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Aging power grids, green energy expansion and growing risks make knowledge and control of plants and equipment more essential than ever, ISG Provider Lens™ report says A growing number of utilities are adopting enterprise asset management (EAM) tools and software to maximize the ...
Advanced customer experience solutions and services remain vital to enterprise success and are more critical than ever in Europe, ISG Provider Lens™ report says Enterprises throughout Europe are rapidly moving from in-house operations to external service providers to meet the gro...
As customer experience becomes central to company performance, enterprises turn to cloud solutions and service providers, ISG Provider Lens™ report says Changes in contact center management and consumer behavior since the COVID-19 pandemic have led many Australian enterprises to ...
Partner engagements are increasing as enterprises aggressively adopt AI, analytics, cloud migration, ISG Provider Lens™ report says Enterprises in the U.S. are engaging with customer experience services providers as they seek to rapidly automate contact centers and move them ...
Firms seek help with automation, expert skills as outstanding customer experience becomes essential to business success, ISG Provider Lens™ report says Enterprises worldwide are turning to service providers to transform contact center customer experience, increasingly important f...
Contact center performance now affects enterprise value, so more companies are embracing cloud-based contact platforms, ISG Provider Lens™ report says The use of contact-center-as-a-service (CCaaS) platforms is becoming a mainstream enterprise strategy as consumer demands change ...
NEW YORK, NY / ACCESSWIRE / September 19, 2023 / Sidoti Events, LLC, an affiliate of Sidoti & Company, LLC, has released the presentation schedule and weblinks for its two-day September Small-Cap Conference taking place Wednesday and Thursday, September 20-21, 2023. The presentation schedule...
VANCOUVER, British Columbia, Sept. 18, 2023 (GLOBE NEWSWIRE) -- Imperial Metals Corporation (“Imperial” or the “Company”) (TSX:III) reports diamond drill results for hole CW-23-01B, the first of five drill holes from the Whiting Creek 2023 exploration program. The ...
Companies still engaging service providers to add employee self-service, AI-based compliance and other features, ISG Provider Lens™ report says Demand for payroll outsourcing remains high in the U.S. as enterprises seek new features to improve employee experience, according to a ...
Weeklong gathering in Dallas, featuring two industry conferences and a gala awards dinner, attracts 750 executives ISG delivers findings of first-ever State of Applied Generative AI Market report, provides sneak peek of new, SaaS-based next-gen sourcing solution A record 750 exe...
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Infrastructure modernization is seen as key to bolstering network security and meeting the growing expectations of a digital marketplace, ISG Provider Lens™ report says Responding to an economic downturn, German enterprises have adjusted their cloud strategies to place increased ...
New agreement allows ISG to support and optimize technology spending of more than 3,200 CoreTrust member companies Information Services Group ( ISG ) (Nasdaq: III ), a leading global technology research and advisory firm, said today that, in conjunction with CoreTrust Purchasing...
Enterprise demand and expectations for modern data centers in the Netherlands continue to strengthen and grow, ISG Provider Lens™ report says Enterprises in the Netherlands that have already implemented hybrid and multicloud environments are now seeking new ways to improve the ag...