Texas-Based Restaurant Drives Kitchen Efficiency with Epson TrueOrder KDS
MWN-AI** Summary
Fielding's Wood Grill, located in The Woodlands, Texas, has significantly boosted its kitchen efficiency through the implementation of Epson's TrueOrder™ Kitchen Display System (KDS). As a part of Fielding's Culinary Group, the restaurant serves an impressive volume of customers with its lunch, dinner, and weekend brunch services. Prior to adopting TrueOrder KDS, the establishment utilized an outdated kitchen display system that failed to meet their operational needs, prompting them to seek a more effective solution.
With the help of Lavu, a specialist in mobile POS and payment processing, Fielding's identified TrueOrder KDS as an ideal fit. This system has digitized the restaurant's workflow, enhancing communication and order accuracy while expediting cooking times. Josh Richardson, the assistant general manager, praised the transformation, stating that the KDS has enabled the kitchen to better understand customer preferences and significantly improved operational speed and accuracy.
The TrueOrder KDS offers an intuitive interface and flexible configurations, seamlessly integrating with existing point-of-sale systems. It supports multiple kitchen stations, ensuring that workflows can be customized to fit the unique demands of the restaurant environment. Tessa Kohl, from Epson, emphasized the goal of their technology is to enhance kitchen efficiency, thereby allowing teams to focus on delivering quality food and service.
Given the notable success at Fielding's Wood Grill, the Culinary Group intends to expand this innovative system across its other restaurant locations. The TrueOrder KDS has proven to be a game changer, boosting organization, speed, and the overall dining experience by aligning kitchen operations more closely with guest expectations. For more information on the TrueOrder solution, visit Epson's website.
MWN-AI** Analysis
In today's fast-paced culinary landscape, efficiency and accuracy are paramount for any thriving restaurant. A recent case study featuring Fielding's Wood Grill in The Woodlands, Texas, exemplifies how adopting advanced technology can optimize kitchen operations and significantly enhance customer satisfaction. By integrating the Epson TrueOrder™ Kitchen Display System (KDS), Fielding's has transformed its workflow, resulting in faster cook times, clearer communication, and improved menu accuracy.
For financial analysts and investors observing the restaurant sector, the implications of this successful integration are noteworthy. Restaurants that invest in technological upgrades to improve operational efficiency can expect a positive impact on their bottom line. As demonstrated by Fielding's experience, the enhanced order accuracy and streamlined operations resulting from TrueOrder KDS not only boost kitchen productivity but also elevate the dining experience—an important factor in customer retention and brand loyalty.
The partnership between Epson and Lavu highlights a growing trend in the food service industry: the increasing reliance on technology to solve complex operational challenges. Restaurants leveraging such systems are not only managing their day-to-day functions more effectively but also creating a resilient business model that can adapt to changing consumer expectations.
As Fielding's plans to expand the KDS solution to additional locations, potential investors should take note of the scalability of such technology across multiple establishments. This expansion signals a broader trend in the industry where successful operational strategies can be replicated for enhanced profitability.
In summary, restaurants like Fielding's Wood Grill underscore the significant competitive advantage gained from investing in kitchen technology. Analysts should advocate for similar technological advancements within their respective portfolios, as the benefits of increased efficiency and improved guest experiences are likely to yield robust returns in a rapidly evolving market.
**MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release.
PR Newswire
Fielding's Wood Grill Finds Order Flow with Kitchen Display System
LOS ALAMITOS, Calif., March 10, 2026 /PRNewswire/ -- Epson today announced Fielding's Wood Grill in The Woodlands, Texas is finding success in the kitchen with its TrueOrder™ kitchen display system (KDS). Part of Fielding's Culinary Group, the Wood Grill has a bustling kitchen, serving lunch and dinner seven days a week, plus brunch on the weekends. Fielding's Wood Grill has come to rely on the affordable, easy-to-install and robust KDS solution that has digitized their restaurant workflow from food prep to order fulfillment, bringing improved order accuracy and streamlined operations.
"TrueOrder KDS has transformed our kitchen operations," said Josh Richardson, assistant general manager, Fielding's Culinary Group. "Cook times are faster, communication is clearer and our team has a much better understanding of what the guest really wants. It's made an incredible difference in both speed and accuracy."
Prior to leveraging TrueOrder KDS, Fielding's Wood Grill was working with an older KDS system that wasn't efficient or effective in managing kitchen operations. To find a solution that would better fit their needs, Fielding's worked with Lavu, a premier provider of mobile POS and payment processing solutions for bars and restaurants worldwide. Lavu has had success in integrating TrueOrder KDS at many locations and recommended it as a solution.
"Fielding's was in a pickle; they were working with an older KDS solution that was no longer meeting their needs," said Caitlin Christenson, director of customer success, Lavu. "We were able to help them assess the most important features needed for kitchen operation and management and provide TrueOrder KDS – an excellent product that delivers easy configurations and customizations to match our ecosystem."
TrueOrder KDS is an easy-to-use solution that digitizes kitchen operations to help enhance productivity, from food prep to order fulfillment. It was designed with seamless compatibility and versatility for easy integration into point-of-sale (POS) systems compatible with an Epson printer. Offering choices from kitchen, expediter and customer-facing stations, with views that can be configured to match existing workflows, TrueOrder KDS comes with an intuitive interface and a simple, browser-based configurator.
"Epson and Lavu worked closely together to create success for Fielding's Wood Grill," said Tessa Kohl, product manager, Epson America, Inc. "We are committed to developing technology that brings powerful tools to kitchens that improve communication, speed and accuracy so teams can focus on what matters most – serving great food. Seeing how TrueOrder KDS has helped Fielding's increase efficiency and better understand guest expectations underscores the value of smart, connected kitchen solutions."
Given the success it's had with TrueOrder KDS, Fielding's Culinary Group is now looking to expand the solution to its additional restaurants. "TrueOrder KDS has been a game changer for us," said Richardson. "We're faster, more organized and more in tune with our guests than ever before. We're excited to expand TrueOrder KDS to other locations."
For more information about Epson's TrueOrder KDS solution, visit www.epson.com/kds.
About Epson
Epson is a global technology leader whose philosophy of efficient, compact and precise innovation enriches lives and helps create a better world. The company is focused on solving societal issues through innovations in home and office printing, commercial and industrial printing, manufacturing, visual and lifestyle. Epson's goal is to become carbon negative and eliminate use of exhaustible underground resources such as oil and metal by 2050.
Led by the Japan-based Seiko Epson Corporation, the worldwide Epson Group generates annual sales of more than JPY 1 trillion. global.epson.com/
Epson America, Inc., based in Los Alamitos, Calif., is Epson's regional headquarters for the U.S., Canada, and Latin America. To learn more about Epson, please visit: epson.com. You may also connect with Epson America on Facebook (facebook.com/Epson), X (x.com/EpsonAmerica), YouTube (youtube.com/epsonamerica), and Instagram (instagram.com/EpsonAmerica).
EPSON is a registered trademark of Seiko Epson Corporation. TrueOrder is a trademark of Epson America, Inc. All other product and brand names are trademarks and/or registered trademarks of their respective companies. Epson disclaims any and all rights in these marks. Copyright 2025 Epson America, Inc.
SOURCE Epson America, Inc.
FAQ**
How has the implementation of the TrueOrder KDS from Seiko Epson Corp Suwa Unsponsored ADR SEKEY specifically impacted order accuracy and kitchen communication at Fielding's Wood Grill?
What specific features of the TrueOrder KDS did Fielding's Culinary Group prioritize in their assessment of kitchen operation management, in collaboration with Seiko Epson Corp Suwa Unsponsored ADR SEKEY?
Given the success with TrueOrder KDS, what strategies does Fielding's Culinary Group plan to adopt for expanding this technology across its additional restaurants and how might Seiko Epson Corp Suwa Unsponsored ADR SEKEY support them?
How does the partnership between Epson and Lavu enhance the overall effectiveness of the TrueOrder KDS in streamlining kitchen operations at restaurants like Fielding's Wood Grill under the guidance of Seiko Epson Corp Suwa Unsponsored ADR SEKEY?
**MWN-AI FAQ is based on asking OpenAI questions about Seiko Epson Corp Suwa Unsponsored ADR (OTC: SEKEY).
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