providers to adapt th...
SymphonyAI Summit a Leader in ISG's Provider Lens™ Evaluation for Enterprise Service Management - Software 2023 PR Newswire Market researcher ISG recognizes SymphonyAI Summit for simple, powerful IT and enterprise service management workflows PALO ALTO, Calif....
Upcoming ISG Provider Lens™ study evaluates how service providers enable enterprises and the U.S. public sector to adapt to a changing workplace environment Information Services Group ( ISG ) (Nasdaq: III ), a leading global technology research and advisory firm, has laun...
Consulting, implementation and managed services are empowering companies to build capabilities beyond IT support, ISG Provider Lens™ report says Enterprise service management (ESM) emerged as a major focus in 2022 as organizations sought outside support to help them adapt their p...
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Breaches of critical infrastructure trigger increasing regulation, investments in advanced, flexible systems and services, ISG Provider Lens™ report says Australian enterprises and government agencies are making cybersecurity a strategic priority as attacks in the country become ...
Enterprises update their arsenals with new tools and services to defend against rising wave of more advanced attacks, ISG Provider Lens™ report says Enterprises in the U.S. are strategically investing in cybersecurity services as data breaches continue to grow in number and sophi...
Providers are well prepared to aid enterprises in complying with some new regulations but remain deficient in others, ISG Provider Lens™ report says Enterprises in France are reassessing their priorities and moving from a “cloud first” to a “cloud rightȁ...