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NICE’s next-gen AI-powered recording solution, with its microservices-based cloud architecture, takes scalability, security and flexibility to new heights while supporting a paced migration to the cloud and CXone NICE (Nasdaq: NICE) today announced it is transform...
NICE (Nasdaq: NICE) will announce its first quarter 2021 results on Thursday, May 13 th , before the opening of the NASDAQ Stock Exchange. Later that day, management will host a conference call to discuss the results. 8:30 AM - Eastern 1:30 PM - UK 3:30 PM - Israel...
Leading visionaries and analysts will provide strategic insights on infusing AI and digital fluency to drive CX agility, ensuring success in a constantly changing digital reality NICE (Nasdaq: NICE) today announced Interactions Live , the world’s biggest custo...
Partnership will extend the market for NICE Actimize’s cloud-native, holistic surveillance solution, enabling more accurate risk detection and driving down total cost of ownership NICE Actimize, a NICE (Nasdaq: NICE) business , and Refinitiv, part of LSEG and a le...
NICE CXone recognized as sole Leader in both WEM and CCaaS Magic Quadrant research NICE highlighted for out-innovating competition and driving workforce engagement agility through integrated AI and analytics NICE (Nasdaq: NICE) today announced it has been recognize...
VPBank’s implementation of NICE’s voice biometrics will seamlessly secure contact center calls, reduce handle times and boost service quality NICE (Nasdaq: NICE) today announced that Vietnam Prosperity Joint-Stock Commercial Bank (VPBank) has selected NIC...
Amid the world’s current, rapid digitalization, it’s no surprise that there is a commensurate increase in demand for cybersecurity solutions, given that they play a major role in keeping the digital environment safe from hackers and other bad actors. Against this backdrop, we th...
CXone Expert is the industry’s first digitally fluent self-service solution combining data, AI and knowledge management, turning bots into smart digital agents NICE (Nasdaq: NICE) today announced the launch of CXone Expert, following the acquisition of...
Ranked as WFM market share leader for 12 th consecutive year, NICE rated the sole recipient of perfect customer satisfaction scores for supporting AI and ML enablement and mitigating pandemic related impacts NICE (Nasdaq: NICE) today announced that it has been recogn...
NICE Actimize AML solutions acknowledged for technology leadership and expertise in AI, machine learning and intelligent automation NICE Actimize, a NICE (Nasdaq: NICE) business, has been ranked by global advisory and consulting firm Quadrant Knowledge Solutions as a Tec...
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Latest NICE WFM release advances True-To-Interval (TTI) capabilities, enabling organizations to fuse front and back office CX operations NICE (Nasdaq: NICE) today announced the launch of new industry-leading WFM capabilities, enabling organizations to effortlessly manage the...
With AI as the leading focus, NICE Actimize and industry experts will chair sessions addressing how Generative AI is shaping future strategies NICE Actimize, a NICE ( NASDAQ: NICE) business , today announced its keynote speakers and the information-packed agenda for ENGAGE...
One of the world’s largest police forces, handling over seven million emergency incidents annually, turns to NICE to modernize voice recording and incident reconstruction NICE (Nasdaq: NICE) today announced that the Carabinieri (Arma dei Carabinieri), Italy’s natio...