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Leaders with Wells Fargo, GM, Arch Insurance, Foot Locker and Boston University to discuss workplace strategies and technologies at ISG Future Workplace Summit A majority of enterprises say customer experience drives their decisions on remote or hybrid work, according to new survey rese...
RISE with SAP, SAP BTP with Business AI gain ground, while enterprises study economic impacts of moving applications to cloud, ISG Provider Lens™ report says As enterprises worldwide migrate business-critical applications to the cloud, programs and tools from SAP and its ecosyste...
Companies are embracing the platform’s expanding set of tools to simplify process management across departments, ISG Provider Lens™ report says A growing number of enterprises in the U.S., seeking to streamline workflow management, are engaging with service providers to im...
Q1 scores from clients in most industries have risen since last year, signaling better customer experience, ISG Star of Excellence™ CX Insights Report finds Enterprise buyers of technology and business services are significantly happier with the services they receive from the...
Upcoming ISG Provider Lens™ reports will assess service providers that help enterprises adopt, customize and maintain Workday's cloud-based products Information Services Group ( ISG ) (Nasdaq: III ), a leading global technology research and advisory firm, has launched a r...
An increased use of GenAI and a growing emphasis on industry clouds are driving changes in the Salesforce market in Germany, ISG Provider Lens™ report says Demand is rising among German enterprises for consulting services that can optimize Salesforce license usage and reduce asso...
More state, local and educational organizations use the cloud to rein in costs and gain flexibility, choosing Azure in many cases, ISG Provider Lens™ report says More U.S. public-sector organizations are turning to the cloud for their core IT infrastructure, boosting demand for M...
Enterprises are re-examining their licenses and subscriptions in an effort to reduce redundant costs, ISG Provider Lens™ report says Enterprises in France, seeking better returns on investment, are turning to service providers that can manage their Salesforce platforms more effic...
An increased demand for digital marketing campaign development has led to a rise in providers who specialize in Marketing Cloud, ISG Provider Lens™ report says Enterprises and service providers alike are reaping the benefits of an increased focus on Salesforce in the Brazilian ma...
Providers are using GenAI and natural language resources to make the data governance process more user-friendly, ISG Provider Lens™ report says Self-service capabilities such as natural language queries and narrative-based data models are increasingly becoming the norm for busine...
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Survey of global cloud decision-makers finds more than 50 percent of applications now in the cloud, more than double the rate of 2022 With more than half of business-critical enterprise applications now in the cloud, new survey research from leading global technology research and adviso...
Midsize Swiss enterprises often demonstrate a preference for cybersecurity solutions and services that are locally based, ISG Provider Lens™ report says Swiss enterprises that are feeling an increased risk of AI-enhanced cyberattacks are looking for solutions and services that ca...
Services help companies meet strategic goals by improving decision-making, employee experiences and business outcomes, ISG Provider Lens™ report says Enterprises in the U.S. are reinventing their approach to human resources with the help of outsourcing providers that are making s...