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Combined market up 2.5%, breaking string of 4 straight down quarters year-on-year BFSI, region’s largest sector, is catalyst for growth Europe’s demand for IT and business services in the first quarter rose for the first time in a year, powered by growth from the b...
Firms become more careful about transformation projects due to economic worries, need for ROI, ISG Provider Lens™ report says Many SAP customers in the U.S. continue to pursue SAP S/4HANA transformation, but at a more deliberate pace amid current macroeconomic conditions, accordi...
AI transformation and streamlined data management are deemed essential for large enterprises in the U.K., ISG Provider Lens™ report says Once primarily the domain of small and midmarket companies, Salesforce marketing automation tools have become a top priority for larger U.K. en...
Companies in the region take different approaches to optimizing legacy systems or modernizing software based on requirements, ISG Provider Lens™ report says Both mainframe optimization and application modernization are major trends among enterprises in Asia Pacific, according to ...
Combined market ACV up 4% from prior year, to $24.7 billion XaaS ACV up 7%, while managed services ACV declines slightly ISG maintains 15% growth forecast for XaaS, drops managed services growth to 3% for 2024 Global spending on IT and business services rose in the first...
More enterprises chip away at high costs by modernizing applications, moving to cloud or outsourcing legacy software operations, ISG Provider Lens™ report says As macroeconomic conditions made enterprises in the Americas more cost-conscious in 2023, interest in mainframe moderniz...
More enterprises in Salesforce’s home market can now hire experts to carefully plan strategies, while providers still play key roles, ISG Provider Lens™ report says U.S. enterprises continue to work with service providers on implementing and operating Salesforce applicatio...
Only about one-quarter of enterprises are expected to standardize and unify their communications by 2027, new report finds Despite advances in unified communications and collaborative computing, companies still struggle to integrate their digital communications across the enterprise and...
New offering complements recently launched ISG Enterprise AI Advisory business to offer clients a holistic approach to adopting AI at scale Information Services Group ( ISG ) (Nasdaq: III ), a leading global technology research and advisory firm, said today that it has launched ...
Companies are turning to Workforce Management software to streamline processes and foster a culture of self-service, open communication and teamwork, new study says Companies looking to enhance employee experience (EX) and maximize the performance of increasingly agile workforces are dr...
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Survey of global cloud decision-makers finds more than 50 percent of applications now in the cloud, more than double the rate of 2022 With more than half of business-critical enterprise applications now in the cloud, new survey research from leading global technology research and adviso...
Midsize Swiss enterprises often demonstrate a preference for cybersecurity solutions and services that are locally based, ISG Provider Lens™ report says Swiss enterprises that are feeling an increased risk of AI-enhanced cyberattacks are looking for solutions and services that ca...
Services help companies meet strategic goals by improving decision-making, employee experiences and business outcomes, ISG Provider Lens™ report says Enterprises in the U.S. are reinventing their approach to human resources with the help of outsourcing providers that are making s...