NETSCOUT Delivers AI-Ready Smart Data for Communications Service Providers
MWN-AI** Summary
NETSCOUT® SYSTEMS, INC. (NASDAQ: NTCT), a premier provider in observability, AIOps, cybersecurity, and DDoS protection, recently expanded its NETSCOUT Omnis™ AI Insights solution to cater specifically to communications service providers (CSPs). This innovative extension is designed to empower CSPs with AI-ready smart data, enabling them to optimize customer experience and streamline network operations effectively. With 64% of telecom executives reporting a scaling of AI initiatives, data availability remains a significant roadblock, according to a survey by McKinsey & Company.
The Omnis™ AI Sensor provides real-time, curated data to enhance service quality across complex digital ecosystems including 5G and RAN. By transforming raw network data into actionable insights, NETSCOUT’s technology supports faster issue resolution and predictive maintenance, thereby improving network security while simultaneously reducing costs and risks. This high-fidelity dataset minimizes reliance on human intervention, improving AI trustworthiness and decision-making.
Additionally, the Omnis™ AI Streamer offers operational teams the capability to turn vast amounts of network telemetry into manageable intelligence. This programmable engine aggregates essential signals, allowing teams to create tailored data insights through a Playbook Builder. The product features optional machine learning enhancements for accurate outlier detection and classification, yielding concise data streams suitable for external AI agents.
Richard Fulwiler, NETSCOUT’s senior director of product management, highlighted the importance of well-curated, multi-domain network intelligence, asserting that such capabilities can reposition customer service from a cost burden to a strategic advantage. Interested parties can explore NETSCOUT’s offerings further at the upcoming Mobile World Congress in Barcelona in March 2026.
MWN-AI** Analysis
NETSCOUT Systems, Inc. (NASDAQ: NTCT) is positioning itself as a frontrunner in the telecommunications sector by delivering AI-ready smart data solutions to communications service providers (CSPs). Their recent launch of the Omnis™ AI Insights solution enables CSPs to harness their raw network data effectively, paving the way for enhanced customer experience and optimized network operations.
With 64% of telco operators actively scaling their AI initiatives, as highlighted in a McKinsey & Company survey, NETSCOUT's offerings address a critical barrier: data inadequacy. The Omnis™ AI Sensor provides real-time, curated smart data that is essential for deploying AI agents, which can lead to predictive maintenance and improved operational efficiencies in an industry grappling with increasing complexities from 5G and other advanced technologies.
Investing in NETSCOUT presents a compelling opportunity, chiefly due to its integral role in transforming network data into actionable intelligence. The Omnis™ AI Streamer further empowers operational teams by converting vast amounts of network telemetry into succinct, actionable insights. This capability is crucial as CSPs strive to enhance service quality and reassure customer trust amidst growing digital ecosystems.
Additionally, NETSCOUT’s focus on enhancing network security while reducing processing complexity positions it strategically to help CSPs mitigate risks. This shift from viewing customer service as a cost center to a strategic resource not only improves loyalty but can protect revenue streams.
Given the market's trajectory towards increased AI integration in telecommunications, NETSCOUT's robust product offerings, coupled with its demonstrated ability to drive efficiency within CSPs, suggest a favorable investment outlook. Investors should closely monitor NETSCOUT's performance as the company continues to innovate and adapt to the evolving demands of the telecommunications market.
**MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release.
Curated Feeds Enable Scalable Agentic AI for Improved Customer Experience and Network Operations
NETSCOUT® SYSTEMS, INC. (NASDAQ: NTCT), a leading provider of observability, AIOps, cybersecurity, and DDoS attack protection solutions, today announced the extension of the NETSCOUT Omnis™ AI Insights solution to communications service providers (CSPs) to deliver the critical data foundation needed to implement agentic AI for customer experience and network operations. Now that NETSCOUT can transform CSPs’ raw network data into AI-ready smart data, they can deploy AI agents that improve the customer experience, enable predictive maintenance, and enhance network security with greater efficiency, reduced costs, and decreased risk.
According to a McKinsey & Company C-level survey of telco operators, 64% stated they are scaling their AI efforts, with the introduction of AI agents being a key driver. More importantly, 45% of respondents cited data as the primary inhibitor to their scaling efforts.
NETSCOUT’s Omnis™ AI Sensor for Service Providers delivers curated, AI-ready smart data in real time that CSPs need to optimize customer experience, solve problems faster, and assure service quality across complex digital ecosystems, including 5G, RAN, Core, MEC, and Transport. It delivers a high-fidelity dataset that enables superior AI/ML outcomes by minimizing the human intervention required to correct AI hallucinations, driving greater trust in those insights for better decision-making. This enhanced visibility layer correlates data from across the mobile/fixed network into a single unified, consistent view. CSP teams gain timely, accurate, and complete insights into performance, service impact, and customer outcomes from intelligently normalizing network information, continuously linking activity to real subscriber experiences, and precisely aligning events across the network. The result is faster root-cause analysis, more confident operational decisions, improved service quality, and a clearer understanding of how network performance impacts customers across mobile domains.
Omnis™ AI Streamer for Service Providers enables operational teams to turn overwhelming volumes of network telemetry into actionable intelligence that drives faster detection, analysis, and automated response. It is a powerful, programmable curation engine that transforms sensor data into actionable real-time intelligence tailored to the specific needs of network, service assurance, and operations teams. By extracting, aggregating, and labeling high?value signals from complex data streams, it enables operators to precisely shape the data they need through an intuitive Playbook Builder. Optional ML?based enrichment can be applied to selected feeds—such as outlier detection, and contextual classification—leveraging high?fidelity, sensor?derived metadata. This produces significantly smaller, faster-to-process curated data streams that external AI agents, analytics platforms, and operational applications can consume directly to drive closed?loop actions at scale.
“AI agents only deliver meaningful outcomes when they are powered by meticulously curated, multi-domain intelligence drawn from real activity across the digital ecosystem,” stated Richard Fulwiler, senior director, product management, NETSCOUT. “By dramatically reducing data volume, complexity, and infrastructure demands for storage and processing, while minimizing risk by enhancing network security, we help CSPs shift customer service and care from being a cost center to a strategic resource that protects revenue and strengthens loyalty.”
Visit NETSCOUT at Mobile World Congress, March 2-5, 2026 (Hall 2, Stand 2B82), to learn more about its next-level AI for Telecom networks.
Resources:
- Learn more about NETSCOUT Omnis AI Sensor and Omnis AI Streamer for Service Providers
- Discover what we have in store at MWC in Barcelona
About NETSCOUT
NETSCOUT SYSTEMS, INC. (NASDAQ: NTCT) protects the connected world from cyberattacks and performance and availability disruptions through its unique visibility platform and solutions powered by its pioneering deep packet inspection at scale technology. NETSCOUT serves the world’s largest enterprises, service providers, and public sector organizations. Learn more at www.netscout.com or follow @NETSCOUT on LinkedIn , X , or Facebook .
©2026 NETSCOUT SYSTEMS, INC. All rights reserved. Third-party trademarks mentioned are the property of their respective owners.
View source version on businesswire.com: https://www.businesswire.com/news/home/20260219835756/en/
Chris Lucas
NETSCOUT Systems, Inc.
+1 978 614 4124
chris.lucas@netscout.com
Chris Shattuck
Finn Partners for NETSCOUT
+1 404 502 6755
NETSCOUT-US@FinnPartners.com
FAQ**
How does NetScout Systems Inc. (NTCT) plan to leverage AI agents to enhance customer experience and network operations for communications service providers?
What specific measures is NetScout Systems Inc. (NTCT) taking to address the data-related challenges that 45% of telco operators face in scaling their AI efforts?
Can you explain how the Omnis™ AI Sensor and Omnis™ AI Streamer from NetScout Systems Inc. (NTCT) contribute to transforming raw network data into actionable intelligence?
In what ways does NetScout Systems Inc. (NTCT) ensure the high fidelity and trustworthiness of AI-generated insights through its curated data solutions?
**MWN-AI FAQ is based on asking OpenAI questions about NetScout Systems Inc. (NASDAQ: NTCT).
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