KellyOCG + Sevenstep Named No. 1 Provider of Total Workforce Solutions
MWN-AI** Summary
KellyOCG® + Sevenstep, a leader in outsourced workforce solutions under Kelly® (Nasdaq: KELYA, KELYB), has achieved the prestigious title of the No. 1 provider of Total Workforce Solutions in HRO Today’s 2025 Baker’s Dozen Customer Satisfaction Ratings®. This accolade, derived entirely from client feedback, underscores the firm’s commitment to delivering effective managed services provider (MSP) and recruitment process outsourcing (RPO) solutions.
Tammy Browning, the group president of Enterprise Talent Management at Kelly, emphasized that this recognition reflects the trust established with clients, enabling them to leverage a comprehensive workforce supply chain. With advanced, data-driven insights provided by proprietary technologies like Helix and Sevayo® Insights, KellyOCG + Sevenstep empowers organizations to navigate workforce challenges effectively.
The firm’s integrated approach brings together MSP and RPO capabilities for a unified talent management strategy. This method facilitates better cost control, enhanced workforce visibility, and overall operational efficiency. HRO Today’s analysis involved feedback from nearly 500 companies, ensuring a balanced and objective ranking of service providers based on key metrics like service quality and deal sizes.
Notably, KellyOCG + Sevenstep not only led the overall rankings but also excelled in the “Quality of Service” and “Breadth of Service” categories. The firm has consistently been recognized on HRO Today’s Baker’s Dozen over the past decade, validated by its commitment to providing innovative, modular workforce solutions and its deep technical expertise.
Elliot Clark, CEO of HRO Today, praised KellyOCG + Sevenstep for its holistic service delivery, grounded in technology integration and industry knowledge, thus confirming the company as a premier choice for total workforce solutions. For more information, visit kellyocg.com.
MWN-AI** Analysis
In light of KellyOCG + Sevenstep being named the number one provider of Total Workforce Solutions, this recognition presents an intriguing opportunity for investors and businesses looking to optimize their workforce management strategies. As the global labor market continues to evolve, the demand for integrated workforce solutions is rising. KellyOCG + Sevenstep stands out with its unique combination of managed services provider (MSP) and recruitment process outsourcing (RPO) capabilities, delivering a comprehensive approach that drives efficiency, cost control, and workforce visibility.
Their focus on data-driven decision-making, seen in their proprietary technologies such as Helix and Sevayo® Insights, positions them favorably in a marketplace increasingly influenced by AI and analytics. This tech-forward approach enhances their service quality and breadth, earning them top ranks in customer satisfaction surveys—indicating not only client approval but also a competitive edge in attracting new clients.
For businesses considering workforce solutions, the holistic capabilities of KellyOCG + Sevenstep mean they can efficiently address diverse talent needs—from contingent labor to permanent hires—supporting organizations in maintaining optimal productivity amidst fluctuating market conditions. Their established track record of over a decade on HRO Today’s Baker’s Dozen further substantiates their reliability and expertise.
Investors should remain vigilant regarding Kelly Services (Nasdaq: KELYA, KELYB) as their stock could experience upward momentum following this accolade. However, it’s essential to monitor the broader economic context, particularly labor market trends and technological advancements that may impact workforce dynamics. In conclusion, KellyOCG + Sevenstep’s recognition reflects a robust service offering poised for growth, inviting both business partnerships and investment considerations within the dynamic landscape of workforce solutions.
**MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release.
TROY, Mich., Dec. 17, 2025 (GLOBE NEWSWIRE) -- KellyOCG® + Sevenstep, the outsourced solutions business of leading specialty talent provider Kelly® (Nasdaq: KELYA, KELYB), has claimed the No. 1 spot on HRO Today’s 2025 Baker’s Dozen Customer Satisfaction Ratings®: Total Workforce Solutions. The list is a global industry benchmark, ranking the top suppliers of managed services provider (MSP) and recruitment process outsourcing (RPO) solutions entirely on customer feedback.
“This recognition highlights the trust we build with clients as we empower them to access the entire contingent workforce and permanent hire talent supply chain,” said Tammy Browning, group president, Enterprise Talent Management, Kelly. “Data-driven visibility across all talent types, mature and innovative total workforce practices, and agile global resources give us an advantage for building and sustaining the right mix of workers for optimal efficiency, cost-control, and outcomes. Our AI-powered proprietary tech stack, Helix and Sevayo® Insights, provides clients with deep talent insights and tailored workforce solutions to respond to any challenge today.”
Total workforce solutions providers integrate their MSP and RPO capabilities to give clients a holistic approach to sourcing, recruiting, hiring, and onboarding, resulting in greater cost control, workforce visibility, and business efficiency. HRO Today collects customer feedback through a survey of MSP and RPO buyers from nearly 500 companies. It provides an objective view of top performers based on breadth of service, quality of service, size of deals, and customer satisfaction. KellyOCG + Sevenstep elevates total talent management by integrating all ways clients can engage third-party workers, including contingent, professional services, and synthetic labor.
In addition to being named the total workforce solutions leader overall, KellyOCG + Sevenstep claimed the highest ranking in the “Quality of Service” and “Breadth of Service” categories. Earlier this year, KellyOCG + Sevenstep was also named one of the top providers on HRO Today’s 2025 Baker’s Dozen Customer Satisfaction Ratings for both MSP and RPO.
KellyOCG + Sevenstep’s solutions have been recognized on HRO Today’s Baker’s Dozen lists for more than a decade. The company’s ranking as a global industry leader can be attributed to consistent value delivered through modular and enterprise MSP and RPO services, total talent solutions, Talent Unbounded® consulting services, and proprietary Kelly Helix and Sevayo® Insights?data integration and predictive analytics technology.
“KellyOCG + Sevenstep is an excellent choice for your total workforce solutions needs,” Elliot Clark, CEO of HRO Today, said. “It ranks in the top tier of MSP and RPO providers for delivering services built on its technology stack that reaches across all categories of workers, data integration and predictive analytics capabilities, deep industry expertise, and an unwavering commitment to customer satisfaction.”
About KellyOCG® + Sevenstep
KellyOCG + Sevenstep is part of the Kelly outsourced workforce solutions business line that spans all facets of the employee and contingent workforce. Kelly connects companies with the talent they need to fuel and grow their business through recruitment process outsourcing (RPO), managed services provider (MSP), business process outsourcing (BPO), total talent management solutions, and consulting. KellyOCG + Sevenstep combines decades of people industry experience and expertise with a continued investment in technology to produce world-class programs that meet an organization's unique workforce needs. Learn more at kellyocg.com.
About Kelly®
Kelly Services, Inc. (Nasdaq: KELYA, KELYB) helps companies recruit and manage skilled workers and helps job seekers find great work. Since inventing the staffing industry in 1946, we have become experts in the many industries and local and global markets we serve. With a network of suppliers and partners around the world, we connect more than 400,000 people with work every year. Our suite of outsourcing and consulting services ensures companies have the people they need, when and where they are needed most. Headquartered in Troy, Michigan, we empower businesses and individuals to access limitless opportunities in industries such as science, engineering, technology, education, manufacturing, retail, finance, and energy. Revenue in 2024 was $4.3 billion. Learn more at kellyservices.com.
Media Contact
Christian Taske
248-561-8823
christian.taske@kellyservices.com
This press release was published by a CLEAR® Verified individual.
FAQ**
How has Kelly Services Inc. Class B Common Stock KELYB performed since the announcement of KellyOCG + Sevenstep's ranking as the top total workforce solutions provider in 2025?
What specific features of Kelly Services Inc. Class B Common Stock KELYB's technology stack contribute to their leadership in the industry according to HRO Today?
How might the recognition of Kelly Services Inc. Class B Common Stock KELYB as a leader in total workforce solutions impact investor confidence and future stock performance?
In what ways does the integration of MSP and RPO capabilities by Kelly Services Inc. Class B Common Stock KELYB enhance overall customer satisfaction and value in the talent management market?
**MWN-AI FAQ is based on asking OpenAI questions about Kelly Services Inc. Class A Common Stock (NASDAQ: KELYA).
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