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NICE's Attended Automation solution enables Swinton to redefine processes, improving customer experiences, workforce engagement and efficiency NICE (Nasdaq: NICE) today announced that Swinton Group has transformed customer service and improved both customer and employee ...
NICE posted strong top-line numbers in FQ3 on the back of accelerating cloud growth. While margins could be pressured near term as cloud revenue carries relatively lower margins, operating income continues to rise Y/Y. CCaS tailwinds underpin a $1+ billion cloud run rate by fiscal...
The report forecasts NICE’s continued leadership for its innovative voice biometrics-based real-time authentication and powerful AI-driven proactive fraud prevention offerings NICE (Nasdaq: NICE) today announced it has been recognized as a Leader for its Real-Ti...
Point Roberts, WA and Vancouver, BC - November 23, 2020 (Investorideas.com Newswire) Investorideas.com ( www.investorideas.com ), a global investor news source covering Artificial Intelligence (AI) brings you today's edition of The AI Eye - watching stock news, deal tracker and adva...
With end-to-end operational enhancements, the latest release of IFM-X continually adapts to ever-changing customer behaviors and criminal threats to reduce fraud NICE Actimize, a NICE business (Nasdaq: NICE), today announced the latest version of its Integrated Fraud M...
Point Roberts, WA and Vancouver, BC - November 19, 2020 (Investorideas.com Newswire) Investorideas.com ( www.investorideas.com ), a global investor news source covering Artificial Intelligence (AI) brings you today's edition of The AI Eye - watching stock news, deal tracker and adva...
Using AI-enabled interpretive and predictive models and advanced voice biometrics, the new solution continuously scans millions of calls to proactively identify fraudulent behavior and protect brand reputation NICE (Nasdaq: NICE) today unveiled ENLIGHTEN Fraud Prevention...
Point Roberts, WA and Vancouver, BC - November 18, 2020 (Investorideas.com Newswire) Investorideas.com ( www.investorideas.com ), a global investor news source covering Artificial Intelligence (AI) brings you today's edition of The AI Eye - watching stock news, deal tracker and adva...
Q1'21 performance was strong with beats on top and bottom lines. SaaS revenue growth was 29% YoY. Guidance for Q2 was soft, primarily due to loss of revenue from two customers and also the underlying economic conditions. YoY revenue growth is expected to be 0%-3%. Company manageme...
Bringing together AI, machine learning and superior domain expertise, the expansion will optimize efficiency in key growth areas for the institution NICE Actimize, a NICE (NASDAQ: NICE) business , today announced that it was chosen by Desjardins Group , Canada’...
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NICE Inform Elite unlocks the truth from incident data and helps the center improve PSAP operations with automated performance metrics tracking and quality assurance NICE (Nasdaq: NICE) today announced that the City of Cincinnati Emergency Communications Center (ECC) h...
Scoring highest across both Technology Excellence and Customer Impact metrics, NICE Actimize offers AI-powered entity-centric AML NICE Actimize, a NICE (NASDAQ: NICE) business, has been ranked by global advisory and consulting firm Quadrant Knowledge Solutions as the highest...
NICE Actimize was also honored with a core technology award for case management and a solution award for its AML/TM capabilities NICE Actimize, a NICE (NASDAQ: NICE) business, has been positioned as #1 in the inaugural Chartis Research Financial Crime and Compliance50 Report (FC...